tickets bought but not visible on any app or site.

  • 16 August 2023
  • 2 replies

I have booked tickets by going from the rail app to the tgv site and paid for the reservations by pay pal. Now I can’t find the tickets. Help. 


Best answer by BrendanDB 16 August 2023, 09:14

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2 replies

Userlevel 7
Badge +9

Have you checked your mail and your spam mail?

Have you checked your Interrail/Eurail account?

Has the money been taken from your account?

Userlevel 7
Badge +7

Reservations are not in the rail planner app, it’s a completely seperate thing. It’s usually sent as a seperate pdf via mail.

Should be in your mailbox or spam folder, if everything went correctly.