On January 11, 2023, with a friend in Eurail pass, I took the train 1. from visp to milano centrale (08:33 -> 10:40) and 2. from Milano Centrale to Firenze S.M.N (11:10 -> 13:04). reserved a seat. I want to change the time of the first train and get a refund for the second train. I checked trenitalia's refund policy and they have rules that allow refunds and changes.
Solved
[Trenitalia] change the train time reservation and refund for seat reservation
Best answer by Camilo.
Hi
Indeed, if you made reservations with us, domestic Italian FR/FA/FB trains (e-ticket) - date/time/stations can be changed to another Italian FR/FA/FB train.
Probably it is too late now, since the departure date has already passed, but for future reference, please contact customer service.
Have a nice day!
Where did you book the reservation?
Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
1 person likes this
+3- Eurail Moderator
- 357 replies
- Answer
Hi
Indeed, if you made reservations with us, domestic Italian FR/FA/FB trains (e-ticket) - date/time/stations can be changed to another Italian FR/FA/FB train.
Probably it is too late now, since the departure date has already passed, but for future reference, please contact customer service.
Have a nice day!
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