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[Trenitalia] change the train time reservation and refund for seat reservation

  • 21 December 2022
  • 2 replies
  • 571 views

On January 11, 2023, with a friend in Eurail pass, I took the train 1. from visp to milano centrale (08:33 -> 10:40) and 2. from Milano Centrale to Firenze S.M.N (11:10 -> 13:04). reserved a seat. I want to change the time of the first train and get a refund for the second train. I checked trenitalia's refund policy and they have rules that allow refunds and changes.

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Best answer by Camilo. 19 January 2023, 15:18

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Userlevel 7
Badge +9

Where did you book the reservation?

Userlevel 6
Badge +3

Hi @irony40 

Indeed, if you made reservations with us, domestic Italian FR/FA/FB trains (e-ticket) - date/time/stations can be changed to another Italian FR/FA/FB train.

Probably it is too late now, since the departure date has already passed, but for future reference, please contact customer service. 

Have a nice day!

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