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I have reserved some seats for this summer n the interail website this morning,

 

the tickets came through as PDFs on my email but when I try to open them on the Interrrail app nothing comes up.  when i download them from the interail website they appear as Zip files

 

I went to Trenitalia and put in my email and PNR to see if I coudl get them on the app but it says “trip not found”.  have I just checked too soon?

Any clarificartion would be great

 

thanks in advance

Hi,

reservations are not shown in the Railplanner App. They are seperate from the pass. You need to show them as PDF on top of the QR-code of the pass in the railplanner app.s


You have the PDFs so that's good. It's strange though that they download as zip files from your reservations overview. Maybe that's also what's happening in the app: if you log in to your Interrail account via the app, you should be able to see and download the reservations you booked via Interrail

Tip for next time: book Italian reservations on raileurope.com or tickets.oebb.at. That's cheaper.

In general, use this page as a guide:

https://www.seat61.com/interrail-and-eurail-reservations.htm


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