When attempting to complete a seat mobile app seat reservation from Naples-Venice 8:09 01/07/22 I am able to select the reservation I want and fill in billing address. However when pressing the fill in passenger details to get to the next step either nothing happens or it takes me back to the home page. Any idea what I’m doing wrong?
Best answer by Angelo
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Hi try to get most of the reservations not via Interrail.eu because it has often bugs or problems. Search here in the community for tutorials to get reservations by other companies.
For Italy you can book via Austrian Railways ÖBB tickets.oebb.at using one way ticket option and at adult choose as discount Interrail/Eurail Global Pass.
Reservation costs: 10€ Frecciarossa and EC within Italy, 3€ IC, 11€ 2nd class EC IT-CH.
UPDATE: I see now, that it is for tomorrow. You can also book at any Trenitalia Ticket Office.
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So is this to say, you should not buy a Eurail pass and just book trains on with each trail company separately?
So is this to say, you should not buy a Eurail pass and just book trains on with each trail company separately?
No, that's not what Angelo said. He just pointed out that online booking of pass reservations for Italian day trains is best done via the ÖBB website or at the Trenitalia ticket office.
We suffered a technical glitch around the time of posting and I am sorry that your reservations were affected. We do strive to resolve these asap, but if you are traveling soon, you can reserve it locally at the station or checkout alternative reservation methods that are listed per country over here. This post from the Community also has detailed instructions. Indeed for travel from Naples to Venice, you can make reservations either via OBB or ItaliaRail.
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