Hello
I’m experiencing difficulties in booking reservations. On the website the trains I’m given in the app don’t show up so I’m unable to match the planning of the journey with the actual booking of reservations.
This is making all more expensive as I find myself having to pay double on board.
hope you can assist with this issue.
all the best,
Guido
Best answer by Schelte
If you have had to pay double, reach out to customer service. If the timetables in the app aren't entirely accurate, that doesn't necessarily mean your pass is not valid. If you want advice from the community, let us know the route and timing details
+6If you have had to pay double, reach out to customer service. If the timetables in the app aren't entirely accurate, that doesn't necessarily mean your pass is not valid. If you want advice from the community, let us know the route and timing details
Neither the Rail Planer app, nor the Interrail website should be used to plan journeys because they're not reliable. It's best to use national planners/app; for international journeys, bahn.com or the DB Navigator app is a good choice.
For booking reservations, use this page as a guide:
https://www.seat61.com/interrail-and-eurail-reservations.htm
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