SNCF will not give you a Pass Cover Number. You can make reservations by phone there without Pass Cover Number.

You can make reservations for most trains without Pass Cover Number. What route are you trying to make a reservation for?

Hi AnneB
What I wrote was also wrong I see. I meant that I needed a Pass Cover Number to make a seat reservation in France.

I am trying to book Montpellier-Paris.

I have seen here in the forum, someone has been given a Pass Cover Number by requesting one, by an employee of Eurail/Interrrail.

It is because I use the site travel.b-europe.com  to book my seat reservation and they request a Pass Cover number. I started out using Interrails own webpage, but it says that no prices are available. I have tried to call SCNF, but they don’t accept my VISA credit card (since they don’t accept foreign credit cards I was told).

Hope someone can help, I really need the possibility to book the seat reservations online.

 

I have tried to call that number on several phones, but it is not available, just making the beeping sound.
 

Which number? SNCF or b-europe? You need to check that you have the correct country code. SNCF is French and b-europe is Belgian. 

For domestic French reservations, you can also call NS. Also no booking fees, they do accept VISA and their phone number (+31 30 2300023) is a normal one, rather than the premium number of B-Europe.

Thanks. By domestic French reservations, do you then also mean seat reservations? And is that booking somehow sent to SNCF so they know that the seat is booked so I won’t get any problems? I don’t understand why Interrail has not made it possible to book everything online with the mobile pass, this is really not how difficult I expected seat reservation booking to be.

Hi Anna
SNCF works fine, but they don’t take other than french credit cards.
The Belgian number from B-europe  (+32 70 79 79 79) does not work (with the +32 country code). I will try call NS as rvdborgt suggested.

They accept some more but it seems they accept a rather limited range of cards/countries (and I doubt this is in line with EU legislation).

If that number does not work for you, then it's probably your provider blocking it. The NS number is a normal number in Utrecht though and should work.

You can go to this link to generate a pass cover number for a mobile pass and you do not have to contact customer service:

https://www.eurail.com/en/book-reservations#/generatePassCoverNumber?utm_source=chatbot&utm_campaign=pcn
You can also access this in the chat bot on the help page.