Im stuck in austria, I cant use my travel days it keeps saying try again contact customer service but im at a trainstation in austria in the middle of no where, and I already contacted them but it said it can take couple of days, but what about my trip, next week im starting school again so im kinda scared that im gonna be stuck here, someone that knows anything please help!
can someone help getting me out of austria
Please try:
- Make sure you have good and strong internet. Wifi or mobile internet on a train is often not very strong.
- Restart the app.
- Restart your phone.
- Uninstall/reinstall the Rail Planner app.
If that doesn't help, then please explain what exactly you are trying to do. Please list the exact steps and post a screenshot of the error message, or of the screen where you are stuck.
Customer service should answer within a few hours if you indicated you are travelling now.
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