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covid eurail transfer

Forum|Forum|4 years ago
November 25, 2021
2 replies
126 views

Mark Maskens
New aboard

I cannot use my eurail pass due to covid. what are my options

Best answer by rvdborgt

I suppose you haven't activated it yet. Normally you can then ask for a refund. How much is refunded depends on the conditions you chose. Promotional passes usually have a partial refund (85%) but there's often the possibility to buy an upgrade for 100% refund.

What does it say in your confirmation mail?

Anyway, refunds can be requested from customer service.

R

+10

rvdborgt
Railmaster
Answer
Forum|Forum|4 years ago
November 25, 2021

I suppose you haven't activated it yet. Normally you can then ask for a refund. How much is refunded depends on the conditions you chose. Promotional passes usually have a partial refund (85%) but there's often the possibility to buy an upgrade for 100% refund.

What does it say in your confirmation mail?

Anyway, refunds can be requested from customer service.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.