We have 1st class reservations on the train….through the Chunnel...from London St. Pancras to Paris. We are Canadians and are wondering where we go through customs and immigration and, if at the beginning of the trip, how much time to allow? Also….as first time users of the European train system...how much time to arrive in advance at the station?
Customs and Immigration on Train from St. Pancras to Paris
Best answer by zagmund
The Eurostar queues at St Pancras can be quite chaotic, but they sort of manage them. Don’t be shocked if you turn up for a peak time train and there is a massive queue stretching through the building. The slightly good news is that they have people running around with signs saying “15:20 to Paris” or “1600 to Amsterdam”, so if you are tight on time and at the back of a huge queue keep a look out for someone trying to round up the remaining passengers for your train.
I don’t think they tend to leave people behind in the queue while their train trundles out of the station but you need to keep an eye out for those signs.
Off-peak may well be much different with little queueing, but my experience has been of chaos a couple of times.
For the rest of Europe (other than return Eurostar trains) you can normally just wander up to the platform with a few minutes to spare. But, but, but, remember that some stations are massive so it could take you 10+ minutes to walk from one side to the other, your platform could be down a long corridor or somewhere out of the way, so the “few minutes” refers to you being at the platform.
Depending on the size of the station you may need to be at the station 10, 15, 20 minutes before departure. I normally try to check out where my train will be departing from and get an idea (when I arrive) how long it will take me to get there for my departure.
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