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Wrong passport number

  • 17 October 2022
  • 3 replies
  • 151 views

WE HAVE PUT IN WRONG PASSPORT ID WE USE PASS CODE

IT HAVE RUN OK FOR 5,5 DAY BUT IN DANMART WE GET 750DKR FOR THATT

THE NEXT DAY IS THE LAST SO WE ARE GOING HOME

BUT IF WE HAVE WRONG PASS ID IT CAN COST OSS MORE

SO WE NEED TO HAVE IT  CHANGED 

BR

Ake Johansson

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Best answer by Camilo. 19 October 2022, 11:58

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3 replies

Userlevel 7
Badge +3

You should contact customer services directly at this link https://eurail.zendesk.com/hc/en-001/requests/new

 

You should also edit out the personal details in that post, this is a public forum.

Userlevel 7
Badge +9

@Åke Johansson 

Hej Åke!

Det är inte tillåtet att lägga ut personlig information i Communityn så du behöver ta bort passnummer mm i ditt inlägg.

När du kontaktar kundtjänst så är det viktigt att du skriver att du reser just nu. Jag är dock tveksam till att de kan ändra uppgifter på ett mobilpass som är aktivt och använt.

Userlevel 6
Badge +3

Hi @Åke Johansson 

Normally you would have to contact customer service. However, I have updated the information on your Passes from the information provided here. I have deleted your personal information due to privacy and security concerns. 

If you have any question, please refer to the form provided by @Al_G 

Have a lovely day! 

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