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Train booking has dissappeared --

  • April 1, 2025
  • 2 replies
  • 61 views

We were advised to book seat reservations as soon as they became available, as they can be limited on some routes.

We have planned our itenary and book the relevant trains / seats.

There is still a while to go but I have been sorting the paperwork and adding information to our running sheets.

On checking our journey from Salzburg to Strasbourg on the 3rd May the first 2 legs starting at 10:00 from Salzburg to Munich and then 13:02 from Munich to Mannheim have both dissappeared.

How do I get on about changing the seat reservations to an alternative?

Obviously the seat reservations will not be valid on an alternative timetabled journey, despite the route being the same.

Best answer by rvdborgt

The train Salzburg-Munich at 10:00 still exists (EC 218), see bahn.de.

I don't see a train Munich-Mannheim at 13:02. I assume that was ICE 516? That train does not run anymore between Munich and Stuttgart on that day. There are a few other options though.

What train did you book from Mannheim to Strasbourg?

2 replies

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  • Keeps calm and carries on
  • April 1, 2025

@Vegit8 

You have to contact the customer service of the reseller to change the reservations or obtain a refund. But please check first the timetable on bahn.de. The Rail Planner app is not always accurate. Reservations remain valid if the train number is the same.


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  • Railmaster
  • Answer
  • April 1, 2025

The train Salzburg-Munich at 10:00 still exists (EC 218), see bahn.de.

I don't see a train Munich-Mannheim at 13:02. I assume that was ICE 516? That train does not run anymore between Munich and Stuttgart on that day. There are a few other options though.

What train did you book from Mannheim to Strasbourg?