Add a traveller (me) to "my trip"

Question

Hi there,I have activated my pass, with a first travel planned soon. But I can't make a reservation for this trip. When I choose the departure and arrival station, I see my trip appearing but I can't choose myself as the traveller.I guess I have to add a traveller to my trip but don’t understand how to do it as I have a mobile pass and not a “paper” pass. Could anybody hep me with that ?

Nanja · Accepted Answer

Hi Groggy,Your topic has been redirected to our Customer Support team. They will get in touch with you as soon as possible via email to assist you further. If you are travelling very soon, it's best to make your reservation at the station. Enjoy your trip!

groggy · Answer

Hi Nanja,,I have already asked this question to the support team but received no answer at all with the 48 hours. How long until I actually get the way to overcome that (obviously) silly obstacle ?How long until I will be able to do anything with my Interrail pass ?How could anything be so complicatedwith this mobile pass ? I can’t even sum up all the steps we have to make from the purchase of the pass (that part is the easiest, not surprisingly)to eventually be able to book a seat on a train !I can’t wait to be able to enjoy my trip as you wish it to me !

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