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forgot to enter my passport

  • 21 October 2022
  • 4 replies
  • 59 views

Hi, I forgot to enter my passport  when I bought Global Pass. I bought it for the first time. Is this a problem? What to do now?

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Best answer by rvdborgt 21 October 2022, 07:47

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Userlevel 7
Badge +7

You only need to enter your passport number when you activate the pass in the app, if you have a mobile pass. For a paper pass, I don't think you can buy a pass without entering the passport number.

Userlevel 7
Badge +4

You only need to enter your passport number when you activate the pass in the app, if you have a mobile pass. For a paper pass, I don't think you can buy a pass without entering the passport number.

I have seen paper passes without a passport / ID number but you have to ask specifically at the station it seems (I have never tried by myself).

@Anyutka Bondar : if you don’t live in Ukraine Right now, keep in mind that the pass ONLY allows one in and one outbound trip from your current country of residence.

thank you, everything is fine already

Userlevel 7
Badge +8

The advice from the experienced travellers in the community is not to activate the pass until just before boarding the first train of your travel. Please read more about that below. 

 

Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. 

 Planning

The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries. 

 Reservations 

The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website.  You can look at the guide in the link:

https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105

If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.

Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation.

 Activation of pass

During the activation process, when you choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey, the advice is therefore not to activate the pass before the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance.

It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.

 Activation of travel day

The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass and create the ticket (QR code), until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage  You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.

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