Solved

Group pass and reservations

  • 2 August 2022
  • 3 replies
  • 390 views

My group and I were awarded passes and are travelling with a flexy one to Italy soon. We are a group of 5 and each one has added their pass to their device without finishing the activation in the app (just the first step with the code). When booking the reservations for 2 trains online (via the site) I added the group members to my trip and got the rwservations for all of us (I now have the seat reservations ready in PDF) 

Now however I don't understand how we can get the codes for the other tickets that do not need reservations. Do we all just add the trips to the separate devices and from there get the tickets on each device or do I have to add them all to my app?

I added all journeys to my trip both those with and without reservations, but do we all have to do it separately? Does the fact that I linked them with me in the site mean that I also must add them in the app? Or can they add the trips on their apps and then get the tickets for the other trains.

I just got very confused with the group travel so I'd be very grateful to get any help.

icon

Best answer by AnnaB 2 August 2022, 11:59

View original

3 replies

Userlevel 7
Badge +9

The reservations are separate from the tickets. Everybody has to have their own Trip on their phone with all journeys, both those with reservation and those without reservations. This can be done in advance.

Just before boarding the train everyone must connect the journey for the train in the pass and create the ticket (QR code).

At the ticket check everyone shows their ticket and when needed you also show the reservation for everyone. 

Userlevel 7
Badge +9

Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. 

 Planning

The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries. 

 Reservations 

The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website.  You can look at the guide in the link:

https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105

If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.

Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation.

 Activation of pass

During the activation process, when you choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey, the advice is therefore not to activate the pass before the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance.

It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.

 Activation of travel day

The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass, until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage  You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.

Thank you very much! It was super helpful! We are all set for travelling now.

Reply