Hi there,
I didn´t have any problems so far. But as from today I am unable to open MY PASS although I am connected to WIFI (I´ve also tried to do it with connecting to my internet-provider).
I can open any page I want and I can open the planner, the train-stations and “My trip” ---- but not MY PASS - please help!
Thank you
Reinhard
Best answer by dareini
Thanks once more - everything working properly again.
Switched the phone off for a new start and that was it.
Funny enough that “MY PASS” was the only site that didn´t work.
Have a nice Sunday where ever you are!
R.
I have no ideas except that you contact Customer Support through the link below. Write that you are currently travelling.
https://eurail.zendesk.com/hc/en-001
Also try:
When you contact customer support, check this article:
https://eurail.zendesk.com/hc/en-001/articles/4571649483165-Contacting-us-about-an-issue-
Thanks once more - everything working properly again.
Switched the phone off for a new start and that was it.
Funny enough that “MY PASS” was the only site that didn´t work.
Have a nice Sunday where ever you are!
R.
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