I cannot activate my mobile pass using my passport number. I need to travel tomorrow.
Best answer by Camilo. 5 August 2022, 12:23
Let me remind you that sometimes when purchasing the Pass, your passport number is not required. I realize that this response may be too late, but for future reference, you would need to get in touch with customer service and email a photo of your passport so they can manually add it.
Have a lovely day!
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.