Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

  • 5,704 Topics
  • 22,102 Replies

5704 Topics

L
liliNew aboard
posted in Eurail & Interrail Passes

Technical difficulties - 50% sale

I wanted to buy 2 passes, but the website isn’t working for hours, I can’t proceed to checkout… :-( I really was looking forward to buy these passes - is there any possibility to buy them today? Thanks for helping!

2
A
2 years ago
Aagje Wiersma
Aagje WiersmaNew aboard
posted in Eurail & Interrail Passes

Technische problemen met bestellen global card

Goodevening, I am trying to buy an interrail card, but it isn't working. Could you please help me out? 

1
A
2 years ago
M
MarelavenRight on track
asked in Eurail & Interrail Passes

Passes 50% - site crashes

Hi, Im trying to get 2 passes for 2 months to travel through europe. Im from the Netherlands and there is a 50% discount until 10th of may 00:00.But when im trying to get 2 of those passes, the whole site crashes. I was wondering if there was someone who could help me provide 2 of those passes

3
M
2 years ago
R
Renske TurksmaNew aboard
posted in Eurail & Interrail Passes

Sale - site doesn't work

Hello, I would love to make use of the sale. I want to buy a ticket for two months, but the site doesn't work.Could you help me? Kind regards, Renske Turksma

1
A
2 years ago
B
BertJongbloedNew aboard
posted in Eurail & Interrail Passes

Flash sale - site not responding

Dear Eurail,I would like to buy 6 interrail tickets in the flash sale, but the site is not responding at all during the last hours.Can you help us?Thanks in advance,Bert

1
A
2 years ago
PawelGa
PawelGaRail rookie
posted in Eurail & Interrail Passes

Website isn't loading, Cant buy a 3 months pass

Could anyone from the interrail team fix it?

1
A
2 years ago
P
Paul StuijtRail rookie
posted in Eurail & Interrail Passes

50% discount- Bad Gateway

Have been trying to purchase the discounted two month continuous tickets. However, I’am experiencing technical difficulties. Hope the they will be fixed before time runs up! Thanks!! Paul

2
U
2 years ago
R
RichardhulsRail rookie
posted in Eurail & Interrail Passes

I can't buy a pass.

I can't buy a pass.

1
A
2 years ago
C
Chris NewsonRail rookie
asked in Eurail & Interrail Passes

I have a pass but now I have a new passport number. What do I do?

I have a mobile pass that I think I activated (not sure how as I did not intend to) but now have a new passport number.Contacted customer service via website and received automated reply but not contacted yet.Have reservations for Eurostar and trains in France for outward and return journeys.Possibilites:Wait for customer service but due to travel next Saturday (3 days to sort out)?Deactivate (how?) apply for a refund and order a new pass but will I be able to rebook tickets to match the reservations?Take old and new passports with me?Other option I have not thought of?thanks chris

2
M
Full steam ahead
1 year ago
J
Juöian SachseNew aboard
posted in Eurail & Interrail Passes

Technical Issues- sale

Hello, I just wanted to buy a 2 month ticket.  This has not been possible for over half an hour.  Will the 50% offer be extended so that you can still get the cheap passes?

1
A
2 years ago
K
Kim25Rail rookie
posted in Eurail & Interrail Passes

Can´t buy a pass with discount

I wanted to buy a 3 month pass during the flash sale but the site isn´t working for a few hours now. What can I do?

1
A
2 years ago
M
MichaelaNew aboard
posted in Eurail & Interrail Passes

Can‘t buy ticket with 50% off

I can‘t buy the tickets which are 50% off. The website is not working. Please fix that problem. I‘d really like to travel with interrail. Or is there a possibilty to still get the tickets after the sale offically ends?

1
Lana Coste
2 years ago
B
BarnabyGillRail rookie
posted in Eurail & Interrail Passes

Booked a pass on National Rail and it has taken my money then shown an error

I booked a pass on National Rail and it has taken my money then shown an error - "Your transaction has been successful but there was a problem connecting back to the merchant's web site. Please contact the merchant and advise them that you received this error message."

1
C
2 years ago
E
eylulgokceRail rookie
posted in Eurail & Interrail Passes

Add to Basket + Login are NOT working - discount sale

I cant purchase anything in the site and I cant sign in my account as well. 

2
A
2 years ago
Quinten Bertram
Quinten BertramNew aboard
asked in Eurail & Interrail Passes

Can't buy the 50% discount interrail ticket...

I’ve been trying to buy a two months interrail ticket, which is 50% off. but i can’t get to payment. anyone experiencing the same struggle?

4
Sabrina Zandt
2 years ago
Tommaso Lambardi
Tommaso LambardiRail rookie
posted in Eurail & Interrail Passes

I can't buy my discounted ticket

The website is not working. I’m going to lose the discount?

2
Tommaso Lambardi
2 years ago
Job Van Der Veen
Job Van Der VeenNew aboard
posted in Eurail & Interrail Passes

Interrail eurail pas met korting - ik kom niet door het laadscherm

Beste Interrail,Ik heb een vraag. Ik probeer op jullie cite een “interrail pas” aan te kopen maar ik kom niet door het laadscherm. U zult begrijpen dat ik van jullie mooie actie (50% off) graag gebruik wil maken. Mijn vraag is als volgt:Is er een andere manier hoe ik 2 Youth (12-27) - 1 month interrail eurail pas kan aanschaffen en als nog gebruik kan maken van de actie die jullie hebben lopen.Ik hoor graag uw reactie, ik weet dat u streeft naar een reactie met 8 uur. Echter is dit telaat voor de actie. Ik hoop dat we hier samen uit kunnen komen.Hoor graag zo spoedig mogelijk uw reactie. Dit bericht is verstuurd op 10-5-2022 22:29

2
A
2 years ago
Job Van Der Veen
Job Van Der VeenNew aboard
posted in Eurail & Interrail Passes

Interrail pass 50% korting - aankoop probleem

Beste Interrail,Ik heb een vraag. Ik probeer op jullie cite een “interrail pas” aan te kopen maar ik kom niet door het laadscherm. U zult begrijpen dat ik van jullie mooie actie (50% off) graag gebruik wil maken. Mijn vraag is als volgt:Is er een andere manier hoe ik twee Youth (12-27) - 1 month interrail eurail pas kan aanschaffen en als nog gebruik kan maken van de actie die jullie hebben lopen.Ik hoor graag uw reactie, ik weet dat u streeft naar een reactie met 8 uur. Echter is dit telaat voor de actie. Ik hoop dat we hier samen uit kunnen komen.hoor graag zo snel mogelijk uw reactie.Dit bericht is verstuurd op 10-5-2022 22:41

1
D
2 years ago
E
EileenRail rookie
posted in Eurail & Interrail Passes

Can't purchase discounted interrail ticket

Hello interrail-team,my friend and I are trying to buy two interrail tickets for two months during the 50 percent sale but we can’t put them in our basket because the website doesn’t load. We’ve tried to reload the page but it just says there is a Gateway timeout and that the website is having technical difficulities.Kind regards,Eileen

1
A
2 years ago
M
MaraNew aboard
posted in Eurail & Interrail Passes

50%-anniversay-sale does not work

Dear support-team,like many others here I have a problem with buying the tickets with your 50%-sale. I´ve been trying to buy them for about 2h. Could you help me/us out with this technical problem? It would be too sad to miss this!

7
S
2 years ago
Lilly Walla
Lilly WallaNew aboard
posted in Eurail & Interrail Passes

Can't put ticket in my basket

Hey the Interrail page is Not working and I want to buy a ticket but can’t put one in a basket 

1
A
2 years ago
Sabrina Zandt
Sabrina ZandtRight on track
posted in Eurail & Interrail Passes

Flash sale - can't buy a pass

Dear Interrail-Team,my friend and I have been trying to buy the Continuous Passes with 50% for 2-3 hours now.There is always a gateway timeout when going to the cart, want to add somehting to the cart, …

3
L
2 years ago
Thygo Elderenbosch
Thygo ElderenboschNew aboard
posted in Eurail & Interrail Passes

Website isn't loading, Cant buy a pass

Hi sir / miss, I tried buying 2 ticket with the sale but the website isn’t working. So maybe I won't get the sale could you please help me so I can still buy a ticket for half the price. I will try later tonight asiel but I don't know if it will work then. Kind regards,Thygo Elderenbosch

2
U
2 years ago
L
LLQuickNew aboard
posted in Eurail & Interrail Passes

Pass purchase with 50 % does not work

I can not buy the ticket , i want to buy 2x for 2 month older than 28. I assume to many people wanna buy today, i hope they will extend the period by 1-2 days so that the people that wanted to buy today can get their tickets.Thank you,Lennart

1
Kevin Perera
2 years ago
S
sujanairRail rookie
asked in Eurail & Interrail Passes

Promotional Interrail global continuous use Pass - Can ACTIVATION date & FIRST JOURNEY date be different ?

 Promotional Interrail global continuous use Pass - Can ACTIVATION date & FIRST JOURNEY date be different ?if I buy a 2month Promotional pass on https://www.myinterrail.co.uk/interrail-pass-sale/ on 10th May, I know that I have to ACTIVATE it within 11months ie. 09th April, 2023 and I know that the pass will then be valid till 08th June, 2023. However, does my first Journey need to START on 09th April, 2023 ? Or can I activate my pass to start on 09th April, 2023 and then start my first journey 10days later - on 19th April, 2023 ?

1
A
Railly clever
2 years ago
Terms and Conditions & Privacy PolicyCookie settings