Hi
How to change my username? Coz, i used only my name not my email add.but when i tried to log in in the website to buy a seat reservation, i cant log in coz my username is not right.
Please help.thanks
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Best answer by AnnaB
Only Customer Support can help you with this. You can contact them through the link below.
https://eurail.zendesk.com/hc/en-001
But there are better ways to buy reservations than the Interrail/Eurail website, see my next reply.
Only Customer Support can help you with this. You can contact them through the link below.
https://eurail.zendesk.com/hc/en-001
But there are better ways to buy reservations than the Interrail/Eurail website, see my next reply.
The recommendation from the experienced travellers in the community is to only make reservations through the Eurail website if no other options are available. Please read more about that below.
Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days.
Planning
The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries.
Reservations
The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. You can look at the guide in the link:
https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105
If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.
Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation.
Activation of pass
During the activation process you choose the start day of the validity of the pass. Once the validity has started it can't be changed even if you haven't travelled. The advice is therefore to wait with activating the pass and starting the validity until the first day of your travel as you only can deactivate the pass no later than 23.59 CET on the day before the validity starts. If your travel plans change in the last moment you can't deactivate the pass and change the validity.
It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.
Activation of travel day
The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass and create the ticket (QR code), until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.
Hi annaB! Thank you for the reply. Why cant i buy seat reservation? I think i tried na everything but it would alwys say, "reservation impossible". What do you mean by that? I want to buy for my Munich-Paris, Paris- Zurich, Zurich-Rome. But i cant. What should i do? Im on panic mode now coz, we will be traveling this July.
Hi annaB! Thank you for the reply. Why cant i buy seat reservation? I think i tried na everything but it would alwys say, "reservation impossible". What do you mean by that? I want to buy for my Munich-Paris, Paris- Zurich, Zurich-Rome. But i cant. What should i do? Im on panic mode now coz, we will be traveling this July.
Could you please mention the exact trains you are trying to book? (Route, date, departure time) Then people can have a look.
Hi rvdborgt thanks, im trying to buy a seat reservation for my Munich- Paris for July 10 4:45pm coz it required a seat reservation as i add this journey to my TRIP.
im trying to buy a seat reservation for my Munich- Paris for July 10 4:45pm coz it required a seat reservation as i add this journey to my TRIP.
I can get to the payment page for that connection. At what step do you see "Reservation impossible”? Could you post a screenshot?
Some other remarks:
- This journey has a 9-minute change in Stuttgart into the last train of the day to Paris. I'd advise to take an earlier train to Stuttgart, unless you're keen to have a hotel provided by Deutsche Bahn.
- Reservation of Munich to Stuttgart is optional. If you want a reservation for that train, it's a lot cheaper to book it on tickets.oebb.at: instead of €8 via Eurail, it will be €3 in 2nd class or free of charge in 1st class: add Interrail/Eurail discount and choose "One-way tickets” (NOT "Seat reservation only”).
rvdborgt- thanks for reminding.yeah, i change the time to 3:52pm which has a 1hr. Change. But still when i buy the seat reservation for Stuttgart to Paris. This will appear. Uploading the screenshot.
+11For trains Germany-Paris it is not possible to reserve via DB online. Only at ticket offices or call center of SNCF or DB or other railway companies like SNCB/NMBS. Online only possible via interrail.eu
In addition :
Paris - Zurich : 37€ seat reservation fee (2nd class) or 70€ (1st class). Way too expensive.
Alternative : TGV to Mulhouse or Strasbourg -> limited 10€, then 20€ (both classes). Book here : https://travel.b-europe.com/Eurail-GE/en/booking-tgv#TravelWish
Then hop on a reservation-free TER regional train across the border to Basel + any train Basel - Zurich. It takes max 30 min longer than the direct train.
Trains within Switzerland do not require seat reservations.
Zurich - Rome
Zurich - Milan : either the direct EC (11€, tickets.oebb.at) or any train to Lugano + RE train to Milan (reservation-free). Both options take the same time
Milan - Rome : 13€ through tickets.oebb.at (no booking fee) : add Interrail/Eurail as a discount and select one-way tickets
If you can afford the extra hour, I'd definitely recommend the Old Gotthard Railway (search via Airolo on planners). Much more scenic than the 57-km Gotthard Tunnel !
Angelo - Thanks
Thibcabe-Thanks
Thank you for all your reply such a big help!
Can i ask again i have so many question, since its our first time to travel Europe.
1.) Can i activate my Mobile Pass as early as now even if my first day of train travel is still on July 8 2023? If i will activate it now, can i add already my travel trip in My Pass?
2. Can i add in my Trip a journey that same route, same date but different time? (Just want to make sure i add another train time in case we cant ride the first train, coz we are coming from the airport & i dont know how long the immigration take.)frankfurt flughafen-Munich.
3. Instead of going Zurich to Rome directly. We will take the Zurich to Chur and take the bernina express(Chur to Tirano-1:34pm-5:59pm) after Tirano, We are planning to go Milan & on the next day Milan to Rome. Is this possible?
Thanks appreciate your help!
RUTH
Show quoted text
1. You can activate it but it's not a good idea. It's best to activate right before travelling because as soon as a pass day has started, it can't be cancelled
2. Yes you can add trains at any time, even 30 sec before boarding works :)
Yes of course it is possible to go via Tirano, a truly stunning route ! You'll need 2 pass days (Zurich - Milan + Milan - Rome) but that's it.
- Bernina Express : 26 CHF seat reservation for the panorama carriages but you can travel on the reservation-free carriages at the front or on the hourly regional trains along the same route. Less crowded and with pull-down windows !
Please that there are 2 disruptions between Tirano and Milan at the moment : engineering works and a landslide. Rail replacement buses run (pass valid) but count an extra hour. See : https://www.reddit.com/r/Interrail/comments/13yrzg4/milan_to_tirano_disruption_this_summer_affects/
If you want to have some time in Milan that evening, I'd consider leaving earlier : 08:28 Bernina Express or regional trains.
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