I am completely new to Eurail.com, traveling on train through Europe and even more the the Mobile App Rail Planner. I am traveling with my wife and daughter from December 26th to January 06th (London - Paris - Chamonix - Milan - Venice - Florence), and I got the 7 days Global Pass through the website. I have been buying the different tickets for each route, so I already got them and even printed each of them.
I see there is the Mobile App, which I already downloaded, and I have my account active. I saw today that our Passes are not yet Active. So, I proceeded and I activated mine, but then I do not see any of the tickets (for the Seat Reservations) that I have bought in the Mobile App, and I cannot find a way to add them there. I need to validate if I have to (must) use the Mobile App, or if I could just take my printed at home tickets (which have the barcode) and use those to board the trains? This is specifically for those where I need Seat Reservations, but what about those trains where there is no seat reservation, how do I board them, and/or what do i show the train operator/guard to board….I am very confused about this whole process.
Our first train from London to Paris on December 26th has been Cancelled, so that has already generated a lot of stress and extra costs to figure out how to get to Paris on time to continue our trip (we will miss a full day of Paris because of this strikes in UK).
So, I would REALLY appreciate any help/guidance on how all this works, how to board the trains with our Pass (not sure if have to use the Mobile Pass or my papers...or else).
I decided to use the Trains during this trip because I thought it would be different and would be fun, but has turned into a complete nightmare , very difficult to coordinate and very confusing.
Any help will be much appreciated.
Best answer by seewulfView original