I travel tomorrow morning and today I got a notification saying I hadn't connected my journey to my pass. I checked rhe website to see how to do it and I've already done everything it said. My tickets show on my pass on the app so I'm not sure why I've got this notification? Has anyone else experienced this?
Page 1 / 1
Does it now show a QR-code? That is the final result and this is the code that in some countries the conductor can read/check with their own device
Yes it shows a QR- code for every country so I'm thinking it might have been a glitch on the app that I got this notification?
The advice from the experienced travellers in the community is to never activate your pass until just before boarding the first train of your travel. And nerver to connect a journey to your pass before you are 100% sure that you will be boarding the train. Please read more below.
Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days.
Planning
The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries.
Reservations
The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. You can look at the guide in the link:
https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105
If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.
Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation.
Activation of pass
During the activation process, when you choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey, the advice is therefore not to activate the pass before the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance.
It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.
Activation of travel day
The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass, until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.