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refund request

  • June 6, 2025
  • 1 reply
  • 90 views
J

I need to request a refund

Best answer by Eurail Community Moderator

Hi ​@Jillian, you can request a refund either directly through your account or by submitting a request to our customer service team via this link: https://eurail.zendesk.com/hc/en-001/requests/new

For more details, feel free to check our refund & exchange policy here: https://www.eurail.com/en/eurail-passes/ordering-info/refund-exchange-policy

Hope this helps!

1 reply

Eurail Community Moderator
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Hi ​@Jillian, you can request a refund either directly through your account or by submitting a request to our customer service team via this link: https://eurail.zendesk.com/hc/en-001/requests/new

For more details, feel free to check our refund & exchange policy here: https://www.eurail.com/en/eurail-passes/ordering-info/refund-exchange-policy

Hope this helps!

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