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Technical difficulties- check out 50% pass


I can’t proceed to checkout regarding buying the 50% continuous pass and I’m worried that the sale will end before I can buy my pass. Can anybody help me why this is going on?

94 replies

  • Right on track
  • 7 replies
  • May 10, 2022

Same problem here...


Melissa De Ruiter

Same problem here...


  • Rail rookie
  • 1 reply
  • May 10, 2022

Having the same issue - have left email with them and hoping for a response 


Cornelia
  • Rail rookie
  • 1 reply
  • May 10, 2022

yepp, same.


  • Keeps calm and carries on
  • 11 replies
  • May 10, 2022

I am having the same issue and I’m worried! I tried with mobile also and nothing. The customer service is answering within the next 48 hours but we only have less than 9 hours left! 


  • Right on track
  • 7 replies
  • May 10, 2022

at least i’m at the point, where i can put in my details….but i’m getting error messages all the time...


  • Right on track
  • 4 replies
  • May 10, 2022

What can we do? I have also the same problem?

 


  • Right on track
  • 8 replies
  • May 10, 2022

me too. Well that’s not how a flash sale should end...


Rieke Skarabis

Same here :(( I also sent an email and hope that they will expand the sale or anything 


  • Right on track
  • 4 replies
  • May 10, 2022

Is there a phonenumber? Or can we make a reservation by email? The sale is only today……...


Niels van den Heuvel

struggling with the same problem


  • Right on track
  • 8 replies
  • May 10, 2022

what is the support email address? 


I have the same problem...


  • Rail rookie
  • 2 replies
  • May 10, 2022

Same problem here. Trying to call Dutch Railway ticket-office for assistance.

 

In the queue for 20 minutes..😥


  • Rail rookie
  • 1 reply
  • May 10, 2022

Sadly same problem here, I really hope the sale gets extended…


Erkki Tolonen

Same problem. Not possible to buy 50% discount tickets but online and the online shop gives HTTP error 503. Railway stations open too late in Finland to purchase one from there.


  • Rail rookie
  • 2 replies
  • May 10, 2022

have the same problem. saw on twitter that the UK website of interrail works. https://www.myinterrail.co.uk/interrail-pass-sale/

 

I tried and you can proceed to checkout and pay but I don’t have a credit card sadly… maybe it still helps some of you


Pedro Borges

I am having the same issue.

 

Gateway Timeout

We are experiencing some technical difficulties. Try reloading the page, or come back later.

HTTP error 504


  • Right on track
  • 8 replies
  • May 10, 2022
SvenHauke wrote:

have the same problem. saw on twitter that the UK website of interrail works. https://www.myinterrail.co.uk/interrail-pass-sale/

 

I tried and you can proceed to checkout and pay but I don’t have a credit card sadly… maybe it still helps some of you

But they don’t sell mobile passes just paper one with 35 GBP costs for shipping...


  • Rail rookie
  • 2 replies
  • May 10, 2022
Amiga2222 wrote:
SvenHauke wrote:

have the same problem. saw on twitter that the UK website of interrail works. https://www.myinterrail.co.uk/interrail-pass-sale/

 

I tried and you can proceed to checkout and pay but I don’t have a credit card sadly… maybe it still helps some of you

But they don’t sell mobile passes just paper one with 35 GBP costs for shipping...

really? When I tried to pay I could choose a mobile pass and it worked, I’ll see if I find a friend with a credit card if it works I’ll answer again


  • Right on track
  • 7 replies
  • May 10, 2022
Amiga2222 wrote:
SvenHauke wrote:

have the same problem. saw on twitter that the UK website of interrail works. https://www.myinterrail.co.uk/interrail-pass-sale/

 

I tried and you can proceed to checkout and pay but I don’t have a credit card sadly… maybe it still helps some of you

But they don’t sell mobile passes just paper one with 35 GBP costs for shipping...

i was able to select a molbile pass...but i’m not sure if i can buy at myinterrail.co.uk if i’m not in the country and not a British national...


  • Rail rookie
  • 2 replies
  • May 10, 2022

same problem… :(


Melissa De Ruiter

The UK website works! 


  • Rail rookie
  • 2 replies
  • May 10, 2022

I just booked my ticket on this website (from the Netherlands), thank you! I used a credit card, I'm not a British citizen and I chose the Mobile delivery option. It was even €4 less than the price on the EU website!

SvenHauke wrote:

have the same problem. saw on twitter that the UK website of interrail works. https://www.myinterrail.co.uk/interrail-pass-sale/

 

I tried and you can proceed to checkout and pay but I don’t have a credit card sadly… maybe it still helps some of you

 


  • Keeps calm and carries on
  • 11 replies
  • May 10, 2022
Olito wrote:
Amiga2222 wrote:
SvenHauke wrote:

have the same problem. saw on twitter that the UK website of interrail works. https://www.myinterrail.co.uk/interrail-pass-sale/

 

I tried and you can proceed to checkout and pay but I don’t have a credit card sadly… maybe it still helps some of you

But they don’t sell mobile passes just paper one with 35 GBP costs for shipping...

i was able to select a molbile pass...but i’m not sure if i can buy at myinterrail.co.uk if i’m not in the country and not a British national...

Where can you choose the mobile pass? I can’t find it. It just says “Now available as a mobile pass” but I don’t find where..