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Replies posted by Sarah W

42 Replies

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Sarah WCommunity Manager

published in News and announcements

⚠️ Narvik, Norway to Abisko, Sweden rail route disruptedTrain Disruption

Hi @AnnaB - I do see that indeed Trafikverket says June 18th. We’ve updated this post and the website to say “The Swedish Transport Administration's latest forecast is that the track will not open for passenger traffic between Björnfjell – Björkliden at least until June.”

2077

1 month ago

Sarah WCommunity Manager

published in News and announcements

⚠️ Narvik, Norway to Abisko, Sweden rail route disruptedTrain Disruption

Hi @AnnaB Do you know which message was sent out with the wrong start date and when they received it? As for the end date the VY disruption announcement states that the disruption will end on May 31st. We go by what the official carrier website says.

2077

1 month ago

Sarah WCommunity Manager

published in News and announcements

⚠️ Narvik, Norway to Abisko, Sweden rail route disruptedTrain Disruption

@AnnaB Thanks for flagging this! We are looking into this and will have an update shortly.

2077

1 month ago

Sarah WCommunity Manager

published in News and announcements

Join our Beta Test: Win 2 Free Passes and Help Us Improve our Rail Planner App!Beta Test

@Benedikt @rvdborgt There was indeed a bug in that version, a new version was released today and the problem is fixed now. An update will fix the problem.

4065227

19 days ago

Sarah WCommunity Manager

published in News and announcements

Join our Beta Test: Win 2 Free Passes and Help Us Improve our Rail Planner App!Beta Test

Hello 😊 I wanted to jump in and assure everyone that traveling with the Beta version of the app is completely safe. You can trust that it will provide a reliable experience throughout your journey.

4065227

19 days ago

Sarah WCommunity Manager

published in News and announcements

Join our Beta Test: Win 2 Free Passes and Help Us Improve our Rail Planner App!Beta Test

@markc The Beta version is almost exactly the same as the standard app. However, the beta version offers more current timetable information, so if you want to test the differences I recommend paying extra attention to when you are using the app online or offline. We don’t have an overview of the exact changes because providing them is not part of our test plan. I hope you enjoy testing :)

4065227

19 days ago

Sarah WCommunity Manager

published in News and announcements

Join our Beta Test: Win 2 Free Passes and Help Us Improve our Rail Planner App!Beta Test

@rvdborgt Yes. Passes and trips are linked to your device, not the app. So after a re-install, they will be synced in the app as soon as your phone connects to the internet.

4065227

19 days ago

Sarah WCommunity Manager

published in News and announcements

Our Top 10 Improvements to This Year's December Timetable Release

Hi @Globetrotter,Because only part of the leg is included in the PASS we don’t have a quick fix for our timetable. We are working on a technical solution which will take some time. In the meantime you can add the journey to your Pass manually. See the screenshot below 👇

31048

3 months ago

Sara ZiliottiNew aboard

posted in Routes & destinations

Travel in the North end of January

Hi Sara - If you are looking to meet up with fellow travellers check out our Find a Buddy Travel Group, here.

3 months ago

Sarah WCommunity Manager

published in News and announcements

Our Top 10 Improvements to This Year's December Timetable Release

@Globetrotter Yes! Lauterbrunnen to Wengen is covered. We apologize for the confusion. I’ve alerted our team about the mistake and the app will be corrected in the next timetable update. Thanks for spotting this :)

31048

3 months ago

Sarah WCommunity Manager

published in News and announcements

Our Top 10 Improvements to This Year's December Timetable Release

Thanks for input @rvdborgt @ralderton and @AnnaB! I’ve updated the article.

31048

3 months ago

Jonas_mueNew aboard

posted in Ask the community

Searching travel buddies

Hi Jonas - We hope you enjoyed your trip and that you travel with us again :) Next time if you are looking to meet up with fellow travellers check out our Find a Buddy Travel Group, here.

4 months ago

Nadja KavajaNew aboard

posted in Travelling by train

travel buddy

Hi Nadja - We hope you enjoyed your trip and that you travel with us again :) Next time if you are looking to meet up with fellow travellers check out our Find a Buddy Travel Group, here.

4 months ago

romaricpNew aboard

posted in Ask the community

jacquesNew aboard

posted in Eurail & Interrail Passes

Looking for a travelbuddy in August/September

Hi Agathe - We hope you enjoyed your trip and that you travel with us again :) Next time if you are looking to meet up with fellow travellers check out our Find a Buddy Travel Group, here.

4 months ago

David LópezNew aboard

posted in Ask the community

Gondola Venice

Hi David - We hope you enjoyed your trip and that you travel with us again :) Next time if you are looking to meet up with fellow travellers check out our Find a Buddy Travel Group, here.

4 months ago

snoovaakRail rookie

posted in Routes & destinations

is anyone in the next few days in Barcelona, Madrid or Seville?

Hey there - We hope you enjoyed your trip and that you travel with us again :) Next time if you are looking to meet up with fellow travellers check out our Find a Buddy Travel Group, here.

4 months ago

Agt_RispRail rookie

posted in Ask the community

Somebody want to go with me ?

Hi Agathe - We hope you enjoyed your trip and that you travel with us again :) Next time if you are looking to meet up with fellow travellers check out our Find a Buddy Travel Group, here.

4 months ago

África Kotoka IbáñezNew aboard

posted in Ask the community

travel buddies june

Hi Africa - We hope you enjoyed your trip and that you travel with us again :) Next time if you are looking to meet up with fellow travellers check out our Find a Buddy Travel Group, here.

4 months ago

AndreiRusuNew aboard

posted in Eurail & Interrail Passes

looking for a travel buddy in august

Hi Andrei - We hope you enjoyed your trip and that you travel with us again :) Next time if you are looking to meet up with fellow travellers check out our Find a Buddy Travel Group, here.

4 months ago

anna734New aboard

posted in Ask the community

Travel Buddy in August

Hi Anna - We hope you enjoyed your trip and that you travel with us again :) Next time if you are looking to meet up with fellow travellers check out our Find a Buddy Travel Group, here.

4 months ago

Sven DrentNew aboard

posted in Ask the community

Traveling June-July

Hi Sven - We hope you enjoyed your trip and that you travel with us again :) Next time if you are looking to meet up with fellow travellers check out our Find a Buddy Travel Group, here.

4 months ago

thibcabeFull steam ahead

asked in Eurail & Interrail Passes

"Pass expiring soon" email Black Friday promo

This was indeed a communication error and we are working on correcting it. We apologise for the confusion caused. Please disregard that information, and rest assured your Pass will only expire if not activated by June 1, 2024. For more information, please check the Pass conditions at Eurail and Interrail.

5 months ago

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