There used to be a “Thank you” screen after submitting the delay compensation request and we are currently looking into implementing it again. As a side note I can confirm that we have received your claim in good order and will process it asap ;) Thank you for your response.I understand that you say you have received my message.I would like to know for sure whether you are talking about the message, with the DB Bahn train that was canceled between Cologne - Brussels on September 1?
Hi @Sven you can try like @Al_G suggest to book via ÖBB online via tickets.oebb.at and here the Tutorial about it: Thank you @Angelo . But I want to reserve specific seats, which unfortunately is not possible online. I'm going to send an angry e-mail to NMBS customer service about what happened this afternoon at the station in Ghent.I hope they offer me a free service to book these tickets because you need to call their pay number for reservation.
No, there are no passholder quotas for trenitalia trains. OBB website can normally book passholder reservations, What service are you trying to book? Thanks for confirming that there is no quota for Trenitalia trains ! I want to book : Salerno - Roma Termini, 29 august, departure 17:45
We don’t know whether they’ll let you get on at Brussels. Maybe someone in the community has experience of this. The major changes don’t start until next week What changes are you talking about if I may ask?
I’m going to make approximately 12 journeys with my euro rail pass in Italy.For some long journeys such as Lecce to Perugia I must pay a reservation fee of 12 Euros.My question is for short journeys say from Bari to Ostuni can I travel without paying a reservation fee? Only the regional trains are without mandatory reservation costs.BUT, with the IC trains in Italy you also have to make reservations. If I'm not mistaken this is 3 euros.
Or is it also a good idea to take the ICE 105 from Cologne Hbf to Basel SBB, and in Basel SBB take the EC 153 to Chiasso?In Chiasso I then have a good hour to do some shopping to take with me on the night train to Naples.
If my ICE 11, departure 06:25 from Brussels South to Cologne, is cancelled, I would dare to take the regional trains departing at 06:55 from Brussels South.From Cologne Hbf I think to take the eurocity 9 to Zurich HB, arrival 17:00.Is this the best alternative?I should definitely be able to take the eurocity 323, departure at 17:33 from Zurich HB. Because with later trains from Zurich HB I miss my connection for the night train at Milano porta Garibaldi. In the DB planner I see that you can also change trains in Basel SBB from the eurocity 9. This is probably something to keep in mind if there are problems in Zurich, or if a major delay is expected in Zurich.
Does anyone know if the French TGV E10 ‘cheap’ reservations automatically put you into the lower deck, keeping the upper deck (and nice views 🙂 ) for full-fare passengers (and maybe E20 Interrail reservations) ? Is there any way to specify which seats you want? Or can you just cancel a reservation before paying, and try again and see if it gives you an upper deck seat? Thanks! If you travel 1st class with SNCF, you can choose your seat yourself. So the question is do you have a 1st class interrail pass?
No because you are taking the Eurocity of Trenitalia and SBB? This document is about the local train service of Trenord. Some services on the line will not run for works between Monza and Milano. This will not affect some lines and long distance trains. NOTE: Your Eurocity from Lugano runs to Milano Centrale wich is another station then Milano Porta Garibaldi. You can also use local train services via Gallarate and Varese to Milano Porta Garibaldi or you run from Chiasso with local trains (to avoid the Eurocity Reservation and to get directly to Porta Garibaldi) @AngeloI have described my travel plans in detail so that you can help me in the best possible way. I take the train in Lugano with departure at 19:32, or with departure at 19:36. Both departure times are with a few changes to Milan porta Garibaldi. And because of this I also have to use the regional trains.That's why I want to be sure about the link I've included. Will this have an effect on my travel plans? In my
@Angelo Could you please help me with this whether the message on page 3/3, which begins with "Linee: S11", will affect my travel plans on Friday, August 26?Namely :Lugano - ChiassoChiasso - Milan porta GaribaldiDeparture 19:32 - Arrival 21:21 WhetherLugano - MendrisioMendrisio - MonzaMonza - Milan porta GaribaldiDeparture 19h36 - Arrival 21h38 Thank you very much!! Link
It is often best to continue further to Cologne as soon as possible. Currently, it seems (almost?) all ICEs Frankfurt - Brussels are only running west of Cologne. This may happen more often in summer because the series 406 don't really like hot weather :/ It is often best to continue further to Cologne as soon as possible. Currently, it seems (almost?) all ICEs Frankfurt - Brussels are only running west of Cologne. This may happen more often in summer because the series 406 don't really like hot weather :/ @rvdborgt So if I understand you correctly, it is a better idea to do the following route : Chur - ZürichZürich - BaselBasel - CologneCologne - Brussels
Currently, the plan is to return from Switzerland to Brussels on September 1. In the morning I would like to do another trip from Chur to Zurich. From Zurich I would then like to make the journey to Brussels, preferably with ICE because of the low costs (5.30 euros/person for a certain seat) There is a connection at 11:59, 13:59, with a change at Frankfurt main. My question : Isn't it better to travel from Zurich to Cologne, because of many delays / and even cancellations in Frankfurt? If you have any other suggestions, let me know. Thank you! ( Just saw that the price has gone to 5.90 euros, instead of 5.30 euros. ) The question is if the trains at 11.59 and 13.59 goes to Cologne :) As usually the ICE´s from Zürich goes from Frankfurt via Kassel & Hannover to Hamburg :) From Basel you have trains that goes to Cologne :) another option is you may catch arround 10am the Eurocity from Zürich via Rhine Valley & Cologne to Hamburg and connect then i
The questions I am still looking for an answer to are: 1/Does anyone have a seating plan for the intercity notte 797? Or from the carriages ?The only information I find, which I don't know if it is correct, is that they are apparently MU sleeping cars? 2/According to the employee at the counter, DO would stand for "Doppia" on the document (under train).I have no idea if that's right? My ticket is uploaded in my first message!
You are starting in Milano Porta Garibaldi? For my Information there are no gates. You will have no Ticket check in the station only on the train or before entering on the train by train staff. This gates are only in very big stations like Milano Centrale or middle big station (only a few) with gates like in the Netherlands (but with staff for help). Yes yes, I will arrive there Friday evening by train in Milan porta Garibaldi, and also take the night train for the first time in my life.
I don't have all the answers… It's normal that you receive 1 reservation for 2 persons. I've even had a sleeper reservation once (from DB) with 3 T3 and 2 double beds on the same reservation. The reservation should mention coach and berth numbers. Assuming Trenitalia uses the standard numbering, check on Seat61 whether you're in the same compartment. What was the price of the reservation? I mean : I thought you would receive a document per traveler, so that every traveler has his/her own document. I will see if it indeed works for that one barcode per document, or if you can scan it multiple times. So in my case, or you scan the barcode 2 times because we are with 2 travelers on the document. I pay 116 euro.
I think you can only make a screenshot and paste that into the message. Thank you very much! That works indeed.
@rvdborgt Now I am unable to upload the PDF file I edited to securely share my document with the site here.Can I send my PDF document to you privately, or do you have a tip how I can upload my PDF document here?
NMBS don't have an extra fee for choosing a specific seat as far as I know. Do let me know what kind of ticket you get for the Italian night train. NMBS recently claimed they don't issue electronic tickets yet for these trains, although a few months ago, they said they had just switched to electronic tickets (PDF) only for all international tickets (this incudes the ticket offices). @rvdborgt Yesterday I was finally able to buy the tickets for the intercity notte 797 at NMBS.I received a printed PDF document at the counter. The counter clerk forgot to ask me if I also wanted to receive the document by e-mail. And according to her, she couldn't take the application anymore after I paid it. Afterwards I called the 02 number of NMBS for service after purchase, and with great difficulty I also received my tickets that I ordered at the counter by mail via a PDF file.The male employee I had on the phone claimed I wouldn't need the tickets to board the night train??!!!That's why he didn't
Currently, the plan is to return from Switzerland to Brussels on September 1.In the morning I would like to do another trip from Chur to Zurich. From Zurich I would then like to make the journey to Brussels, preferably with ICE because of the low costs (5.30 euros/person for a certain seat)There is a connection at 11:59, 13:59, with a change at Frankfurt main. My question : Isn't it better to travel from Zurich to Cologne, because of many delays / and even cancellations in Frankfurt? If you have any other suggestions, let me know. Thank you! ( Just saw that the price has gone to 5.90 euros, instead of 5.30 euros. )
Okay, if there's an employee there anyway when trains leave, then I'm a little reassured. In the first instance I will try to open the gates with the barcode of my mobile Interrail pass.If that doesn't work, I show my PDF document that I have on paper to an employee at the gates.
Yes there are gates but till yet i always used a staffed gate as it´s much easier and faster :) Another option to go through the gates are the reservations :) Atleast one gate is staffed during the openingtimes of the station. My experience from last year the gates were all closed and you had to pass gates that had Temperature sensors or Secruity with a standard infrared thermometer. @seewulf I've also thought about being able to get past the automatic gates with the reservation.But the question is, can you scan a printed PDF document with the reservation twice at the automated gates? Because I have 1 sheet, where both travelers are listed. I would be much more at ease knowing that there will be a member of staff at the gates in case there is a problem at this early hour, which is 6am.Have already sent a message to FSItalia and the tourist office, regarding the opening hours. Because I can't find any clear information about this.
I'm just waiting to see if the employee you tagged will reply to my message.Thanks again!
I don't recommend buying tickets through interrail. Who told you at DB BAHN that they can't reserve seats for you, for these trips? And no, I have no idea how long it will take before you get your money back. It is certainly mentioned somewhere on the interrail website, but I can't find it right away.Attention, for seat reservation refunds, it is the conditions of the train companies that apply
Hello, first time inter railing, so I'm feeling a bit lost... Just figured out that I need a seat reservation to get to Paris from London, but by the looks of it, there are no available reservations in whole June. So, does someone have any suggestions on a different route I could take to get myself to Paris within Monday the 20th of June? I dont mind traveling the whole day! The only travel dates I can find on the B europe website are on June 18 and June 22. There are still regular tickets available before June 20, so no pass rate.These prices are mega expensive, from 290 euros.
I just had a look at the website of B europe, where you can book interrail fares for Eurostar online.It seems that there are no more places available for June 24th. There are still regular tickets available, so no pass fare.These prices are very expensive, starting at 241 euros.
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