One person in our group has an ID-card from another country than the country of residence. Which country should be used on the Global Pass?
Hi all, My friend and I have booked a holiday of a lifetime with our two 1st class interrail passes. However, my pass does not work for reservations due to my having a non alphanumeric character in my name.I have tried customer service for a long time, I never get a reply. There are no tickets left for expensive/important parts of our trip with mandatory reservations. We are resorting to flights/buses. The whole purpose of the trip was the 1st class rail travel. I have tried every other form of contact and am resorting to this because I leave in under 48 hours (on a flight to a city that I have no interest in because it was the only one I could afford to get to the continent).This has been an issue since February.My last name is in the system as O’Connor but the system will not accept the ’ character (right single apostrophe) .Does anyone from interrail read this?Can anybody help?I have tried customer service and the technical desk but I get no replies. I tried the phone number but h
Hi there, I have a global eurail 2 month pass and I have activated my ticket and used it for one train ride. However I am trying to book another train ride and I am unable to attach any of the trips to my pass? I have tried doing them as seperate trips however there is no option to attach my my pass to the trip. Please help
Hi I’ve booked passes with my family members for 2 weeks and unable to book my reservations due to error message above. Can you please guide and just worried RegardsNanda
Made reservations on Eurostar for wife and me. System assigned seats automatically and we are not sitting side by side as desired.Tried to book on TGV and found I could no preselect seats when reserving. What gives? Rocco
Hi, I’m currently in Verona, Italy and was planning on travelling to Vienna tomorrow 6.4.22. I need to take a ECB 88 by Deutsche Bahn so my question is, since they don’t yet use e-reservations, can I make my reservation to DB in Verona? They only have Italian railway ticketbooths and no DB. Can I do the reservation for example in the Regionale Italia counter? If not, how can I make my reservation? Thanks for the answer!
I bought a Pass yesterday but didn't get an confirmation email. I resent it 5 time already to different emails. And Yes the Email Addresses are correct and its not in the Spam folder. Furthermore I can't activate my Pass because they don't accept my ID Number. I wanted to travel today and I am really disappointed bc of the bad customer service and the technical problems!
Hi @all,I got one thing which I'm not sure about so far:I bought a Flexi Pass, 10 days within 2 months, long time ago. Then COVID came and the period to activate the pass was extented several times (now up until 31th August 2022). Thanks for that.As it's a Pass for Youths, I have to activate it until 10th May latest, because 11th ist my 28th birthday.We plan to travel in June and as the Pass is valid for 2 months, it's not really a thing, but: Will my situation/solution mean that the 10th May will be the first of the ten days to travel (which I'd kind of loose then) or is it possible to activate the Pass some weeks BEFORE really using it the first time?Thanks a lot for all your help!Kind regards from Switzerland Max
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