Hello I made a réservation for seats for a Milano Genova. I paid but nothing happened. I thought i made a mistake, triés again, paid and still nothing, i didn't get any confirmation email. Whhat will happen if i just take thé train ?
Solved
Issue wth réservation in Italy
Best answer by Camilo.
As
I wish you a wonderful day!
You need to contact Interrail Customer Service to make sure that you get your money back. Use the form below.
https://eurail.zendesk.com/hc/en-001/requests/new
The best way to make reservations for Italian trains is ÖBB. Please read more about that below.
Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days.
Planning
The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries.
Reservations
The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. You can look at the guide in the link:
https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105
If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.
Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation.
Activation of pass
During the activation process, when you choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey, the advice is therefore not to activate the pass before the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance.
It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.
Activation of travel day
The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass and create the ticket (QR code), until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.
Samuel bernardin wrote:
Hello I made a réservation for seats for a Milano Genova. I paid but nothing happened. I thought i made a mistake, triés again, paid and still nothing, i didn't get any confirmation email. Whhat will happen if i just take thé train ?
You will likely be fined plus need to pay the fee.
If all else fails just get one at Milan - it is only a few euros and there are plenty of direct trains, some of them not requiring a reservation.
Mil-Gen has fast trains-ONLY these need to be RES (for mostly only 3€ as IC) or hourly regionale (veloce=faster) that cannot even be RES. A bit like in FR with SNCF on many lines. The diff in total time between the 2 is 10 mins at best.
+3- Eurail Moderator
- 357 replies
- Answer
As
I wish you a wonderful day!
Please note that I won't reply to any of my private messages at the moment. Thanks for your understanding
1 person likes this
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.