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Book seat reservation through the Rail Planner App

  • 13 July 2023
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There’s going to be 2 of us travelling toghether and we want to book seats from the “Rail Planner” App. The thing is that we have added two passes to the same device, but they are on different journeys. So when we make the seat reservation there is no record that there are two people and only one seat is reserved. How can we book both seats at the same time through the application?

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Best answer by rvdborgt 13 July 2023, 20:20

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There’s going to be 2 of us travelling toghether and we want to book seats from the “Rail Planner” App.

That is not possible. The app can only forward to some of the websites where you can book, including the Interrail website, which should however be the last choice to book because of it's often higher prices and technical problems. See below.

The thing is that we have added two passes to the same device, but they are on different journeys. So when we make the seat reservation there is no record that there are two people and only one seat is reserved. How can we book both seats at the same time through the application?

Pass and reservations are completely separate. For making reservations, it does not matter on which devices the passes are. You can even book most reservation without having a pass.

For the best places to book, check this thread:

and this page:

https://www.seat61.com/interrail-and-eurail-reservations.htm

To be seated together, just book the two of you in 1 booking.

If you want to book on interrail.eu for multiple people, check this article:

https://www.interrail.eu/en/support/reservations/how-do-i-make-seat-reservations-together

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The recommendation from the experienced travellers in the community is to only make reservations through the Eurail website if no other options are available. Please read more about that below. 

 

Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. 

 Planning

The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries. 

 Reservations 

The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website.  You can look at the guide in the link:

https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105

If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.

Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation.

 Activation of pass

During the activation process you choose the start day of the validity of the pass. Once the validity has started it can't be changed even if you haven't travelled. The advice is therefore to wait with activating the pass and starting the validity until the first day of your travel as you only can deactivate the pass no later than 23.59 CET on the day before the validity starts. If your travel plans change in the last moment you can't deactivate the pass and change the validity. 

It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.

 Activation of travel day

The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass and create the ticket (QR code), until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage  You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.

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