Can you reserve a seat at the ticket office?

  • 7 August 2022
  • 2 replies

Can you reserve a seat at the ticket office? As I was trying to reserve a seat via the app but for some reasons it said my pass number is invalid. Thanks!


Best answer by AnnaB 7 August 2022, 08:13

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Userlevel 7
Badge +5

Depends on the country and railway-again: why not give full details? Do you think we can guess what people have in mind? Also note that most passholders nowadays tend to have extremely tight and monthes advance set up plans and are feared to death if maybe perhaps could be disturbed by some minor train being listed as ´full´.

Pass nrs: meant is a pass COVER nr-with an app you have to generate that-google will lead the way. These are mostly needed for FRench and €* trains-it is also possible to RES those by calling-as is all listed in the ALT overview of howtodo RES by yourself and cheaper too.

Userlevel 7
Badge +9

There are better ways to make the reservation than through Interrail/Eurail. Please read more below.

Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. 


The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries. 


The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website.  You can look at the guide in the link:

If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.

Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation.

 Activation of pass

During the activation process, when you choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey, the advice is therefore not to activate the pass before the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance.

It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.

 Activation of travel day

The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass, until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage  You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.