I am having problems downloading my reservation tickets. Pdf does download but appears to be empty. How to solve this issue?
Best answer by rvdborgt
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There are multiple place to do buy reservations, but supposing this is for reservations bought from Interrail:
- If the issue is with the reservations sent via email, then check the Reservations overview in your account.
- If the issue is with the reservations from the Reservations overview, then check the PDF attached to the confirmation mail.
- If neither 1. nor 2. works, then contact customer service. Als mention the date(s) of your reservation(s), so they can prioritise correctly.
- Always check first if you can book somewhere else, e.g. in this thread or on Seat61. If that is possible, it's often cheaper and more reliable than booking via Interrail.
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