Getting the seat reservations on the app

Hi, I bought an interrail pass on my computer, bought seat reservations on my computer, downloaded the app on my phone, activated the interrail pass on the app, but I can't see the seat reservations/ booked journeys on the app. How do I get my journeys (which I've paid for and have the email receipt) on the app??


Best answer by AnnaB 2 July 2022, 08:24

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The reservations are separate from the app so you will never see you reservations in the app. 


Here is some useful information from the experienced travellers in the Community regarding both reservations and activation of pass and travel days. 



The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website.  You can look at the guide in the link:

If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and ticket in addition to the fee for the seat reservation.


Activation of pass

During the activation process, when you choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey, the advice is therefore not to activate the pass before the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance.

It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.


 Activation of travel day

The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass, until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage  You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.

Hi Anna, this is very useful, thank you very much 😊