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Since the eurail reservation has not been working for the past two days, I’m trying to book seat reservations through italiarail.com. There, I found a help article (https://www.italiarail.com/pages/italia-rail-reservations-and-supplements) with these instructions:

Reservations can be made directly at a train station or by using the City to City search tool on our website. For seat reservation booking choose "I have a railpass".

The trouble is, I don’t see that option anywhere when I try to book one. Does anyone know how to do so?

Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. You will find information about trains in Italy in the link further down.

 

Planning

The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries. 

 

Reservations 

The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website.  You can look at the guide in the link:

https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105

If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.

Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and ticket in addition to the fee for the seat reservation.

 

Activation of pass

During the activation process, when you choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey, the advice is therefore not to activate the pass before the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance.

It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.

 

 Activation of travel day

The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass, until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage  You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.


Having this exact same issue.  Hopefully someone can help!


@luke-euro-22 Please look at my reply above. 


Italiarail.com is just a travelagency and not the offical page of Italian Rail that is Trenitalia.com :)

Italian Daytrain can be reserved via oebb.at 🙂 Add in the traveler section Interrail/Eurail and click then on Single/Daytickets and NOT on “seat only” :)

A manual can be found in the Link posted by @AnnaB 


Does anyone know why I’m seeing ‘ticket not available’ for the brig to venice portion of my trip? On the OBB site. It shows this for all sections into Italy from what I can see.

 


What date are you looking at?

@Blake Maczka 


As it starts SWISS-OeBB can apparently ONLY handle IT trains in connection with its own system (obviously in AT=Austria) and NOT from IT to foreign-as this is an extrme illogial trip thinkiing out of AT. Its daft easy to do it whilst in the Swiss a few days before-same price too. Again a Zermett visitor? Itw ill be busy there this year!


Does anyone know why I’m seeing ‘ticket not available’ for the brig to venice portion of my trip? On the OBB site. It shows this for all sections into Italy from what I can see.

 

The only way for you to get a reservation for this train is trough https://www.interrail.eu/en/book-reservations .

It only costs 2€ extra. But at least you get to buy your reservation. I just had the same problem. The italiarail site and oebb.at are broken.

Obviously the people here answering with long copy and paste answers haven’t really looked into this.


Does anyone know why I’m seeing ‘ticket not available’ for the brig to venice portion of my trip? On the OBB site. It shows this for all sections into Italy from what I can see.

 

The only way for you to get a reservation for this train is trough https://www.interrail.eu/en/book-reservations .

It only costs 2€ extra. But at least you get to buy your reservation. I just had the same problem. The italiarail site and oebb.at are broken.

Obviously the people here answering with long copy and paste answers haven’t really looked into this.

@Angelo Do you know of any problem with booking this train?


Yes problem is known, some EC trains Switzerland-Italy are not possible to book online via ÖBB. It is not the same train every time, some days more trains some days less trains bookable. It is strange.


Yes problem is known, some EC trains Switzerland-Italy are not possible to book online via ÖBB. It is not the same train every time, some days more trains some days less trains bookable. It is strange.

Is the train bookable within Italy? As the train doesn't need a reservation within Switzerland, would it be possible to make a domestic reservation for Italy only? 


Yes problem is known, some EC trains Switzerland-Italy are not possible to book online via ÖBB. It is not the same train every time, some days more trains some days less trains bookable. It is strange.

Is the train bookable within Italy? As the train doesn't need a reservation within Switzerland, would it be possible to make a domestic reservation for Italy only? 

Indeed you only need reservations south of Domodossola and Chiasso. From/to Domodossola this sometimes works on ÖBB. But from/to Chiasso I haven't seen prices on ÖBB yet. The advantage is that these reservations are domestic Italian reservations and therefore not quota-controlled.


An alternative way to book reservations is via this link:

https://partners.italiarail.com/default?force_pass=true&aff=EURAIL

You’ll need your pass cover number which can be generated with this tool: https://www.interrail.eu/en/book-reservations#/generatePassCoverNumber


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