Reserving Eurostar...cant buy though available

  • 10 July 2022
  • 5 replies

Hi We are first time Interrailers having a nightmare. Trying to book Eurostar back from Brussels in August. Tickets and reservations are showing as available but it won't let us but once put in our basket. Says 'one leg of journey is unavailable'.

Can anyone please advise. Frustratingly no phone number to call. M any thanks in advance, deb






Best answer by AnnaB 10 July 2022, 13:41

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5 replies

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Where did you check the availability?


There is a limited number of pass holder seats on the Eurostar and on popular departures and during high season those sell out weeks, and sometimes months in advance.

The best place to see the availability of passholder seats on the Eurostar is

Thank you but this won't accept digital pass numbers? Can we do anything about this? Thank you


Userlevel 7
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Here you can generate the Pass Cover Number for your mobile pass:


Thank you so much, Anna. We really appreciate your help. We have done that and I think it has worked. I'm not sure what we would have done without your help.


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Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. 



The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries. 



The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website.  You can look at the guide in the link:

If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.

Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and ticket in addition to the fee for the seat reservation.


Activation of pass

During the activation process, when you choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey, the advice is therefore not to activate the pass before the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance.

It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.


 Activation of travel day

The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass, until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage  You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day