First time Eurail pass user, and I can’t seem to grasp why the reservations don’t all show up in the same place. I have read 0n many forums that reservations won’t show up on the app, and I understand that and how you can add it to the planner. What I don’t understand is with one particular leg of the trip. We have a trip taking the train from Paris to Venice in mid June of 2023, that we purchased through the Eurail app. We have a 7 day pass and this trip is the only one that is marked as a day used on the pass. We have access to the tickets by clicking “Show My Ticket” and we have a scannable QR code and all of our information for the trip. What is confusing is that this is the only part of our trip we haven’t seen a charge for on our credit card (we had to pay extra for the reservation). Every other reservation we’ve had to make we were charged already (shows on our statement), we were sent an email, and we have printable tickets. These trips include Amsterdam to Paris, Venice to Florence, and Milan to Paris. All of these trips we see on our account but not on the app (I understand they can be added in the planner). What is confusing is, why does the trip we can only access on the app not show up on our account (Eurail website login) where all of our other reservations show up? How can I have a scannable QR ticket if the reservation has no indication that it was paid for?
Best answer by thibcabe
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