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Unavailable leg on Direct Train but the journey is only one leg/direct train

  • 28 July 2022
  • 3 replies
  • 211 views

I am trying to book a train from Hamburg to Copenhagen on August 13th. There is a direct train at 10:49 with seats available to reserve but when finishing the booking and error of cannot book leg shows up. How is this possible with only one leg?

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Best answer by Camilo. 6 September 2022, 21:44

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Userlevel 7
Badge +5

In summer these direct trains must be RES. This can only be done via dsb.dk and cost 30DKK.

as to: how can? EVERything that can go wrong or astray is possible in life-and in IT you are stupefied as to what idiocies may appear. You should have read a few postings here: all tell this app has many faults.

Userlevel 7
Badge +9

If you are trying to make you reservation through Interrail/Eurail there are better ways. Please read more below. In the reservation guide in the link there is information about where to make reservations between Denmark and Germany. But most likely the trains are fully booked. Then you need to travel and change trains once or twice between Hamburg and Copenhagen. 

 

Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. 

 Planning

The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries. 

 Reservations 

The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website.  You can look at the guide in the link:

https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105

If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.

Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation.

 Activation of pass

During the activation process, when you choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey, the advice is therefore not to activate the pass before the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance.

It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.

 Activation of travel day

The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass, until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage  You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.

Userlevel 6
Badge +3

Hi @Giggles 

If it is not possible to make seat reservation through our Portal for trains going to or within Norway, please follow the steps on how to make reservations under this link: 

https://www.interrail.eu/en/plan-your-trip/tips-and-tricks/trains-europe/trains-country/trains-denmark

I wish you a lovely day!

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