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1343 Topics

Andrew Hebron
Keeps calm and carries on
Andrew HebronKeeps calm and carries on
asked in Ask the community

Yellow toggle, how does it work the activation of the train journey

I’ve saved journeys in My Trips. But they don’t yet have the Grey Toggle. When is this added ?

5
Andrew Hebron
Keeps calm and carries on
1 year ago
S
ShazRight on track
posted in Ask the community

Bedding/sheets in Scandinavia

Hi, this is my first post and we are travelling tomorrow. Eventually on this trip we plan to visit Denmark, Sweden, Finland and Norway. I have seen some places .. hostels and Airbnb … charge for sheets and towels. We are taking towels but wonder if it is necessary to take sheets? Are they expensive to hire ? We are getting very short of space in luggage! 

6
S
1 year ago
I
Full steam ahead
inrareichFull steam ahead
asked in Ask the community

Swiss Thurbo trains still not bookable via Rail Planner App

Despite the “Solved” label https://community.eurail.com/topic/show?tid=9661&fid=40 the trains are still not bookable in the rail planner app. According to support a new release should have been launched last week resolving this issue.

2
R
Railmaster
1 year ago
Samrat Bose
Samrat BoseNew aboard
asked in Ask the community

travel days and usage of it within 1 month signification

I have bought a eurail global  mobile pass for 7 days in 1 month, for 3 persons. I am just confused about the travel days. Please let me know whether I can use this pass on any 7 days as per my choice within 1 month or the days are consecutive because if the days are consecutive then it does not make any sense to buy the ticket as it will not be possible for a person to travel all days. And my 2nd question is what is the travel day and what time will it start how will i plan my trip with these travel days/ My last query is about this 1 month. is this 1 month signify 30 days from the starting day or it is restricted in that particular month when the travel starts. If a person buys a mobile pass for 7 days in 1 month and he activates his first journey on 26th of april then will the pass lapse on 30th april or it will end in 25th may. 

1
Hektor
Keeps calm and carries on
1 year ago
Aditya Gaddam
Aditya GaddamRight on track
posted in Ask the community

one of the legs of your journey could not be booked

When i try to book ticket from Paris to nice on May 26th i getting one of the legs of your journey could not be booked in last page . Tried almost all the trains on that day but still getting same issue.

7
Aditya Gaddam
1 year ago
S
Keeps calm and carries on
surmKeeps calm and carries on
asked in Ask the community

Recommended way to create 4 trips for the 4 family members who travel together

Hello,What is the recommended way to create 4 trips on my Global Mobile pass for the 4 family members who travel together?Do I create an empty trip and then make 3 copies and link each empty trip to a person?After that, do I search for journeys and add each journey to all 4 trips at the same time? So, in this way, I start with 4 empty trips and then keep on adding journeys? Our holiday includes 15 days of train rides over a month.So, do I create one trip and add all the 15 different journeys to the trip?Then, how do I add special reservations like the Glacier Express to the mobile pass? 

1
Y
Full steam ahead
1 year ago
Stéphanie Guimet
Stéphanie GuimetNew aboard
asked in Ask the community

Annuler un pass dans une commande de 3 pass

Bonjour,Je voudrais savoir s’il est possible d’annuler un seul pass dans une commande de 3 pass (si un des voyageurs ne voyage plus finalement).Ou alors vaut-il mieux commander chaque pass individuellement ? Mais dans ce cas c’est plus compliqué pour planifier les trajets.Merci pour votre aide (je trouve le site d’interrail très incomplet).Cordialement,Stéphanie

1
Y
Full steam ahead
1 year ago
E
Keeps calm and carries on
Eric OKeeps calm and carries on
asked in Ask the community

Wroclaw - left luggage storage

Can anyone confirm if there are any lockers for storing luggage at Wroclaw Station or nearby?  TIA

1
Hektor
Keeps calm and carries on
1 year ago
Elena Jacoby
Elena JacobyNew aboard
asked in Ask the community

Zug fällt aus - Sitzplatzreservierung stornieren

Die SNCF teilte mir heute mir heute mit, dass der von mir gebuchte Zug am Montag wegen Streiks ausfällt und ich meine Tickets ohne Zusatzkosten umtauschen könne. Ich habe ja allerdings nur eine Sitzplatzreservierung über Interrail gekauft und kann diese auf SNCF nicht stornieren (da ich sie ja auch nicht dort gekauft habe). Wie kann ich diese auf Interrail stornieren?

1
R
Railmaster
1 year ago
D
DallasNew aboard
asked in Ask the community

Importing trips to a Iphone 12

Hi,I made some trips on a Android and wants to copy them to my wifes iPhone. When I open the mail I get the question for “import this trip” and I hit the button. But when I look in the app there is no trip. What do I do wrong?

1
M
1 year ago
L
LozRail rookie
asked in Ask the community

adding journey to pass

Hi guys, I am a new Interrail pass user and I am a little confused ahahah I have activated my pass and have a validity date starting in summer. I have added journeys to the ‘my trip’ section of the app. However, I do not understand if I need to add/connect it to my pass (the toggle that turns from grey to orange on the right) at this stage? Or if I just do this the day of/day before the train?I am aware that during peak season you are advised to book reservations for certain trains (separate to the app) but wondered if I don’t add certain journeys to my pass, that this will mean tickets sell/run out too?Also, will seat reservations sell out? As I don’t want to book all of my trains right now but I know roughly which ones I would want to get?! Thank you and happy travels :)

4
R
Railmaster
1 year ago
Lucie Rqtt
Lucie RqttRail rookie
asked in Ask the community

Un aller en 2 étapes dans son pays de résidence, faisable?

Bonjour, Je suis française et j’aimerai savoir si deux trajets faits dans la même journée dans mon pays d’origine comptent comme un aller ou un aller-retour (dans mon global pass)? J’aimerai rentrer de Londres à Paris et dans la même journée descendre sur Lyon. Il s’agirait de mon allée. Puis mon retour se ferait en fin de voyage je souhaite faire un Bruxelles/Paris, et à nouveau rentrer dans la même journée sur Lyon. Deux voyages en un, mais aurais je déjà épuisé mon aller-retour en faisant (1)Londres/Paris (2)Paris/Lyon  ? Merci à tous pour votre aide !

3
R
Railmaster
1 year ago
Maya Maria
Maya MariaNew aboard
asked in Ask the community

Start date

I found about interrail recently and I want to buy one ticket, my question is:  The one month pass it is calendaristic month or from the moment you start the first trip??Thank you!! 

1
R
Railmaster
1 year ago
Y
Yoshio AjikiNew aboard
asked in Ask the community

アクティベート

イギリスのエディンバラ駅で紙のグローバルユーレイルパスをアクティベートすることはできますか?

1
R
Railmaster
1 year ago
K
Katharine HavemeyerNew aboard
asked in Ask the community

Using up outbound/inbound connection as an afterwards 1 to 3 day getaway

I’m thinking about purchasing the 10 days in 2 months pass for travelling through Great Britain, starting in Luxembourg. My residency is Germany. In case I don’t use up all travel days in Great Britain, could the following be a possible scenario? During the span of 2 to 3 weeks:Luxembourg to LondonDifferent trips in GBLondon to Luxembourg Before the 2 months end as example:Hamburg - CopenhagenCopenhagen - Hamburg

1
ralderton
Railmaster
1 year ago
F
FaeranaRail rookie
asked in Ask the community

Rail strikes and connections

Hello everyone,I'm a first time interrailer and had my first trip (from germany to the uk and back) all planned out when I ran into problems for my trip back due to the announced strikes in great britain.My intended itinerary had me taking a train from Leeds to London on the morning of the 30.3. and then the Eurostar to Paris at 17:31. Since this late train would make getting all the way home quite tight and depending on a lot of connections, so I opted for staying the night in Paris and taking the TGV to Freiburg at 17:25 on the 31.3.I'm travelling with a global pass and have already reserved the Eurostar as well as the TGV.With the now announced strikes I'm unsure how to proceed, as at the moment it looks like there will be a high possibility of no train running on the 30st from Leeds to London (there is no strike timetable yet) so I have no possibility of getting to London in time to get the Eurostar.What possibilities do I have here?I'd rebook to an Eurostar on the 31st, but there

6
F
1 year ago
L
ludovic_dNew aboard
asked in Ask the community

Date d'achat pass jeunes

Bonjour,J’espère que vous allez bien. Je voudrais savoir si quelqu’un à déjà été dans ma situation. Au moment de l’achat de mon pass interrail jeune au mois de mai 2022, j’avais 27ans et j’avais donc 11mois pour partir. Je souhaitais partir l’été 2022, mais je n’ai pas pu. Je voulais donc partir en avril 2023, cependant je viens de voir qu’on ne pouvait pas activer son pass si on a plus que 27ans, je me retrouve con et je ne sais pas comment faire. Quelqu’un à déjà été dans la même situation que moi ? Merci de votre aide.Ludovic 

1
A
Railly clever
1 year ago
Alina Henze
Alina HenzeRail rookie
asked in Ask the community

urgently looking for an answer and look forward to hearing from you🤗

Heyy,I am currently in France for a year abroad (but have my official residence in Germany). Since I want to visit my family in Germany in May and then return after 10 days, I need two train tickets; from France to Germany and back... I was wondering if I might save by buying a global ticket for 4 days of travel within a month....Does anyone know if this would work?After all, I wouldn't be starting in my country of residence..., but I would still meet the requirement of only two travel days through my country of residence....I will be very happy if anyone can give me an answer soon 🫶🏻Kind greetingsAlinaTranslated with www.DeepL.com/Translator (free version)

6
A
Railly clever
1 year ago
M
maricehRail rookie
asked in Ask the community

Journey from Venice to Rome not showing on any search for summer 2023

Hello, we are a family of 5 hoping to travel from Venice to Rome on Saturday 5th August ideally in the morning. I can't seem to get any results. I know there is some work on the line to Rome in the summer but thought that just affected Night Trains.

3
Angelo
Railmaster
1 year ago
Piga Fredy
Keeps calm and carries on
Piga FredyKeeps calm and carries on
posted in Ask the community

Saludos Nanja

Hola Naja! saludos!! gracias por la distinción; te agradezco por aquí, porque el sitio de comunidad no me permite enviar mensajes privados! agradezco tu disposición y expertis para resolver nuestras dudas! Soy Alfredo Piñera, de Chihuahua, Mex. Quizá haya un E. Mail donde escribirte! Saludos!!

2
Piga Fredy
Keeps calm and carries on
1 year ago
D
Deepti09Rail rookie
asked in Ask the community

Is anyone traveling from 1st to 9th april with Discover EU

HI, I won de discovereu pass and I am solo traveler. I’d like to fin myself some company. Is anyone visiting Prague, Vienna and Budapest during the dates mentiones above.Thanks

1
A
Railly clever
1 year ago
Piga Fredy
Keeps calm and carries on
Piga FredyKeeps calm and carries on
posted in Ask the community

Descuentos durante el año

Buen día! Disculpen las molestias, pero quisiera saber si hay algún mes entre marzo y sep. en que las ofertas y promociones de Eurail sean mejores (por ejemplo, mayores descuentos que el 15% por temporada de primavera) que convenga esperar para comprar el paquete de  15 días en 2 meses!Muy agradecido! muchas gracias!! (nuestro entusiasmo es mucho, por ello hacemos tantas preguntas!)

3
Piga Fredy
Keeps calm and carries on
1 year ago
elliejanel
Full steam ahead
elliejanelFull steam ahead
asked in Ask the community

Visa while interrailing

I’m from the Uk and am interrailing for a few weeks and then staying in Sweden for a couple of months. This will take me up to the 90 visa free limit. I’m then going to Bulgaria for a month straight from Sweden. I’ve looked online and it says I don’t need a visa because Bulgaria isn’t part of the Schengen area, but I just wanted to confirm this before booking flights etc. 

1
R
Railmaster
1 year ago
R
Keeps calm and carries on
RicojazzKeeps calm and carries on
asked in Ask the community

Impossible to get in touch with anyone from customer service

This is a chronic issue with Interrail staff. Very simply, I cannot fathom how a travel agency can operate with no telephone number, no way of contacting them, no email address. This is at the fringes of legality. All you can do is write to a chatbot that represents the current highest standard in artificial dumbness.Three days trying to get in touch with someone and instead I have to deal with this annoying piece of dumb software that tells me 750 times a day that I have received a confirmation email and a ticket has been created.Can someone send me a phone number or email address? Can I talk to some real person?

5
Camilo.
1 year ago
Marit Den Hartigh
Marit Den HartighRight on track
asked in Ask the community

Bike rental Zürich

Hello,Does anyone have any experience with bike rental in Zürich? I would like to rent a bike and drive through the city and around the river. I would like a electric bike. 

1
M
1 year ago
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