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Do I have to print out e-ticket and can't find trip from website in the railplanner app

  • 10 July 2022
  • 3 replies
  • 170 views

 

Hi,

Since I couldn't find the information I was looking for anywhere, I'll try here. I just booked a seat reservation for some trains. First I have a question regarding this reservation: Do I really have to bring the reservation as a printout? I mean, are they serious??? Because I specificially chose the e-Ticket and now there is standing that I have to print it out? I mean what the ***?! 

Second, I had to select a Trip in the booking process for the reservation (on the website). Since there was only one to select I just chose that one, but now I cant find a trip with this name in the rail planner app. Does that even matter? Does the trip have to be the same? I dont even know if my account is connected to this App and if not how i can do that.

I'm really almost freaking out just because the app and all the stuff is so shitty organized and you can't see through it at all.

This is stressing me out, please help me.

 

3 replies

M
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Ohne was-waere-wenn: also was genau ist dies nicht beantwortbar.

A
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Second, I had to select a Trip in the booking process for the reservation (on the website). Since there was only one to select I just chose that one, but now I cant find a trip with this name in the rail planner app. Does that even matter? Does the trip have to be the same?

The reservations are separate from the reservations so the name of the trip doesn't matter.

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
A
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Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. 

 

Planning

The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries. 

 

Reservations 

The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website.  You can look at the guide in the link:

https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105

If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.

Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and ticket in addition to the fee for the seat reservation.

 

Activation of pass

During the activation process, when you choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey, the advice is therefore not to activate the pass before the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance.

It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.

 

 Activation of travel day

The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass, until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage  You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.

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