News and announcements
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- 48 Topics
- 259 Replies
Nice to meet you 👋🏻News
Hey 👋🏻I’m Sarah, your new Online Community Manager from Eurail/Interrail! I’m a train travel and food enthusiast. I’m always planning my next meal and my next trip. Next meal tacos, and next destination Norway! 🌮🚂⛰️I’m over the moon to be a part of this community. I look forward to connecting with you + exchanging knowledge and inspiration about traveling in Europe!
Journey information issue affecting iPhone users (March 30)News
Following an update, we were made aware that iPhone users may be experiencing an issue when displaying their Pass on the Rail Planner app. Journey information may be missing from the section under the mobile Pass QR code in the app.We have reached out to our carrier members and their ticket inspectors about the issue and we are currently working on fixing the problem as soon as possible.For any disruptions during your travel, please contact our customer service team via the contact form on our Knowledge Base.If you're not experiencing this issue, please don't update your app until further notice.
Spam this morning
Hi community members,Maybe you have noticed that we had numerous spam posts within the community this morning trying to disrupt our service. If you were inconvenienced in any way we sincerely apologise. The community site is back to normal and we want to assure you that no system or service was compromised as a result of the spam accounts. At Eurail, we take the privacy and security of our systems very seriously and will always take swift action to protect our travellers. It is important and we do want to remind you that this is a public forum, please be mindful to never share any personal information (e.g. email address, passport number, pass number etc.). We do our best to identify when this happens within the Eurail community and we will always try to notify the user and delete these messages. If you have any questions or concerns, please contact us, our team is available to assist you.Have a nice day!Kind regards, Jody (Research Analyst of Eurail)
Back on the continent and off to surf…- part 2Blog
When you arrive in Paris you spill out straight in to the busy centre of Parisian life, one of the amazing things of course of European train travel, is the immediate access to the centre of its cities. In my case the surf trip out to Brittany involved departing from Gare Montparnasse. Paris is not easy in a wheelchair, that’s my warning. Metro and RER are not accessible at all, so don’t try. You have two options one is to catch the bus, there are buses opposite the station which can take you to all the other major stations of Paris in about one hour. Put your hand out for the driver and ask for ‘la ramp’ which on Paris buses descends from the back door. Remember once the driver has shut the main doors, they reopen them again to engage the ramp, he is not driving off as it first seems! The other option is G7 taxis booked in advance and cost about €50 to get to the other main stations of Paris stations. They are fully equipped and usually meet you at the head of the train, www.g7.fr A
Back to the continent at last for an Adaptive surf contest, part 1
Very excited to be finally going back on the Eurostar over to the continent after a few years since the pandemic had blocked what was for me a regular thing, This time as I put a surfboard under my arm it was with some nerves as I began preparing the wheelchair. As brief overview, with my physical disability I have tried to rediscover the sports I enjoyed before the onset of my disease, this have been both snow and sea related in the form of skiing and surfing. 18 months ago I got back in the water and slowly and surely found a way to get across the waves in the form of a knee surfer style. By chance I bumped into an adaptive England team coach in the water who told me there is a World Series of adaptive surfing competitions out there. So fast forward to 3 weeks ago and after competing in my first international competition in England, this was my second chance to ride some World Series competition waves comes around in Perros-Guric, Brittany, far North-west France. How to travel wit
TGV Brussel-Disney/CDG bookable via b-europe
HeyI don't know if this is new, but I think it is. Via b-europe (Thalys/Eurostar reservation page) online it is possible to book reservations for TGVs to/from Brussel for rides to Marne-la-Vallée/Chessy (Disneyland) and Brussel to Aéroport Charles de Gaulle TGV. They ask 20€ in second class and 30€ in 1st class.Via travel.b-europe.com (for trains within france) it is not possible.
DiscoverEU Application round - Apply now for your free travel pass!
Are you 18 years old and ready to step out of your comfort zone? 👞 🌍Apply for a DiscoverEU travel pass and start exploring more than 3️⃣0️⃣ countries in the EU and beyond!The next application round opens from 📅 11-25 October.To be eligible to apply, you must be✅ born on or between 1 January 2004 – 31 December 2004✅ a legal resident of an EU Member State or Iceland, Liechtenstein, North Macedonia, Norway, Serbia or Turkey✅ ready for the adventure of a lifetime 🚀If that sounds like you, learn more ➡ here
Shout out to the most active members for all their support. Join in to say thank you
Dear all, Did you ever look for an answer or some recommendations for your trip? And did you receive the information you needed from one of the community members?👉🏻 Join the topic below to say THANK YOU 😀 I couldn't agree more with your topic, @Yorkie. Let's follow by example To all, please give feedback on how you your situation is solved in the end and be thankful for those taking the time to help you 😀 The amazing bunch of active users are working around the clock to help all of YOU with your questions. And the best thing is…. they are helping you out as they are truly passionate about train travel, And no, they are not working for Eurail, they are just eager to share their expertise in their own time to help you explore Europe by train. @rvdborgt, @seewulf, @AnnaB, @Al_G, @Angelo, @Yorkie, @MartinM, @mcadv, @BrendanDB, @cdwatkins19 thanks for sharing your expertise with the world 🙏🏻
Join ''The cool rail project” video competition and win! 👉🏻 Submission before 2 October.
Win a stay in Paris and an Interrail Global Pass! As part of the European Year of Youth, UIC is organising a 🎥 video competition “The cool rail project” for young travellers aged between 15 and 29.The aim of the competition is to better understand what are the elements that make trains attractive for you and to inspire others to hop on a train and get to know new places now that it is possible to travel again.Travelling by train is cool, convenient and sustainable. Share your experience and be part of the challenge.❗ Participants have until 2 October to upload a short video (no more than 2 minutes) to the PollUnit platform. The winners will be invited to present their video and ideas to make rail even cooler in a special workshop to be held 28 October.For specific requirements of the video, awards and further information on the project, have a look here 👉🏻 https://uic.org/events/the-cool-rail-project
Celebrating 10,000 members and countingNews
WOOHOO! 🌟 We're so excited to share the news that… The Eurail Community has reached 10,000 members! It's an incredible milestone in Eurail's journey, to have you (yes, all of you) as part of this amazing community of train travel enthusiasts of all ages and from every corner of the globe. The community platform is a place to share your questions and opinions on train travel. And we’re thrilled that it quickly became a place where you guys jump in and help each other out, and connect with like-minded people (this was all down to you). It has truly been a year of incredible itinerary ideas, Q&A’s, product feedback, tips and tricks, lifelong connections, user test sessions, and more.And therefore…💟 We want to give a massive shoutout to our incredible 10,000 members! A HUGE thank you for your passion, curiosity, and generosity to help make European train travel accessible to the many; this is what makes our online community truly special. None of it would have been possible without
The perfect music for your journey, adapting to your surroundings in real-timeTo celebrate 50 years of Interrail and the spirit of travel and exploration we created SoundTracks! The perfect music to accompany you on your train journey. Adapting in real-time to your location, scenery, time of day and weather conditions. Curious to hear what your Interrail adventure will sound like? Tap here 🎵
Inviting all travelers to share your memories with us!upload
Interrail journeys are adventurous, diverse and most of all uniquely designed by you✨! Upload your favourite photos and videos here to share all incredible things you've explored and moments you've experienced during your trip with the rest Interrail and Eurail Community 🌎! We can't wait for you to share your Interrail story with us. 👉🏻 Submit your memory now
Tutorial - How to setup your mobile PassTutorial
Having some trouble setting up your mobile pass? Or just curious to learn how it works? Have a look at this tutorial 👉🏻 How to setup your mobile Pass | Eurail.com - YouTube It will show more information on how to:Adding a Pass Connecting a Trip Activating/deactivating your Pass Boarding the train Showing your ticket Our mobile Pass is a paperless ticket that can be added instantly to your phone. With everything on one app from planning your trip to boarding the train, you're free to explore 33 European countries with ease and enjoy more freedom than ever before.Everything on one app: plan your journey, keep track of your trips and show mobile tickets straight from your device with a mobile Pass on the Rail Planner app. No need to wait for delivery – you can load your mobile Pass into the app as soon as you get your order confirmation email.Your mobile Pass makes ticket inspection easier than ever. Instead of filling in your paper travel diary, simply add journeys from the app’s plan
Tips for reservations for Renfe, Renfe-SNCF and Eurostar trains
Hi everyone!As the summer months are coming and as trains will be quite busy, we'd like to share with you some tips for reservations with Renfe, Renfe-SNCF en cooperación as well as Eurostar! Here is the link to the Eurail page and here to the Interrail page. As you may know, reservations are mandatory for Eurostar, Renfe-SNCF en cooperación and most Renfe trains.On these pages you will find some recommendations on how to book your reservations and some tips to avoid them (when possible) on these routes, particularly on the French-Spanish Mediterranean border, as well as in Spain, by taking alternative itineraries.Experienced Eurail and Interrail travelers, any tips for other travelers on these routes? Any other alternative itinerary suggestion or feedback is appreciated!
Meet Oliver: exploring Europe with a wheelchair (and adaptive sit-ski!)Blog
Meet Oliver: an adventurous guy from West Wales, travelling across Europe with Interrail. As a wheelchair user, Oliver is exploring Europe and looking forward to test his adapted sit-ski (designed and build by himself) in the near future. With plenty of experience, he is keen on sharing his journey to inspire other disabled travellers to join the backpacking scene. Curious? Keep reading for Olivers travel stories! Hello fellow train travellers!Olly here. As I write I am on the train to Cardiff, the Welsh capital, from my home in West Wales but I’m very excited to finally get aboard again for my next rail adventure, it’s been a long time coming!As a wheelchair user (through a neurological disease) I first came to take the train to travel abroad as flying can be such a difficult and stressful experience. It can also be very undignified. My initiation into the Interrail experience was an eventful but overall positive journey to Ibiza from Wales. My planned stops were London followed by
Issue - Facing difficulties to make reservations in Italy
Hi all, As some of you may have noticed, there is an issue to book reservations for Italian trains. This is due to an unstable connection with our partner's Trenitalia booking system.Our team is currently working on it in close cooperation with Trenitalia to fix this issue.If you see it is loading and not showing any trains, we kindly ask you not to continue trying but to come back another time. In the case where you urgently need a reservation because you are traveling in the next days in Italy, please reach out to our customer service, they will be pleased to help you.We're sorry for any inconvenience caused. We will keep you updated.
Issue - Reservations not loading results
Hi all, You might have noticed but there is an issue with the Reservation Timetable due to high search rates. When you are searching for trains, it sometimes does not show any output. The page keeps loading instead.It is working every now and then, but down at other times of the day. Our reservation team is working on a fix so please bear with us. If you see it is loading and not showing any trains, we kindly ask you not to continue trying but to come back another time. We're sorry for any inconvenience caused. We will keep you updated.
Kris - Exploring Europe with a wheelchair (2/2)Blog
Meet Kris: a 23-year-old Dutch girl travelling across Europe with Interrail. Diagnosed with Ehler Danlos syndrome, Kris is exploring Europe in her electric-powered wheelchair. With her Instagram and YouTube adventures, she's sharing her adventures to show that travel is possible for anyone.After a 50 hour travel journey i'm replacing my ski clothes at the other side. After traveling through all countries of Scandinavia it was time to travel through the Baltic states. While my wheelchair worked perfect in the extreme winter weather and even in Lapland it suddenly stopped working that well when I arrived in Latvia. My motor broke and without my motor I can't move my wheelchair and can't move myself outside. And there you are, in the middle of Riga, a city with no taxi for wheelchairs, no English speaking train assistance to call and a wheelchair that could stop working every moment. After 2,5 weeks of waiting in a hotel till my new motor should arrive by post, the shipment was canceled.
Giveaway! Two pairs of tickets for award-winning film - Compartment No. 6Giveaway
Award-winning film Compartment No. 6 is coming to Austrian cinemas on April 1st.Compartment No. 6 takes viewers on a journey as two strangers face an unexpected encounter while travelling alone by train. 🎬 More information and the trailer can be found here.In collaboration with @polyfilmverleih , we are giving away two pairs of film tickets for Austrian cinemas! To enter: ✔️ Follow our page @interrail ✔️ Tag your travel buddy in the comments of this Instagram post For all details, have a look here.
Repost: Inviting all Interrailers to reminisce and share your Interrail memories with us!50th anniverary
The first Interrail Passes were sold in March 1972 and ever since ‘Interrailing’ quickly became a synonym for a unique travel experience. An emblem for European unity, the Interrail Pass continues to serve as a bridge for cultural exchange, enabling travellers to get out of their comfort zone and explore the unknown. For our 50th anniversary, we'd like to invite you to share your Interrail story with us. Submit your memory on this link.
[expired] You are all invited to test our NEW reservation timetable [beta version] now!New release
Dear Eurail and Interrail-ers (to be)We need YOUR help to test and play around with our new reservation timetable [beta version] [expired] https://www.interrail.eu/en/book-reservations/new-reservation-timetable[expired] https://www.eurail.com/en/book-reservations/new-reservation-timetableIt fully operates like the old reservation timetable so you can go ahead and book your reservation tickets via the tool. Note: There is a bug in the BETA version tool: the add to cart button is not working. We are looking into it. Please share your feedback in the comments below or via a private message. Note: Thank you for all of your valuable input! The new reservation timetable is now live and can be found here:https://www.interrail.eu/en/book-reservations#/https://www.eurail.com/en/book-reservations#/
Meet Kris: exploring Europe with a wheelchair (1/2)Blog
Meet Kris: a 23-year-old Dutch girl travelling across Europe with Interrail. Diagnosed with Ehler Danlos syndrome, Kris is exploring Europe in her electric-powered wheelchair. With her Instagram and YouTube adventures, she's sharing her adventures to show that travel is possible for anyone. Thinking about travelling with Interrail? Let Kris show you the way!Kris@BUCKETKRIS Hey, I'm Kris! I'm a 23-year-old girl from the Netherlands. I'm in love with rainbows, animals, vegan food, different cultures, jokes and new adventures. Because of my illness and late diagnosis (Ehlers Danlos Syndrome), I missed out on school and having a social life for most of my childhood. But the day my wheelchair arrived, I chose to deal with my physical handicap and started the best journey of my life. Right now, with my backpack on my electric-powered wheelchair, I'm on my own and travelling through every country in Europe! I'm travelling by train so I can travel with the lowest climate impact and see mo
We're excited to unveil our fresh look with a new logo, color scheme and design. ✨Video
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