News and announcements

The British national locomotive driver's union ASLEF has announced a nationwide rail strike from 6–11 May that may impact rail services across the UK. As different train operators are striking on different dates, please have a look at the strike announcement on the National Rail Website for detailed information. In addition, the train operators will have an overtime ban from 6–11 May that may result in changes to train schedules. We recommend checking the National Rail timetable shortly before departing for your planned rail journey for up-to-date train times. Delay compensation: Eurail travelers with an activated day for any of the affected dates can request compensation here.

⚠️ Strikes in UK from 6–11 MayTrain Disruptions

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6 hours ago

NanjaRetired Community Manager

posted in News and announcements

Meet the community | Introduce yourself!

Hi, newbies! We are super excited to have you here with us! With many new members, with an interest for European train travel, joining the forum, we think it’s important to create a space for you to share a little more about yourself.Maybe you are new to the community or haven’t had a change to say hello! Either way, we can't wait to get to know you and your aspirations.So, let's all introduce ourselves What's your name? Where do you come from? What are you passionate about? What do you love about train travel and Europe? Of course feel free to add anything more. You can share your favorite vacation spot, favorite book, place on your bucket list, picture of your pet, etc. Anything you’d like to share!-- If you happen to see anyone who is new to the community feel free to share this thread with them!

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1 day ago

Sarah WCommunity Manager

BDZ, the Bulgarian national railway company, has announced that construction works at Sofia Central will start from 7 May 2024 and are expected to last for 15 months until August 2025, impacting the flow of traffic through the station. You can expect the following changes in traffic movement at Sofia Central: For trains leaving/arriving at Sofia Sever, the BDZ have arranged special replacement trains which will do the transfer from Sofia Sever to Sofia Central. These trains will depart/arrive on platform 6, track 13. All trains coming from Northern Bulgaria will stop at Sofia Sever(North). Trams 1, 3, 7, and 27 will change their routes to accommodate traffic, with trams 27 and 3 continuing to Sofia Sever as their last stop. Bus line 413 will also continue to Sofia Sever. For more details about the construction works and the impact on Bulgarian public transport systems, please read the BDZ announcement (only in Bulgarian). The BDZ timetable is also expected to be updated by the end of A

⚠️ Construction works at Sofia Central, Bulgaria till Aug 2025Train Disruption

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2 days ago

Sarah WCommunity Manager

Hey there, fellow traveller! Do you have any exciting Eurail/Interrail adventures planned in the next few weeks? We are inviting you to join us on a little mission to make our app even better and score yourself a chance to win 2x Interrail/Eurail Global Passes for 7 travel days within 1 month (2nd class). We’re introducing an exciting new functionality in our Rail Planner App that is designed to enhance your travel experience by giving you more up-to-date timetable data. We are interested in hearing about your experience with this new version of the planner. All you have to do is try out the timetable in the app as you plan your trip or travel with your Pass and share your feedback with us. To get started: download the dedicated Beta testing app and start planning your trip using the timetable. Then continue to use the Beta testing app on your Interrail/Eurail trip. After you sign up, we’ll send you a survey. By sharing your feedback through the survey, you automatically enter i

Join our Beta Test: Win 2 Free Passes and Help Us Improve our Rail Planner App!Beta Test

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7 days ago

Sarah WCommunity Manager

We’re thrilled to announce that we’ve launched our One Country Estonia Pass on mobile! Take the train to Tallinn or Haapsalu for the perfect blend of old-world charm and modern innovation. This rail Pass will uncover forgotten natural wonders, castles, and lesser-known destinations like Pärnu and Tartu… Where will your Estonian adventure begin?

Estonia Pass now on mobileProduct Update

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9 days ago

Sarah WCommunity Manager

Dear community,Maybe you have noticed that we had numerous spam posts within the community on Tuesday morning trying to disrupt our service. If you were inconvenienced in any way we sincerely apologise. Please note that for the coming days we are approving all posts as an extra security measure. We apologise for the wait time that you may experience for your topic to be posted. We want to assure you that no system or service was compromised as a result of the spam accounts. At Eurail, we take the privacy and security of our systems very seriously and will always take swift action to protect our travellers. It is important and we do want to remind you that this is a public forum, please be mindful to never share any personal information (e.g. email address, passport number, pass number etc.). We do our best to identify when this happens within the Eurail community and we will always try to notify the user and delete these messages. You may have received automated emails because your ac

Receiving Automated Emails due to Spam AttackNews

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29 days ago

Sarah WCommunity Manager

The national railway carrier of Norway, VY, has announced that the rail route between Narvik in Norway and Abisko in Sweden is disrupted due to a previous derailment in Vassijaure in Sweden since December 2023. The Swedish Transport Administration's latest forecast is that the track will not open for passenger traffic between Björnfjell – Björkliden at least until June. For details about replacement buses on the full route between Narvik – Björnfjell – Björkliden – Abisko and further, please read the VY disruption announcement. We recommend checking our timetable to plan your train journeys accordingly.

⚠️ Narvik, Norway to Abisko, Sweden rail route disruptedTrain Disruption

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Sarah WCommunity Manager

Trenitalia, the Italian national rail carrier, has announced that traffic is suspended between Benevento and Ariano Irpino in Italy from 12 March due to a technical problem to the line caused by a landslide. High-speed and Intercity trains may experience route restrictions, cancellations, and bus substitutions on the affected routes with significant delays. The main routes affected are:Milan – Lecce Rome – Bari Naples – Bari For the details on the routes disrupted and the bus substitutions offered, please read the Trentitalia traffic announcement (only in Italian). The carrier also recommends rescheduling your trip accordingly, if needed. Please check Trenitalia's timetable for up-to-date train times before departing for your planned journey. The technicians are working on the site to allow the regular resumption of circulation and traffic is forecasted to be restored in 30 days or as soon as safety conditions are guaranteed.

⚠️ Italy: Benevento to Ariano Irpino route suspended due to landslideTrain Disruption

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Sarah WCommunity Manager

Thank you to everyone who joined us for our recent webinar. We hope you found it informative and engaging. We've attached the presentation slides to this post. There are all kinds of helpful resources and tips and tricks in there. So whether you want to review the content or catch up on what you missed, dive right in! 🎥 If you prefer to watch the webinar in action, we've also made the recording available, here. We hope that you feel more confident booking your seat reservations and that you enjoy your rail adventure! 🚂 If you want to go one step further to help us improve take a few moments to complete a brief survey regarding your experience with the webinar. Your input is invaluable to us, and we genuinely appreciate your time and effort in providing feedback. 👀 Below are all the links from the presentation👇You can find an overview of costs for domestic and international and night trains on our website. You can view the refund conditions for reservations here. Limited pass hol

How to book Seat Reservations Webinar Recording & PresentationWebinar

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NanjaRetired Community Manager

Dear Interrailers (to be) ,Have you ever dreamed of going on a Eurotrip? This is your chance! DiscoverEU is a European Commission initiative that gives young Europeans the opportunity to discover Europe through learning experiences. GUESS WHAT? The initiative is relaunching today with 60,000 free travel passes up for grabs!All you have to do is to apply and pass a six-question quiz about the EU and its initiatives. Successful applicants will receive a travel pass to DiscoverEU for up to 30 days between March 2022 and February 2023.Note: all young citizens of the European Union born between 1 July 2001 and 31 December 2003 (incl.) are eligible to apply. Love to share? Please do , so your friends and family don’t miss out on this exciting opportunity.Applications are open from Tuesday 12 October 2021 until noon (CEST) on Tuesday 26 October 2021.Visit the European Youth Portal to find out more about DiscoverEU.

DiscoverEU is back with even more FREE travel opportunitiesNews

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Sarah WCommunity Manager

We are thrilled to announce that our 6-day Greek Islands Pass is now available on mobile! It’s the perfect ferry pass for experiencing the ultimate Greek Islands adventure. With this pass, you can embark on a 6-day dream voyage from Italy to the Greek Islands or spend 4 days island hopping across the Aegean Sea, offering you the flexibility you need. Ready to start planning your island hopping adventure? Read more about our Greek Island Passes, here. Which Greek Islands are on your travel wish list? Tell us in the comments!

Introducing our Mobile 6-day Greek Islands PassProduct Update

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posted in News and announcements

NanjaRetired Community Manager

We need your feedback!

Share your feedback on the new Eurail Community!Our new Community just went live! Like with every new platform, it is not going to work exactly like our previous community or other communities you are used to, so we’re going to have to navigate this transition together.This new space is ours and we want to make sure everyone feels comfortable in here. But as we are right at the start of this new chapter, we very much encourage you to take a moment to share your thoughts with us. Are you satisfied, do you find it user friendly, or do you still have some wishes or ideas for improvement to share? Please let us let us know if anything comes to mind – all your thoughts are much appreciated. This way we can make the community even more fun and easy to use.Do you come across something odd or are you experiencing problems? Please let us know in the comments below with the name of your browser and a screenshot. Thanks for your help!

Sarah WCommunity Manager

Swedish carrier SJ has temporarily suspended the sale of sleeper and couchette tickets on its night trains due to ongoing wagon repairs. This interruption will remain in effect until March 4, impacting all of SJ's night trains. However, sleeper trains will continue to operate, with only seat reservations available for booking during this period.

⚠️ Sweden: SJ suspends couchette tickets for domestic sleepers until the 4th of March

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Sarah WCommunity Manager

It’s a special time of year! Twice annually, the European Railway Carriers release an updated timetable, making the second Sunday of December feel a little like New Year’s for train travellers. This release includes new routes, connections, services, and more. We have been eagerly anticipating how this timetable update will top previous releases. Well, the time has come, and we are thrilled to share the 10 most impactful improvements! New night trains: Starting from Brussels or Paris to BerlinThe latest additions to the ÖBB Nightjet routes will connect Brussels and Paris to Berlin. The direct night train service between Berlin and Paris, previously known as City Night Line, last operated in 2014. Travellers missed this night route, and we are pleased that passengers can travel it again three times per week.The Brussels to Berlin route runs six days per week, with both European Sleeper and the Nightjet running three times each on different days. How to find schedules: Rail Planner.Reser

Our Top 10 Improvements to This Year's December Timetable Release

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Sarah WCommunity Manager

We are thrilled to announce the winner of our Innovation Train prize draw! Congratulations to @Kirco99, who won two free 2nd class 7-day Eurail passes.Do you want a chance to win two free passes as well? Join our Innovation Train Group, here. This group is open to our customers who want to participate in fun, informative, and impactful user tests.Not only will you help us improve our products and services with your feedback, but you will also get a sneak peek at the products we are working on and have the opportunity to earn badges and rewards. Read more about our rewards program here.Hope to see you over there!

Join our Innovation Train Group and earn discounts and prizes! 🎉Giveaway

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3 months ago

Sarah WCommunity Manager

We celebrated a pretty exciting milestone in 2023: one million passes sold! That's one million unforgettable stories, all written by you, our travelers.We’re so grateful you chose to explore Europe by train that we launched a brand new series of stories spotlighting your incredible adventures.We hope you have many more rail adventures in 2024! And we're thrilled to continue sharing your stories. That's why we're introducing our newest badge, the Storyteller Badge.This badge is awarded to travelers who share their stories and participate in an interview with a Eurail writer.If you would like to earn this badge, please share the story of your train trip with us by filling out the survey below:Survey LinkWe would love to hear your favorite stories from your Interrail/Eurail trip. What surprised, thrilled, warmed your heart, or left a lasting impression on you?The Storyteller Badge can also be exchanged for discounts when combined with our Innovation Train Badges. Hop aboard the Innovation

Introducing the Storyteller Badge

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3 months ago

Sarah WCommunity Manager

The French national railways has announced that rail traffic between Modane and St-Michel-Valloire will be disrupted for the time being due to a landslide that was reported in the French Alps on 27th August. This would impact train journeys on the route between Paris – Turin – Milan for the next several months. Read more about it on the SNCF website.From 10th January, TGV trains will operate between Paris to Milan with a replacement bus from St Jean de Maurienne to Oulx after which passengers can continue their journey to Milan by train. The travel schedule including the replacement bus service with a slightly longer travel time will be updated on the Eurail Timetable and can also be found on the SNCF timetable. Your reservations will be valid for the whole route, including the replacement bus service. For more information, see this SNCF document.If you're planning to travel on the impacted route before 10th January, we recommend using an alternative route via Zurich. Please note that

⚠️ Paris - Turin - Milan line closure due to landslideTrain disruptions

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4 months ago

Sarah WCommunity Manager

Dear Community,We are aware of a recent email you have received mentioning a 6-week expiry for your Passes purchased during the Black Friday promotion.Please disregard that information, and rest assured your Pass will only expire if not activated by June 1, 2024. There's still plenty of time to take your journey that makes a difference! For more information, please check the Pass conditions at Eurail and Interrail. We apologise for the confusion caused, and hope you enjoy your travels.

Important promotion Pass validity update

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4 months ago

Sarah WCommunity Manager

We are excited to announce that you can now book seat reservations for high-speed trains in Spain via our reservations service! After a lot of hard work, we are proud to bring you this big improvement. 👏🏻 You can now book AVE, Euromed, and Alvia trains through our reservations system and receive an e-ticket. We hope this makes travel planning easier and more convenient for you. Stay tuned because we will be continuing to add more trains to our reservations service soon. Happy travels!

Book seat reservations on select Spanish trains via our reservations system 🇪🇸Product Update

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5 months ago

MukhammadEurail Employee

Hi everyone!Here at Interrail/Eurail, we’re celebrating a pretty exciting milestone: one million passes sold in 2023! We’re so grateful you chose to explore Europe by train. And now, we're developing a new series of stories designed to put a spotlight on you and your incredible adventures.Maybe you took the train to San Sebastian and surfed your biggest waves yet. Or maybe you crossed four separate borders to give your grandchildren a hug. Maybe you fell in love with a fellow explorer on a trip to Vilnius – or fell in love with solo travel as you wandered the streets of fair Verona. Maybe you hopped on a long-distance train for the first time. Or maybe this year marked your fifth – or fifteenth – train adventure.We want to hear your favourite stories from your Interrail/Eurail trip. What surprised you, thrilled you, warmed your heart, and left a long-lasting impression? If you’d like to share the story of your train trip with us and fellow train travellers, please fill out the survey b

Share your travel story with usSurvey

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5 months ago

Sarah WCommunity Manager

We are excited to announce the launch of our Find a Travel Buddy Group! Are you looking for a travel companion? Someone, to explore new destinations with on your rail trip? Look no further! Our travel group is here to help connect like-minded adventurers from around the world. Whether you're a solo traveler seeking companionship or simply want to meet fellow explorers, this group is for you.To join our Find a Travel Buddy Group, please note that you must be 18 years or older and be travelling with a Eurail or Interrail pass. This ensures a safe and enjoyable experience for all participants. Request to join, here.

Looking to meet fellow explorers on your next rail trip?New Group

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6 months ago

Sarah WCommunity Manager

Eurostar and Thalys have become one! Eurail/Interrail Passholders can still travel on the same high-speed network of red and blue trains, but now with one new-look Eurostar brand. ✨Whether your Global Pass takes you from Rotterdam to London, Antwerp to Paris or Brussels to Cologne, you’ll travel by Eurostar.P.S. You’ll still need to book your reservations in advance!

Eurostar and Thalys have become one!News

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6 months ago

MukhammadEurail Employee

Storm Daniel caused devastating floods in parts of Greece, especially in the Thessaly region. The railway line between Athens-Larissa-Thessaloniki is severely damaged, and it will take a long time before trains can operate again. Roads will be repaired faster; however, no replacement buses are possible for the Athens-Larissa-Thessaloniki rail service. Train service on the Larissa-Thessaloniki part of the line may resume before full service (Athens-Thessaloniki) is reinstated. For the most up-to-date information, please check https://www.hellenictrain.gr/en/announcements and HELLENIC TRAIN ticketing for more details about journeys in Greece.

⚠️ Athens-Thessaloniki rail services in Greece will be unavailable for the foreseeable futureTrain disruptions

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7 months ago

Sarah WCommunity Manager

We want to give a special shoutout to @MartijnV @soveas @Lorenzo.f15 @CatyRoss @polyman & @JonK for joining our internal online lunch and learn series. Our team really enjoyed learning about your experiences and how we can improve our app, website, and Pass.Some of the session's highlights included learning about @CatyRoss’s passion for making rail maps. They're really cool! Switzerland is her favorite destination to Euraill/Interrail and you can check out her map, here. Another highlight was learning about the deep dive rail exploration into Eastern Europe by @MartijnV. Read his super interesting posts on alternative border crossings here and here.We plan to have more opportunities to involve our community in the future. If helping Eurail improve is your cup of tea, then join our Innovation Train Group here. This group is open to our customers who want to participate in fun, informative, and impactful user tests.Not only will you help us improve our products and services with you

Thanks for sharing your experience with us!

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7 months ago

Sarah WCommunity Manager