News and announcements

Don't want to miss out? Stay on top of the latest Eurail and community news here

  • 48 Topics
  • 258 Replies

48 Topics

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Railmaster
NanjaRetired Community Manager
published in News and announcements

Kris - Exploring Europe with a wheelchair (2/2)Blog

Meet Kris: a 23-year-old Dutch girl travelling across Europe with Interrail. Diagnosed with Ehler Danlos syndrome, Kris is exploring Europe in her electric-powered wheelchair. With her Instagram and YouTube adventures, she's sharing her adventures to show that travel is possible for anyone.After a 50 hour travel journey i'm replacing my ski clothes at the other side. After traveling through all countries of Scandinavia it was time to travel through the Baltic states. While my wheelchair worked perfect in the extreme winter weather and even in Lapland it suddenly stopped working that well when I arrived in Latvia. My motor broke and without my motor I can't move my wheelchair and can't move myself outside. And there you are, in the middle of Riga, a city with no taxi for wheelchairs, no English speaking train assistance to call and a wheelchair that could stop working every moment. After 2,5 weeks of waiting in a hotel till my new motor should arrive by post, the shipment was canceled.

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Railmaster
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

Meet Kris: exploring Europe with a wheelchair (1/2)Blog

Meet Kris: a 23-year-old Dutch girl travelling across Europe with Interrail. Diagnosed with Ehler Danlos syndrome, Kris is exploring Europe in her electric-powered wheelchair. With her Instagram and YouTube adventures, she's sharing her adventures to show that travel is possible for anyone. Thinking about travelling with Interrail? Let Kris show you the way!Kris@BUCKETKRIS Hey, I'm Kris!    I'm a 23-year-old girl from the Netherlands. I'm in love with rainbows, animals, vegan food, different cultures, jokes and new adventures. Because of my illness and late diagnosis (Ehlers Danlos Syndrome), I missed out on school and having a social life for most of my childhood. But the day my wheelchair arrived, I chose to deal with my physical handicap and started the best journey of my life.  Right now, with my backpack on my electric-powered wheelchair, I'm on my own and travelling through every country in Europe!  I'm travelling by train so I can travel with the lowest climate impact and see mo

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Railmaster
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

Giveaway! Two pairs of tickets for award-winning film - Compartment No. 6Giveaway

Award-winning film Compartment No. 6 is coming to Austrian cinemas on April 1st.Compartment No. 6 takes viewers on a journey as two strangers face an unexpected encounter while travelling alone by train. 🎬 More information and the trailer can be found here.In collaboration with @polyfilmverleih , we are giving away two pairs of film tickets for Austrian cinemas!  To enter:  ✔️ Follow our page @interrail ✔️ Tag your travel buddy in the comments of this Instagram post  For all details, have a look here. 

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N
Railmaster
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

The Eurail/Interrail experience you love looks a little different. We are unveiling a fresh new look!

01.03.2022 Our design refresh is coming on March 1st.You’ll see our look changing already , so please bear with us!  More information on this exciting change will follow tomorrow.

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seewulf
Railmaster
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

​​​​​​​We're excited to unveil our fresh look with a new logo, color scheme and design. ✨Video

  ☀️ It's vibrant and playful, just like you!   🚂 It pays tribute to our heritage while also embracing rail travel's exciting future.   👀 Most importantly it invites you to follow your curiosity and Go One Stop Further!  

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N
Railmaster
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

Say hello to our refreshed logo!News

The travel experience you know and love looks a little different.Today we reveal a fresh new logo. Inspired by the tracks you take across Europe, we hope to inspire you to explore wherever your curiosity takes you with our fresh logo and new design style. 

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Railmaster
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

Share your Eurail/ Interrail trip with our new Instagram stickers!Instagram stickers

 The only thing better than an Eurail/ Interrail trip is sharing it with your friends and family, right?We love it when you share your Eurail/ Interrail adventures on social media – whether it’s a video of a train window or a cheesy photo with your friends, it’s wonderful to see your experiences!And now, with our new Instagram stickers, you’ll really get the perfect Story. Share your next stop with your followers and make everyone jealous at home. Simply search ‘Interrail’ or ‘Eurail’ in Instagram’s sticker collection and remember to tag us at   @interraileu or @eurail. We can’t wait to see where you’re going!

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Railmaster
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

Travel in 2022 – where will you go? Check out our new Instagram filter!Instagram filter

Want to travel in 2022 but not sure where to go?  Use our new Instagram filter to discover your next European location. With amazing Amsterdam, beautiful Budapest and magical Mykonos, there’s a destination for everyone.Then, head over to The Ultimate Interrail Bucket List or The Ultimate Eurail Bucket List to discover the must-do experiences in your chosen country. Don’t forget to tag us on Instagram with @interraileu or @eurail! What’s your next stop? 

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Railmaster
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

HAPPY NEW YEAR!

...It's the time to put on your party hats  and raise our glasses to the New Year!But first, let me take a moment to thank you for being part of the Eurail and Interrail Community . Seeing all of the support, experiences and inspiration you've provided to one another has been absolutely wonderful! I am looking forward to continue sharing our love for train travel and Europe in the years to come.Going into the New Year I wish you a superb January, a dazzling February, a peaceful March, an anxiety free April, a sensational May, and Joy that keeps going from June to November, rounding off with an upbeat December. And last but not least, some exciting Interrail and Eurail adventures 🚂. Have a happy and healthy New Year with your loved ones y'’all. Cheers 

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N
Railmaster
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

The Eurail/Interrail Innovation Train! Ready to hop on?

Dear community users,  Each month we will give you the opportunity to participate in user tests and give feedback on all kinds of topics. By participating, you can even earn yourself some nice Eurail incentives 😊 We kicked of our first online test session mid-January and it has been a great success!   Join the group and have a look what user tests are up next.  If you want to stay tuned and join this or one of the upcoming sessions, please become a member (without any obligations) of the Innovation Train group in our Eurail Community. Just have a look and sign up here for all details! We are looking forward to starting this Innovation Train with you!  Choochoo 🚂

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Railmaster
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

Expired; We have 6 free museum tickets to give away!Giveaway

Dear Interrail and Eurail travelers (to be),Are you currently travelling and close to Milan, Italy around the 15th of December? We have 6 free tickets to give away for a visit to the Armani Museum on the 15th of December at 11.00 am. Interested?Comment '’YES'’ below before the 9th of December 17.00 pm CEST. We will randomly pick the lucky few.*If you are one of them you will receive an email on the 10th of December. 

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Railmaster
1 year ago
A
Anonymous
published in News and announcements

Quick survey - We need YOUR input!Survey

Hello Eurailers and Interrailers (to be),We would like to take the opportunity to ask you to complete a quick and painless survey. Topics of the survey are about Eurail benefits and some questions about comparing our product with point-to-point tickets. These topics have proven to be important to everyone in the community and will help us provide a better experience on your next trip.Here’s the link: SurveyThanks in advance for providing us with your input!

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1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

IMPORTANT UPDATE - Pass not showing in the app

Hi travelers, While you are travelling you might have experienced that your Pass disappeared in the App. If that is the case, you can reinstall the app as our new app update will fix the issue.Happy travels!   

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Railmaster
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

Sustainable travel: What ways do you practice?

 Travelling sustainably goes beyond just taking care of the environment. It’s important to remember that if you love travelling as much as we do, there are many ways in which you can practice sustainable travel. Supporting local businesses, keeping an open mind to immerse yourself in new cultures and going one stop further than the typical tourist destinations all contribute to a sustainable trip.  It also allows you to discover many wonders that you would miss with a plane: incredible stations, unexpected friendly interactions, and the realization that sometimes the journey is as important as the destination. Curious to know more about sustainable travel? Check out this article. What are some of the ways you practice sustainable travel? Are you an enthusiast of travelling responsibly? Tell us your story! 

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Railmaster
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

DiscoverEU is back with even more FREE travel opportunitiesNews

Dear Interrailers (to be)  ,Have you ever dreamed of going on a Eurotrip? This is your chance!  DiscoverEU is a European Commission initiative that gives young Europeans the opportunity to discover Europe through learning experiences. GUESS WHAT? The initiative is relaunching today with 60,000 free travel passes up for grabs!All you have to do is to apply and pass a six-question quiz about the EU and its initiatives. Successful applicants will receive a travel pass to DiscoverEU for up to 30 days between March 2022 and February 2023.Note: all young citizens of the European Union born between 1 July 2001 and 31 December 2003 (incl.) are eligible to apply. Love to share? Please do​​ ​​​​​​  ,  so your friends and family don’t miss out on this exciting opportunity.Applications are open from Tuesday 12 October 2021 until noon (CEST) on Tuesday 26 October 2021.Visit the European Youth Portal to find out more about DiscoverEU.

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Full steam ahead
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

*NEW survey* We need YOUR help - > 3- minute survey

Hi Interrailers and Eurailers (to be) ,As this community is here for you, we would like to ask 3 minutes of your time to complete the quick and easy survey below  . It is about content you'd be keen to see and your upcoming travel plans in Europe. This will allow us to tailor the community experience to your needs even more. https://bit.ly/3mGOQ3MThanks in advance for providing us with your input! 

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Railmaster
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

Welcome to our Eurail Community!News

Welcome to our brand new community, and thanks for joining us. We’re excited to have the whole Eurail and Interrail community in one place for the first time! We hope you enjoy this all-new space for online conversation, but we also want to take a moment to remember where this all started, and what the Eurail and Interrail online communities have become.When we first launched the Official Traveller Facebook groups for Eurail and Interrail back in 2018, we wanted a place for travellers to connect, share tips and help one another. With instant success from the start, we’ve seen this community grow and prosper over the years and we couldn’t be happier. But it’s time for a change so that you can connect with each other in better and exciting ways, as well as bringing together European and non-European travellers for the first time. This new community platform has many of the features we were looking for, along with an updated look and feel. Some of the new features include direct messages

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seewulf
Railmaster
1 year ago
Felipe.iturrieta
Felipe.iturrietaEurail Moderator
published in News and announcements

[EXPIRED] Change of date! We need your feedback via an online sessionExpired

Hi all,We are looking for enthusiastic Interrailers to give feedback on our purchase process. In an online session (conducted in English) with 5 fellow travellers we will discuss what you think about it and what we can improve.The session takes place this Wednesday, August 25th from 18:00-19:15 (CET) If you are interested, please let us know by sending an e-mail to research@eurail.com. With the following details:Name Age Country of residence Number of times travelled with the PassYour feedback and response will be kept confidential. There are only a certain number of places available, so respond soon to guarantee your spot. If you are selected, we will contact you to confirm the appointment and we will share the instructions with you. You need a computer with a camera and will receive a weblink to join the online meeting. Many thanks, Felipe Iturrieta, Customer Service Specialist & Jody Bauer, Research Analyst of Eurail  Eurailers don’t be disappointed, a session with Eurail custom

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Jody
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

Important update - new travel FAQs (incl. main technical issues)F.A.Q.

Hey Interrailers and Eurailers,We are aware of some issues with the Rail Planner app that have affected some of you in your travels. We are working hard to get to the bottom of them and we are sorry about any inconveniences they have caused. We have published important bug fixes in the latest version of the Rail Planner app, so please make sure you update to resolve these issues. You can follow the latest updates to the situation for Eurail here and for Interrail here.  

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Railmaster
1 year ago
piaissa
piaissaEurail Employee
posted in News and announcements

[Expired] France 2 TV is looking for travelers!

Are you travelling with an Interrail Mobile Pass from Paris on or around the 26th of July? France 2 TV is on the lookout for adventurous travelers who are departing from Paris with an Interrail mobile pass.Travelers will get a chance to share their rail journey and story on national television!If you're interested, please send an email with your name and telephone number to press@eurail.com.  Happy travelling! Pia from Eurail | PR & Communications

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piaissa
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

Community summary - July 8

Community summary  Top contributorsCongrats to our most active community members of the past 2 weeks!@seewulf        @rvdborgt      @Mattheus      @MartinM     @J.neff A warm welcome to all our new members! It's great to see your curiosity brought you here to interact with fellow travelers. Keep those introductions coming! Meet the community | Introduce yourself!Knowledge baseIf you did not know already, we also have some help articles available here. Get inspired Looking for a travel companion?  Is there any topic you would like to know more about? Let me know in the comments! See you around!Cheers, 

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Railmaster
1 year ago
N
Railmaster
NanjaRetired Community Manager
published in News and announcements

Community summary- June 24

Community summary  Top contributorsCongrats to our most active community members of the past 2 weeks!@seewulf        @Mattheus     @EdM     @rvdborgt     @runner.on.rails A warm welcome to all our new members! Happy to have you here.It has been exciting to get to know you better through your introductions. Looking forward to many more!News& announcementsGet inspired  Join the conversation!  Looking for a travel companion? See you around!Cheers, ​​​​​​​

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Railmaster
1 year ago
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Railmaster
NanjaRetired Community Manager
published in News and announcements

Ranks & badges; how do they work?

Here in the Eurail Community we like to show recognition of your involvement to inspire and help others to make the most of their Interrail and Eurail experience. Ranks Rank titles are an indication of how active you’ve been. The more you chat with and help other members, the faster you will move up a rank. They come in various shapes and with additional icons and will contribute in making your profile special and unique.   As you progress through the ranks, you’ll also see that your ‘reputation bar’ increases. That’s the green bar that sits underneath your user picture. Badges Badges are a way of highlighting and rewarding your valuable contributions in either specific or all sections of the community.How to get them?You will unlock badges by participating in topics of interest. Some badges are earned quickly. Others are unlocked the more you get involved.You can get them by answering questions, posting topics and comments or doing other things. As you are explorers at heart we will l

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Railmaster
1 year ago
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