News and announcements

Hey there, fellow traveller! Do you have any exciting Eurail/Interrail adventures planned in the next few weeks? We are inviting you to join us on a little mission to make our app even better and score yourself a chance to win 2x Interrail/Eurail Global Passes for 7 travel days within 1 month (2nd class). We’re introducing an exciting new functionality in our Rail Planner App that is designed to enhance your travel experience by giving you more up-to-date timetable data. We are interested in hearing about your experience with this new version of the planner. All you have to do is try out the timetable in the app as you plan your trip or travel with your Pass and share your feedback with us. To get started: download the dedicated Beta testing app and start planning your trip using the timetable. Then continue to use the Beta testing app on your Interrail/Eurail trip. After you sign up, we’ll send you a survey. By sharing your feedback through the survey, you automatically enter i

(closed) Join our Beta Test: Win 2 Free Passes and Help Us Improve our Rail Planner App!Beta Test

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1 month ago

Sarah WCommunity Manager

We’re back with another round of Beta Testing! Sign up now for a chance to win 2x Interrail/Eurail Global Passes for 7 travel days within 1 month (2nd class).This time around we are adding real-time data to our timetable. This means that we'll provide you with more up-to-date information like delays and platform updates as they happen in real time. We’ll also be adding updates about train cancellations and disruptions to the timetable very soon so that you’re always prepared for surprises on your journey. We strive to provide accurate timetable information through our Railplanner App, which relies on data from railway carriers. As a result, some timetable details may not always be precise. Your feedback is crucial in helping us improve this information. All you need to do is try out the timetable in the app as you plan your trip or travel with your Pass, and then share your feedback with us. To get started: download the dedicated Beta testing app and start planning your trip using

Join us for another round of Beta Testing: Win 2 Free Passes and Help Us Improve our Rail Planner AppBeta Test

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16 hours ago

NanjaRetired Community Manager

posted in News and announcements

Meet the community | Introduce yourself!

Hi, newbies! We are super excited to have you here with us! With many new members, with an interest for European train travel, joining the forum, we think it’s important to create a space for you to share a little more about yourself.Maybe you are new to the community or haven’t had a change to say hello! Either way, we can't wait to get to know you and your aspirations.So, let's all introduce ourselves What's your name? Where do you come from? What are you passionate about? What do you love about train travel and Europe? Of course feel free to add anything more. You can share your favorite vacation spot, favorite book, place on your bucket list, picture of your pet, etc. Anything you’d like to share!-- If you happen to see anyone who is new to the community feel free to share this thread with them!

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16 days ago

MarionRetired Eurail Moderator

Having some trouble setting up your mobile pass? Or just curious to learn how it works? Have a look at this tutorial 👉🏻 How to setup your mobile Pass | Eurail.com - YouTube It will show more information on how to:Adding a Pass Connecting a Trip Activating/deactivating your Pass Boarding the train Showing your ticket Our mobile Pass is a paperless ticket that can be added instantly to your phone. With everything on one app from planning your trip to boarding the train, you're free to explore 33 European countries with ease and enjoy more freedom than ever before.Everything on one app: plan your journey, keep track of your trips and show mobile tickets straight from your device with a mobile Pass on the Rail Planner app. No need to wait for delivery – you can load your mobile Pass into the app as soon as you get your order confirmation email.Your mobile Pass makes ticket inspection easier than ever. Instead of filling in your paper travel diary, simply add journeys from the app’s plan

Tutorial - How to setup your mobile PassTutorial

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MarionRetired Eurail Moderator

Hi everyone!As the summer months are coming and as trains will be quite busy, we'd like to share with you some tips for reservations with Renfe, Renfe-SNCF en cooperación as well as Eurostar! Here is the link to the Eurail page and here to the Interrail page. As you may know, reservations are mandatory for Eurostar, Renfe-SNCF en cooperación and most Renfe trains.On these pages you will find some recommendations on how to book your reservations and some tips to avoid them (when possible) on these routes, particularly on the French-Spanish Mediterranean border, as well as in Spain, by taking alternative itineraries.Experienced Eurail and Interrail travelers, any tips for other travelers on these routes? Any other alternative itinerary suggestion or feedback is appreciated!

Tips for reservations for Renfe, Renfe-SNCF and Eurostar trains

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NanjaRetired Community Manager

Dear community users, Each month we will give you the opportunity to participate in user tests and give feedback on all kinds of topics. By participating, you can even earn yourself some nice Eurail incentives 😊 We kicked of our first online test session mid-January and it has been a great success! Join the group and have a look what user tests are up next. If you want to stay tuned and join this or one of the upcoming sessions, please become a member (without any obligations) of the Innovation Train group in our Eurail Community. Just have a look and sign up here for all details! We are looking forward to starting this Innovation Train with you! Choochoo 🚂

The Eurail/Interrail Innovation Train! Ready to hop on?

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Sarah WCommunity Manager

It’s a special time of year! Twice annually, the European Railway Carriers release an updated timetable, making the second Sunday of December feel a little like New Year’s for train travellers. This release includes new routes, connections, services, and more. We have been eagerly anticipating how this timetable update will top previous releases. Well, the time has come, and we are thrilled to share the 10 most impactful improvements! New night trains: Starting from Brussels or Paris to BerlinThe latest additions to the ÖBB Nightjet routes will connect Brussels and Paris to Berlin. The direct night train service between Berlin and Paris, previously known as City Night Line, last operated in 2014. Travellers missed this night route, and we are pleased that passengers can travel it again three times per week.The Brussels to Berlin route runs six days per week, with both European Sleeper and the Nightjet running three times each on different days. How to find schedules: Rail Planner.Reser

Our Top 10 Improvements to This Year's December Timetable Release

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5 months ago

NanjaRetired Community Manager

2022 – Our anniversary yearSince 1972, an Interrail Pass has been the most flexible way for European travellers to connect with their friends, families and fellow travellers on multi-destination trips that leave a lasting impression. As we mark our 50th Anniversary, we welcome you to join us as we honour our past, thank our partners and look ahead to a bright future. Read more. Are you going on your own adventure with an Interrail Pass during our anniversary year? Let us know your plans in the comments . Throughout the year we will be running lots of fun activities and competitions so stay tuned for all the latest updates.

Interrail is turning 50!50th anniversary

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Sarah WCommunity Manager

Thank you to everyone who joined us for our recent webinar. We hope you found it informative and engaging. We've attached the presentation slides to this post. There are all kinds of helpful resources and tips and tricks in there. So whether you want to review the content or catch up on what you missed, dive right in! 🎥 If you prefer to watch the webinar in action, we've also made the recording available, here. We hope that you feel more confident booking your seat reservations and that you enjoy your rail adventure! 🚂 If you want to go one step further to help us improve take a few moments to complete a brief survey regarding your experience with the webinar. Your input is invaluable to us, and we genuinely appreciate your time and effort in providing feedback. 👀 Below are all the links from the presentation👇You can find an overview of costs for domestic and international and night trains on our website. You can view the refund conditions for reservations here. Limited pass hol

How to book Seat Reservations Webinar Recording & PresentationWebinar

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4 months ago

Sarah WCommunity Manager

We are excited to announce that you can now book seat reservations for high-speed trains in Spain via our reservations service! After a lot of hard work, we are proud to bring you this big improvement. 👏🏻 You can now book AVE, Euromed, and Alvia trains through our reservations system and receive an e-ticket. We hope this makes travel planning easier and more convenient for you. Stay tuned because we will be continuing to add more trains to our reservations service soon. Happy travels!

Book seat reservations on select Spanish trains via our reservations system 🇪🇸Product Update

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1 month ago

Sarah WCommunity Manager

The best travel experiences happen when you venture off the beaten path. That's why we're excited to introduce our community-created map, where you can share your favourite local travel finds — such as restaurants, outdoor markets, and hiking trails — with fellow adventurers like yourself. Contributing to our map is easy and fun! Here's how you can submit your travel recommendations: Submit your Pins: Go to this form to submit your pins. Share the Details: For each pin you submit, share some essential details to help fellow travellers make the most of their visit. Include the name of the place, its address, a brief description highlighting its unique appeal, and any insider tips or recommendations you have. Choose Categories: Our map is organised into different categories to make it easier for users to discover recommendations that match their interests. Select the relevant category for your pin, such as "Food & Drink," "Outdoor Adventures,” or any other suitable category. Add Phot

Introducing our Community-Created Map

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29 days ago

NanjaRetired Community Manager

Start your Interrail trip well-prepared and find out if there are any travel disruptions in Europe. We do our best to keep track of any strikes, construction works or other issues related to the train network that might affect your trip.

Information board: Travel disruptions in EuropeUpdate

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Sarah WCommunity Manager

The French national railways has announced that rail traffic between Modane and St-Michel-Valloire will be disrupted for the coming weeks due to a landslide that was reported in the French Alps on 27th August. This would impact train journeys on the route between Paris – Turin – Milan. Read more about it on the SNCF website. If you were planning to travel on the impacted route, we recommend using an alternative route via Zurich. Please note that the route from Paris – Zurich – Milan is currently facing a delay due to the closure of the Gotthard Tunnel in Switzerland (check post below for more information). Please make sure to check the SBB timetable shortly before departure of your planned journeys for up-to-date information. Additionally, due to weather conditions, multiple railway lines in the Alps are currently disrupted in Austria, Switzerland, and Italy. Please check the ÖBB website for updated information to see if your planned journey will be impacted for travel in Austria. Ther

⚠️ Several railway lines disrupted in the AlpsTrain Disruptions

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10 months ago

Sarah WCommunity Manager

The Swiss National Railways has announced that a freight train derailment on 10th August in the Gotthard Base Tunnel located on the route between Zurich to Milan has caused severe track damage. SBB expects that the tunnel will only be available for passenger train travel from the beginning of 2024. As a result, direct international trains will now take the scenic route across the mountains instead of the tunnel, resulting in 1 hour longer travel times. For this reason, SBB recommends catching a 1-hour earlier train from Zurich so as to not miss any further connecting trains. The following routes are the direct international Eurocity routes:Eurocity Zurich – Lugano – Milan/Verona/Venice/Genova Eurocity Basel – Luzern – Lugano – MilanFor all other international and domestic connections, there are hourly direct trains from Zurich to Chiasso taking the scenic route instead of the tunnel. In Chiasso, one can change trains for destinations such as Lugano, Como, Milan, and Bologna. In additi

⚠️ Train derailment in Swiss Gotthard tunnel on route Zurich – MilanTrain disruptions

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10 months ago

MukhammadEurail Moderator

Storm Daniel caused devastating floods in parts of Greece, especially in the Thessaly region. The railway line between Athens-Larissa-Thessaloniki is severely damaged, and it will take a long time before trains can operate again. Roads will be repaired faster; however, no replacement buses are possible for the Athens-Larissa-Thessaloniki rail service. Train service on the Larissa-Thessaloniki part of the line may resume before full service (Athens-Thessaloniki) is reinstated. For the most up-to-date information, please check https://www.hellenictrain.gr/en/announcements and HELLENIC TRAIN ticketing for more details about journeys in Greece.

⚠️ Athens-Thessaloniki rail services in Greece will be unavailable for the foreseeable futureTrain disruptions

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10 months ago

NanjaRetired Community Manager

Welcome to our brand new community, and thanks for joining us. We’re excited to have the whole Eurail and Interrail community in one place for the first time! We hope you enjoy this all-new space for online conversation, but we also want to take a moment to remember where this all started, and what the Eurail and Interrail online communities have become.When we first launched the Official Traveller Facebook groups for Eurail and Interrail back in 2018, we wanted a place for travellers to connect, share tips and help one another. With instant success from the start, we’ve seen this community grow and prosper over the years and we couldn’t be happier. But it’s time for a change so that you can connect with each other in better and exciting ways, as well as bringing together European and non-European travellers for the first time. This new community platform has many of the features we were looking for, along with an updated look and feel. Some of the new features include direct messages

Welcome to our Eurail Community!News

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Sarah WCommunity Manager

We've got some great news for you: booking seat reservations in Norway just got a whole lot easier! Thanks to Entur's updated reservation system, Eurail/Interrail Pass holders can now book seat reservations online.🎉So if you're planning a trip to Norway and want to book your seat reservations, you're in luck! The process is now much simpler than before. Just follow the instructions provided here and you'll be good to go!

Pass holders can now book seat reservations in Norway online!Product Update

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Sarah WCommunity Manager

Imagine boarding in Brussels and waking up in Berlin with a whole day of exploration in front of you. From July 1st as a Pass holder you can include the latest night train on your Eurail/Interrail rail adventure by booking a seat reservation directly via the European Sleeper website. The train runs between Brussels and Berlin with 8 stops along the way including Antwerp, Rotterdam, Amsterdam, and Deventer. By including a journey with the European Sleeper in your itinerary, you can cover large distances, like Edinburgh to Berlin for example, and only use one of the travel days included in your Pass. Who is this new train on the tracks? European Sleeper is a new Dutch-Belgian rail cooperative organisation focusing on sleeper trains. At the end of May 2021, European Sleeper raised €500,000 in starting capital within three months by selling shares to over 350 small investors from various countries in Europe and beyond. In 2022, an amazing €2,000,000 in shares were sold. This has creat

Eurail welcomes the European Sleeper to our rail network 💤🚂

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Sarah WCommunity Manager

The French national railways has announced that rail traffic between Modane and St-Michel-Valloire will be disrupted for the time being due to a landslide that was reported in the French Alps on 27th August. This would impact train journeys on the route between Paris – Turin – Milan for the next several months. Read more about it on the SNCF website.From 10th January, TGV trains will operate between Paris to Milan with a replacement bus from St Jean de Maurienne to Oulx after which passengers can continue their journey to Milan by train. The travel schedule including the replacement bus service with a slightly longer travel time will be updated on the Eurail Timetable and can also be found on the SNCF timetable. Your reservations will be valid for the whole route, including the replacement bus service. For more information, see this SNCF document.If you're planning to travel on the impacted route before 10th January, we recommend using an alternative route via Zurich. Please note that

⚠️ Paris - Turin - Milan line closure due to landslideTrain disruptions

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7 months ago

NanjaRetired Community Manager

The first Interrail Passes were sold in March 1972 and ever since ‘Interrailing’ quickly became a synonym for a unique travel experience. An emblem for European unity, the Interrail Pass continues to serve as a bridge for cultural exchange, enabling travellers to get out of their comfort zone and explore the unknown. For our 50th anniversary, we'd like to invite you to share your Interrail story with us. Submit your memory on this link.

Repost: Inviting all Interrailers to reminisce and share your Interrail memories with us!50th anniverary

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NanjaRetired Community Manager

Hey Interrailers and Eurailers,We are aware of some issues with the Rail Planner app that have affected some of you in your travels. We are working hard to get to the bottom of them and we are sorry about any inconveniences they have caused. We have published important bug fixes in the latest version of the Rail Planner app, so please make sure you update to resolve these issues. You can follow the latest updates to the situation for Eurail here and for Interrail here.

Important update - new travel FAQs (incl. main technical issues)F.A.Q.

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3 years ago

MarionRetired Eurail Moderator

Hi all, As some of you may have noticed, there is an issue to book reservations for Italian trains. This is due to an unstable connection with our partner's Trenitalia booking system.Our team is currently working on it in close cooperation with Trenitalia to fix this issue.If you see it is loading and not showing any trains, we kindly ask you not to continue trying but to come back another time. In the case where you urgently need a reservation because you are traveling in the next days in Italy, please reach out to our customer service, they will be pleased to help you.We're sorry for any inconvenience caused. We will keep you updated.

Issue - Facing difficulties to make reservations in Italy

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Sarah WCommunity Manager

We are thrilled to announce that our 6-day Greek Islands Pass is now available on mobile! It’s the perfect ferry pass for experiencing the ultimate Greek Islands adventure. With this pass, you can embark on a 6-day dream voyage from Italy to the Greek Islands or spend 4 days island hopping across the Aegean Sea, offering you the flexibility you need. Ready to start planning your island hopping adventure? Read more about our Greek Island Passes, here. Which Greek Islands are on your travel wish list? Tell us in the comments!

Introducing our Mobile 6-day Greek Islands PassProduct Update

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5 months ago

NanjaRetired Community Manager

The perfect music for your journey, adapting to your surroundings in real-timeTo celebrate 50 years of Interrail and the spirit of travel and exploration we created SoundTracks! The perfect music to accompany you on your train journey. Adapting in real-time to your location, scenery, time of day and weather conditions. Curious to hear what your Interrail adventure will sound like? Tap here 🎵

Introducing SoundTracks

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NanjaRetired Community Manager

WOOHOO! 🌟 We're so excited to share the news that… The Eurail Community has reached 10,000 members! It's an incredible milestone in Eurail's journey, to have you (yes, all of you) as part of this amazing community of train travel enthusiasts of all ages and from every corner of the globe. The community platform is a place to share your questions and opinions on train travel. And we’re thrilled that it quickly became a place where you guys jump in and help each other out, and connect with like-minded people (this was all down to you). It has truly been a year of incredible itinerary ideas, Q&A’s, product feedback, tips and tricks, lifelong connections, user test sessions, and more.And therefore…💟 We want to give a massive shoutout to our incredible 10,000 members! A HUGE thank you for your passion, curiosity, and generosity to help make European train travel accessible to the many; this is what makes our online community truly special. None of it would have been possible without

Celebrating 10,000 members and countingNews

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