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Can’t produce ticket by manual added journey.


Hello, I filled out the form for a manuell journey. Dates and train numbers are checked at railway station at Porto. But if I want to produce a ticket it doesn’t work. I shall try it again or contact railwayplanner. So I tried it several times but no ticket will be produced. What can I do. Want to travel tomorrow! 
thanks for answering 

Yours Gerd 

Best answer by Gerd Köln

It means, that no ticket was produced. But I canceled the whole journey and planned it again. Same dates, same train etc.  Now the pass produce the ticket. Problem luckily solved. 

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  • Railmaster
  • 10657 replies
  • April 12, 2022

What do you mean by "It doesn't work”? Did you also add the train to My Pass?

If there's an error message, please post a screenshot of it. Otherwise, please post a screenshot of where you get stuck.


  • Author
  • Full steam ahead
  • 3 replies
  • Answer
  • April 12, 2022

It means, that no ticket was produced. But I canceled the whole journey and planned it again. Same dates, same train etc.  Now the pass produce the ticket. Problem luckily solved. 


Forum|alt.badge.img+9
  • Railmaster
  • 10657 replies
  • April 12, 2022
Gerd Köln wrote:

It means, that no ticket was produced. But I canceled the whole journey and planned it again. Same dates, same train etc.  Now the pass produce the ticket. Problem luckily solved. 

Thanks for letting us know your workaround.


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