I accidently bought an Interrail pass instead of a Eurorail pass. I am not a European citizen and therefore should have the Eurorail pass.
I did not notice and I already traveled 2/4 days in Europe using this pass. Now I am trying to travel and I see that the trips I planned are not possible because of an inbound/outbound rule. May I switch my pass to the correct pass for Eurorail for the remaining two days? I have used Eurorail before, and purchasing the Interrail was a genuine error. I should not be able to even purchase this pass as a US citizen. I used my US passport numbers when purchasing the pass.
I travel in 2 days and I contacted the chat using the support but only received automated response answers. What do I do? I need to be able to complete this route.