Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
- 5,116 Topics
- 19,528 Replies
Hola, mi duda es a la hora de coger trenes sin reserva. Cuando tienes que apuntar la fecha y hora de los trenes en el pase impreso, al lado pone: « From: To: »Mi duda es si por ejemplo tomo un tren de Milan a Pisa, debo poner simplemente el nombre de la ciudad o el del tren. Por ejemplo: Milano Rogoredo o poner simplemente Milano Mi otra duda es si hago ese trayecto, tengo que hacer dos trasbordos, ¿debo apuntarlos? Es de ir así:Milano Rogoredo - Sestri LevanteSestri Levante - La Spezia CentraleLa Spezia Centrale - Pisa S. RossoreO simplemente poner:Milan - Pisa
Hi everyone! I have a very URGENT question that needs to be answered ASAP, please . I changed my travel plans from today to Sunday. I changed my seats, but I forgot to change my outbound day, which is today... I would still like to travel this Sunday, and I am ok with four travelling days instead of five. But I understood that you can only leave your country once. Does anyone know what I can do now?I already tried the customer service through the chat and twitter, but no answers… and I am pretty desperate as it this question is about today...
Hi there, on the last day of my trip my pass suddenly disconnected from saved trip and I had to re- add the pass but I lost all the data (journeys etc) that were connected to that pass. Can you advise how I can recover this / reconnect the pass to saved trip/ consolidate the two trips on to the one pass ? I currently have two trips- one has most of the journeys but isn’t connected to the pass , and one is the new trip I had to create to get home!Many thanksFrancesca
I’ve added my mobile pass to a device I can not carry with me on my journey. Now I’m having trouble adding the mobile pass to my smart phone. Is there any possibility of adding or moreover deleting the pass from one advice and transfer it to another?
Having seen a spate of issues on country of residence I suggest the application form is modified slightly:By default your country of residence should be the country in the address you register on your application.The form could then prompt with a message“The country of the address you have registered will be used as your country of residence. You are only allowed to use your pass in this country on any 2 travel days during your pass validity. after activating. to aid outbound and inbound journeys.”Optional - (You may need to provide further evidence of residency during travel if your Passport/ID is from a different country. This can be any document with your name and address in your country of residence from a bank or government agency.)Do you agree to this Y/N .If No we will use the country of issue of your passport.”That would solve many issues we constantly read about including removing many of the issues people have with the confusion between country of citizenship and country of
I just found out that I purchased a 15 day pass for 15 days. We thought it was 15 days in 30 days. yikes.I see I can buy a new pass and then refund the original one. I am worried about my reservations I bought for 4 of us for multiple travelers. Will my reservations transfer over also? We are leaving for Europe in 2 days. Thank you!
Hi there,I have a mobile pass, I was trying to get some discount code in the “benefits” section, but when I enter my code it says it is invalid. I tried with differnt services and it is alway like that, is it because the pass is mobile and not a paper one?Did anyone have the same problem? Thank you all!
So I'm trying to book an outbound trip back to my home country, but whatever I do it won't let me do it. Also noticed that the travel day is being used as an in/out bound journey which should not be the case since it’s a outbound journey... Also the app is so backwards, sometimes it tells me to do actions on the website… For what do you have an app for then?
Hi, I’m planning on interrailing in October, and I have a friend that is going to visit me in Zagreb. He spoke to me about visiting Ljubljana, and I was wondering if he would be able to buy an individual ticket for that one journey, from Ljublana to Zagreb, without buying a full pass and just buying one individual ticket?Thanks in advance for any help
Hi, I am thinking on combining, for the same period of time, a 4-day Global Pass with a One Country Pass. For what I want it is the cheapest option, but I wonder if it’s possible to do that.For instance, I would use 2 days from Global Pass for getting to destination X, then use the One Country Pass in X for a few days, and then use the remaining 2 days from GP. Thank you in advance, Paula
I needed to change the reservation of a 4bed couchette from Bologna-Palermo to Bologna-Siracusa but couldn’t find an option to cancel or rebook my reservation without costs. (First I wanted to book a 2nd class single bed but couldn’t find a possibility either) My local train company’s office wasn’t able to solve the problem, too.Is there still a chance to get the reservation, that is not needed refunded.?Alois
Good afternoon, Silly question perhaps but I am looking for confirmation or information on:I bought a global pass for 2 persons (me and my wife). I have activated the pass. (so far so good!) When I check the mobile pass information (My Pass) I cannot find any information on my wife’s name, just my name, pass reference and pass type. nor in the details. Is that ok or do I have to add additional information. How?
Dear. I bought 3 months, 1 class. Wondering: When does it start. First day of activating on app or first day of Travel?i am New never had app.Can i activat it in app now and Travel in 6 months or i have to active it in app and start to Travel because activating in app means 3 months starts now? Thanks.
Hi all,I’m a German student residing in the UK on a tier 4 student visa. Over Christmas, I want to travel to Germany (and some other countries) using an Interrail Global Pass. When booking the ticket, the form asked for my country of residence. My residence country is the UK, yet, I read in the T&C that I would need to prove my residence at some point. As an EU citizen, I only have digital proof, an e-visa, to prove my residence in the UK. I also have an official document from the German authorities confirming my de-registration from my old residence and indicating my new residence in the UK. However, I don’t have physical proof from the UK authorities of my residence. In related threads, people suggested setting the country of residence to the country of citizenship (in my case Germany) instead. However, I want the one outbound and one inbound journey to apply to my actual country of residence, i.e., the UK.Has anyone dealt with a similar issue and found a solution? Thanks!
Hola. Tengo una duda. El pase de un solo país da derecho a viajar dentro de ese país, por ejemplo Noruega, pero… ¿el viaje de ida desde España a Noruega, y el viaje de vuelta desde Noruega a España, están incluidos? En la web no lo especifica.
Hi everybody, I have made seat reservations mid august for my train ride 25th of September. I have paid but i can not find the seat reservations online and i haven't received a paper ticket at my home as well. Can anyone help me out what to do since I can not contact interrail self. Thanks for your help. Kind regards, Stephan
Traveling to a destination that is not served by a nighttrain - does it count as 1 or 2 travel days?
I would like to travel from the Netherlands to Bologna. There are many possible routes. But if I for example travel from the Netherlands to Basel using a nighttrain and then take the train from Basel to Bologna with a transfer in Milano. Does this count as 1 day? Or 2 days? I guess that if stopped my journey in Milano it would count as 1 day, but if I then take a train from Milano to Bologna, it could count as 2 days (although it is within 24 hours). Can anybody help me? Many thanks in advance.
Hello,I would like to travel between Lyon (France) and Bodo (Norway) with a 4 days pass for 1 month (185€).The trip we were thinking is the following: - Lyon - Copenhagen : 21h30 of trip, leaving one day and arriving the next (2 days of pass taken into account or only 1 ? because the journey is less than 24h)- Copenhagen - Oslo : 8h30 of trip, on one day (1 day pass)- Oslo - Bodo : 19h of trip, leaving one day and arriving the next (2 days of pass taken into account or only 1 ? because the journey is less than 24h). Also, the first and second train leave both on the same date (but the second arrive the next day in the end).So the question is: does the 4 day pass over a month work?Thanks for your help !
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.