Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
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Pass disconnected from trip
Hi there, on the last day of my trip my pass suddenly disconnected from saved trip and I had to re- add the pass but I lost all the data (journeys etc) that were connected to that pass. Can you advise how I can recover this / reconnect the pass to saved trip/ consolidate the two trips on to the one pass ? I currently have two trips- one has most of the journeys but isn’t connected to the pass , and one is the new trip I had to create to get home!Many thanksFrancesca
keine Reservierung innerhalb der Gültigkeit
Ich habe einenArt des PassesInterrail Global PassPass number XxxxxxGültigkeitsdauer15 Tage innerhalb 2 MonatePass-Klasse1. KlasseStartdatum 8. Juni 2023Enddatum 7. August 2023Trotzdem bekomme ich die Antwort auf eine Reservierungsanfrage für den 09.06.2023 auf https://www.interrail.eu/de/book-reservations?ol=PERPIGNAN+%28FRANCE%29&ov=008778400&dl=CHAMONIX+MONT+BLANC+%28FRANCE%29&dv=008774678&vl=&vv=&t=1686304800000&ar=false&rt=available%2C&tt=&mc=&mct=0Your Pass isn't valid on this dateDanach sind Reservierungen erst ab 11.06. möglich (ein älteres Startdatum)So nützt mir das ganze Ticket nichts. Auf die Chatbot-tickets habe ich innerhalb von 30 Minuten keine Bestätigungsmail erhalten.GrußThomasBorn to run
Hallo ich habe in meinem eurail Tiket leider das falsche Heimatland ausgewählt, was mich aktuell vor Probleme stellt. Morgen setze ich meine Fahrt fort und ich habe gesehen dass ich leider keine Fahrt mehr freihabe da ich für meinen Trip mein Zielland als Heimatland angegeben habe. Wisst ihr wie man das ändern kann?
Train journey not showing on my S10 android
I have a eurail pass. It is not activated as I am not travelling for several months yet. I have purchased a reservation on my laptop a eurostar ticket. The booked train journey shows up on my laptop when I go into my eurail site, but it doesn’t show up on my S10 android Eurail app. What do I do to have this on my mobile phone, as this is what I will be showing the inspector
From Patras to Athen
Hello We want to travel from Greece to Italy this summer. And for this we’ll buy the 6 days pass. But to us it is not completly clear how we can travel from Patras to Athen. We know that there should be trains or busses and this tranfer is inclused in the pass. But how does this work? Where can we see where and when these buses and trains depart? Do we have to make any seat reservations? Is the pass (what has been filled out for the ferry) enough to board the train / bus or are additional forms needed? And for travelling back from Greece to Italy, does it work the same way?And another question: would it be cheaper if we just bought the global pass and would buy the ferries to the islands and to greece seperately? Thank you for your answersKind regards
Traveling to a destination that is not served by a nighttrain - does it count as 1 or 2 travel days?
I would like to travel from the Netherlands to Bologna. There are many possible routes. But if I for example travel from the Netherlands to Basel using a nighttrain and then take the train from Basel to Bologna with a transfer in Milano. Does this count as 1 day? Or 2 days? I guess that if stopped my journey in Milano it would count as 1 day, but if I then take a train from Milano to Bologna, it could count as 2 days (although it is within 24 hours). Can anybody help me? Many thanks in advance.
Wrong travel day
Hello everyone, my name is Chiara and today I‘ve accidentally chosen yesterday as my travelday but i wasn‘t traveling! Today i’m traveling from Tours to Barcelona. Now there is only two traveldays left. Please help me to fix this.Pass reference: VTMPTCID number: C2F3W3GX8I would be so thankful if you can help me!Kind regards,Chiara
How to get the QR/barcode ?
Hi, I’m new to Interrail. My trip starts 9 June. Presently on My Trip there is no Show Ticket. I guess you can only get the barcode /QR on the Travel Day? On My Trip it says Now travelling ?? On My Pass it says Ready for travel. Help, advice would be much appreciated. Thanks.
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