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12175 Topics
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Samyuktha ChandrasekarRight on track
asked in Train connections & reservations
Can't access the self-service reservation tool

Hello! I am getting ready for a 2 month Eurail trip and I cannot seem to book my reservations for my first country, Norway. This could all be my own error but I would really appreciate any guidance someone may have!I have a first class 2 month mobile global pass and my journeys for Norway show up in the Rail Planner as reservations required. Every time I open the “Book reservations” page on the Eurail site after logging in though, I do not see any timetable for me to book.I added the 3 journeys I need for Norway onto my trip in the Rail Planner app and connected my pass (didn’t activate yet) and I still cannot see anything once I follow the steps in-app to get to the reservation self-service. Even when I log into my account on the site and go to “My trips and travelers”, the site shows me a blank page which I assume means that they have not even recognized that I created a trip on the app and connected my pass. I have been getting really confused and would appreciate any sort of help,

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2 years ago
Alexa Cox
Alexa CoxRail rookie
asked in Eurail & Interrail Passes
Invalid Passholder Number

Hello, We have two mobile passes which do not have a pass holder numbers, but this is required for the Eurostar booking. Please can you help?Alexa

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Alexa Cox
2 years ago
Neele Noort
Neele NoortNew aboard
asked in Eurail & Interrail Passes
Looking for contact info in relation to DiscoverEU

Hello! My friends and I have been chosen to recieve a DiscoverEU pass to travel Europe with. However, something went wrong with the application of one of our friends, so now we have three passes and four people who want to travel. We have been trying to get in contact with someone who could help us with our situation, but we have discovered that they just don't reply or they are bots who can't help us. Do you have any contact info (emails, facebook pages, phone numbers) that could maybe further our situation? Thanks in advance!

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Railmaster
2 years ago
seewulf
Railmaster
seewulfRailmaster
posted in Eurail & Interrail Passes
Happy 50th Birthday !!!!!

Interrail becomes 50 today :) iam looking forward for atleast the next 50years :)  Interrail was once founded to celebrate 50years of UIC (International Union of Railways) 

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Railly clever
2 years ago
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Molinajoshua2Rail rookie
asked in Train connections & reservations
Printed tickets

Hello all, I am planning a reservation in which requires a printed ticket. I live in the US so don’t have the option to get it delivered directly to me. What are your recommendations in obtaining the ticket? I read that some got it delivered to them in Europe at the hotel/hostel they are staying at days before their trip as they were already in Europe (this is possible for me as I will be in Europe prior to the departure date). Should I just do this? Or is there a better option?

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2 years ago
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ManeeshNew aboard
asked in Eurail & Interrail Passes
Can Eurail Pass be converted to Interrail pass?

Hi All,Please help me, its very urgent.I am a citizen of India(Indian Passport) and currently working in Germany for a German Company.Yesterday I booked a Eurail Global Pass “10 days within 2 months”.Is Eurail Global Pass valid for me, can I travel with this pass?Or have I made a mistake, is the Interrail Global Pass valid for me?I am confused , please help me.If I have made a mistake then can Eurail Global Pass be converted to Interrail Global Pass?Please reply. 

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2 months ago
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Sara LangerNew aboard
posted in Eurail & Interrail Passes
Combining Eurail travel with airplane travel?

I am interested in the 4 travel days/month eurail pass.  I would like to use 2 travel days in Italy, then take a flight to Spain, and the use my last two days of the eurrail pass.  Can someone please tell me if it is possible to use a Eurail pass in this way?  Thank you

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Angelo
Railmaster
2 years ago
Briker Pirmin
Briker PirminNew aboard
posted in Travelling by train
Corona quarantänerefues

Hallo zusammen Heute wollten ich und mein Bruder in die Ferien mit eurail.Der Pass wurde aufs heutige Datum aktiviert.Nun wurden wir beide 30min vor Abfahrt auf das Coronavirus positiv getestet und müssen nun 5 Tage Zuhause in Quarantäne.Da der Pass aktiviert wurde und wir sonst keine Ferien mehrmachen können,Lautet unsere Frage, ob der Pass vollumfänglich zurückerstattet wird oder ob überhaupt etwas zurückerstattet wird? Gruss Pirmin B.

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Railmaster
2 years ago
Nimit Navanimitkul
Nimit NavanimitkulRail rookie
asked in Eurail & Interrail Passes
Eurail global pass, mobile version to travel in France Switzerland Netherlands

I would like to purchase 7 days eurail global pass to travel in France, Netherland and Switzerland.I prefer to purchase mobile pass version instead of traditional paper, questionsUnderstand that, Mobile pass is applicable only in France, how do i get train ticket/ book seat for train in Netherland and Switzerland? or I contact counter service at each train station to book seat In France, if i reserve seat in Mobile app, how do I deposit money in or how to pay the reservation fee?Thank you Nimit

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Nimit Navanimitkul
2 years ago
Tania Corbin
Tania CorbinNew aboard
asked in Train connections & reservations
On DB when you reserve a ticket, how do they know that you have a eurail pass?

On DB when you reserve a ticket, how do they know that you have a eurail pass?I want to reserve Zurich to Munich but it’s very expensive 

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Full steam ahead
2 years ago
Tania Corbin
Tania CorbinNew aboard
asked in Train connections & reservations
Interlaken to Zurich; how to reserve a seat

How to reserve a sit with eurail if they transfer me to another company 

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Keeps calm and carries on
2 years ago
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PetiNew aboard
asked in Eurail & Interrail Passes
How can I buy Interrail ticket only for my children?

How can I buy Interrail ticketfor my children? I already have one, and the system doesn't allow me to buy ONLY for kids. Is there any way? 

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Railmaster
2 years ago
Peggy
PeggyRight on track
asked in Eurail & Interrail Passes
Les voyages outbound et inbound

Bonjour,Je souhaite voyager  en Italie en Aout prochain, je pars de la gare du Mans(72000)et je reviens sur cette meme gare:Le Mans/Milan outbound (2 nuits à Milan)Milan/Venise (2 nuits à Venise)Venise/Rome (4 nuits à Rome)Rome/lecce  ( 4 nuits dans les pouilles loc de voiture/vespa)Lecce/Naples (3 nuits à Naples)Naples/Milan (1 nuit avant le départ le lendemain)Milan/ Le MansMes voyages out et in sont-ils a comptabilisés dans les journées de voyage? je pensais prendre un pass 5 Italie mais maintenant, j’ai un doute, je crains de ne me retrouver ensuite qu'avec 3 jours de trajets au sein du pays…Merci de votre retour

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Peggy
2 years ago
Gracey Earls
Gracey EarlsNew aboard
asked in Eurail & Interrail Passes
UK Tier 5 mobility visa; will I be able to buy interrail?

I will be moving the the UK on a tier 5 mobility visa - will I be able to buy interrail as my partner is a UK citizen and we will obviously want to book together. Or would I have to get a eurorail ticket ?  

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Railmaster
2 years ago
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scottRail rookie
posted in Train connections & reservations
Reserving on Italian Night trains

Hi allMe and my partner have second class 1 month  mobile passes. We understand there is a reservation fee on many trains. We also understand there can be a supplement on night trains if we want a couchette, or even a compartment for just the 2 of us. So...trying to book TORINO PORTA NUOVA (Italy) 09:55 PM INI 799 INTERCITYNOTTE to Napoli for 28th March , I come up with a $16AUD booking fee for a seat (ok sure, but I want a bed so I'll pay extra)...or $310.40 for 'couchetta c4 comfort per 1 passegero - compartimento intero'. Those are my only 2 options Even if​ that option means 1x 4 couchette compartment all to myself AND another 1x 4 couchette compartment all for my partner thena) WHY? Why is that the only choice we get? Seems like we get to have 2 seats between us for $16 or a total of 8 individual couchettes for $310???b) Why so expensive when I can book the same train on trenitalia  WITHOUT A PASS but with beds for roughly $190?I have read about some rules which mean people have t

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Full steam ahead
2 years ago
Ana Talavera
Ana TalaveraRight on track
asked in Train connections & reservations
Book Reservation Unavailable [London > York]

Does anyone know where to book the reservation from London to York [print attached]This message appeared when I was trying to find a reservation and I didn't find any option.  

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Full steam ahead
2 years ago
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MimimimosaNew aboard
asked in Eurail & Interrail Passes
Exchange passes

Hi,does anybody know if I can change my mobile pass for poland to an mobile pass for benelux? If yes, how does it work?

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Full steam ahead
2 years ago
Auke Boersma
Auke BoersmaNew aboard
asked in Train connections & reservations
No trains from Budapest to Belgrade/Thessaloniki?

Good afternoon! Me and my friends are planning a trip from Amsterdam to Thessaloniki for the coming April. We wanted to travel via Munich, Budapest and Belgrade. Up until Budapest, we can plan our trip via this website. However, when we want to check for trains from Budapest to either Belgrade or Thessaloniki, nothing comes up on the travel planner.Neither do I see Serbia in the list of exceptions on the website.I was therefore wondering whether there is any reason why we cannot find trains (in April) from Budapest to either Belgrade or Thessaloniki.Thank you in advance.

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Full steam ahead
2 years ago
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balazsd
asked in Eurail & Interrail Passes
Interrail - Company Invoice for Pass Purchase?

My company (an education LLC) is planning to purchase "7 days within 1 month" Interrail passes for our students; however, I see no option to request a company invoice during checkout. Could you please let me know how I can input information to receive a company invoice for our purchase? Thank you for your help. Balázs

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Railmaster
2 years ago
Susanne Mayer
Susanne MayerNew aboard
asked in Eurail & Interrail Passes
Can part of the ticket be connected to another person?

Hello! My daughter is going to join Interrail first class this summer. She got two tickets to her 18th birthday but now we have a problem. Her friend who will be with her only has time for three weeks - so is it possible to change the ticket to another person for one week . so my daughter has the possibility to join four weeks? Thanks in advance

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Railmaster
2 years ago
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STuetingRight on track
posted in Train connections & reservations
Train Paris, France to Krakow, Poland

Train - Paris to Krakow.  We need to find a higher speed train to get from Paris to Krakow in 2 days.  Traveling in July.  Need a little help!  We are from the USA.

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2 years ago
Iialago
IialagoRail rookie
asked in Eurail & Interrail Passes
Eurail Pass and Planner (Logistics)

Hello All!I plan on purchasing the Global pass but my trip does not start till May. I plan on going to quite a few countries. Is it possible to plan journeys, routes, itinerary within the app without having to book any actual reservations yet? I am trying to find the best route to a country and wanted to plan my days accordingly as advanced as possible. Also am I able to plan for the journeys or routes without actually activating it yet till I get to Europe? My main concern really is being able to build an itinerary with the train routes with the app without activating it yet till the first day of the trip. Any logistics or tips would be very helpful for insight! Thank you so much in advance :)

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Iialago
2 years ago
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carochNew aboard
posted in Eurail & Interrail Passes
Visitar espana

Hola!!estoy planeando viajar a Espana en marzo con mi familia (5). Vamos 2 semanas y quisiera visitar Cordoba, Sevilla, Granada, Valencia y Barcelona.  Me conviene comprar un Eurail pass? o comprar tickets de tren directamente de la pagina de trenes? nunca antes he usado Eurail, y no se cuan facil o conveniente es.sus recomendaciones son muy bienvenidasgracias 

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Full steam ahead
2 years ago
elliejanel
Full steam ahead
elliejanelFull steam ahead
asked in Train connections & reservations
What counts as 1 travel day

I’m thinking of getting the 10 days in 2 months pass so would the route Berlin- Brussels- paris- Zurich- bled- Zagreb- Budapest- Bratislava- Vienna- krakow- Prague be within the 10 travel day allowance? Or do train connections in one journey take up your travel day? For example, Budapest-Bratislava with 3 change overs, do the change overs come in with the 1 travel day or do they count as separate journeys? 

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Quentin Vuviet
2 years ago
Rosemary Tate
Rosemary TateRail rookie
posted in Train connections & reservations
Impossible to login to website

Hi, there seems to be a problem with the website.  I can only login if I use google.  I first logged in using a password but it will no longer let me.My friend has the same problem. She managed to log in once and book one reservation, but now she can no longer do so. She asks for a password reset just in case, but this was never sent. She doesn't have a google account so can’t log in that way.Can anyone help - is this a temporary problem with the website, or can you only login with google or facebook?If so she is completely stuck! 

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2 years ago
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