Train connections & reservations

Your go-to platform for discussing everything related to reservations

  • 5,490 Topics
  • 23,828 Replies

5490 Topics

N
nikkibRight on track
asked in Train connections & reservations

Don't get a response from customer service

March 16th I have booked reservations for a train on May 5th that had to be sent physically to me in the UK. The next day I have received a track and trace code. On the track and trace page however it doesn’t show any progress. I have replied to the first email on April 9th, and received an automated response that it was very busy and they needed more time on April 13th. Since then I haven’t received any email, so I have sent them a DM on Twitter on April 20th, a couple of hours later I got a response that they would check and follow up. I have reminded them yesterday morning, and today, but haven’t got any response since. I don’t see any phone number on the website and don’t know how to reach them. Does anyone have a phone number or a place I could go in London or Amsterdam?

10
A
1 year ago
Courtney Mulcahy
Courtney MulcahyNew aboard
asked in Train connections & reservations

prague to krakow

Hi, I’ve bought the 7 day pass in one month 1st class and have been looking to book my reservations. So far I will only need to pay for Paris to Munich. I will not be prebooking the seats that already say your ready to board, prebook seat is not required only if you want to. I cannot find a seat for Prague to Krakow- and krakow to Berlin. It is saying from 0€ but seat reservations required. I am not travelling till the end of July - 12 weeks away but would like to be organised and have them all booked. Do you know if the seats are just all booked and you cannot book them or are they not released yet?  thank you

3
R
Railmaster
2 years ago
P
parth.mRight on track
asked in Train connections & reservations

Need pass cover number

I am trying to book a reservation for a journey from Paris, France to Nice Ville, France, however, due to a technical glitch on the website it won't let me reserve a seat. The reservations are for sure available when I'm not logged into my account. I need a pass cover number but I have a mobile pass, can someone please help me get a pass cover number from my online pass?

7
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1 year ago
David G.
Full steam ahead
David G.Full steam ahead
asked in Train connections & reservations

Night Train Rule

Hello!I'm starting my Interrail-adventure next week and my first train will be from St. Pölten to Zürich. I want to catch the train as early as possible, because I plan on travelling from Zurich to Milan on the same day, so I only use one travel-day. My question is the following: the train departs on the 3rd of May at 20:40 from Budapest and arrives in St. Pölten at 23:59 (still May 3rd) with the departure at 00:01 on the 4th of May.Will this cost me one or two travel days, as I'll be boarding the train right on the edge of those two days.Which time counts? The departure time or the time of arrival? Thank you in advance,David

3
Angelo
Railmaster
2 years ago
N
Keeps calm and carries on
Nathanlv105Keeps calm and carries on
asked in Train connections & reservations

Missed trip that was already added to the pass. Can I use the same QR code to get on the next train?

Hi Eurail CommunityIf for example I missed the trip that I added to my Global Pass, noting that this said added trips to my Global Pass has already a ticket, can I use this same ticket on the next train without having to browse for next train time schedule, saving next train tome schedule to my journey and the adding this to my Global pass to obtain a new ticket? what will happen to the first ticket that I missed — is this forfeited?thanks  

2
N
Keeps calm and carries on
2 years ago
N
NancyfreemanNew aboard
asked in Train connections & reservations

impossible seat reservations??!

I’ve been trying to book seat reservations from London to paris, paris to nice, nice to Bordeaux and Bordeaux back to London and it says every possible train is booked up for any of those routes on the days I want or around those dates, I’ve tried interrail.eu and I’ve tried the Belgium railways website and I’ve emailed and I’ve rang up and they just said book on the day when you get to the station and put the phone down?? This seems so risky!!  I’m going in just over a month and I’m completely stuck. Ive also Been onto the Eurostar website to try and book the London to paris route but I can’t seem to attach my interrail pass so I don’t pay full price?? I’ve Nearly given up with the whole thing tbh -someone Help please!!

2
R
Railmaster
2 years ago
Neo Tsai
Neo TsaiRail rookie
asked in Train connections & reservations

Looking for pass cover number for my digital pass

hi @Nanja , @Leo I was wondering if you guys can help me to get the pass cover numbers to book a reservation for a train from Paris to London on May 17th on the B-europe website as I have tried booking on euril.com but none were available to book. I have submitted a ticket to ask for pass cover number already from reading other posts but it has been couple of days with no news. 

3
A
1 year ago
S
SV198Rail rookie
asked in Train connections & reservations

Cannot Reserve Seats from Amsterdam to Berlin with Global/Interrail Pass

We have global pass and cannot seem to reserve any trains from Amsterdam to Berlin - always shows the error one leg is not available whether its a connection or the direct train, it can’t be reserved. It takes me all the way to payment and then suddenly the error appears. We have mobile passes, I tried booking on b-europe and it says we need some pass cover number which is only a paper ticket.Same issue when trying to book from Prague to Salzburg, one leg cannot be booked, other can. Tried to go on m.cd’s website and it says “The booking period for this reservation has not yet begun or has already expired.”Can someone please help? Its so difficult to make multiple reservation with constant error messages.

4
M
Full steam ahead
2 years ago
J
JsmijnnRail rookie
asked in Train connections & reservations

To buy or not to buy pass?

Hi there, I am doing a little research on whether I want to buy a Global pass with Interrail and I need some help from experienced travellers here. My travel plans are basically flexible travel whenever I want to go somewhere I hop on the train. I want to go towards the south of France and Spain first, probably going into Portugal at some stage, move back up through Switzerland and Italy, Germany etc.  Now, I am looking at a slow travel plan, so go from Amsterdam to Paris, from Paris to Lyon etc etc. BUT, If I look up the train from Amsterdam to Paris on this website I get: We can't find any trains that match your search. Please change your search and try again.If I look it up on any other booking website such as Omio, there definitely is a train available..?  Then I look in the Interrail App if I can find trains (mind you, I do not have a pass added yet) and they state that there are trains but the seat reservation is FROM €35!? Per person? that seems insanely pricey after spending 73

4
M
Full steam ahead
2 years ago
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Anke HanxledenRail rookie
asked in Train connections & reservations

Reservierung

Ich brauche eine Pass Covernummer um eine Sitzplatzreservierung bei b- Europe zu machen

6
R
Railmaster
2 years ago
S
SaraladrilloRight on track
asked in Train connections & reservations

Does the global pass cover buses?

Hello. If we are trying to get from Greece to Albania, does the global pass cover the bus expenses? Thank you so much :)

1
M
Railmaster
2 years ago
S
SaraladrilloRight on track
asked in Train connections & reservations

Is there a way to get to Budapest from Athens without passing Belgrade and Bucarest?

Hello. This year my friends and I purchased the interrail global pass. We are trying to get to Budapest from Athens, but because the railways modernization of Serbia and problems with the scheduel in Bucarest, we are trying to find a route that avoids those places. Is there any way this is possible? Thank you so much :)

11
dmarinov
1 year ago
Joanna Weaver
Joanna WeaverRight on track
asked in Train connections & reservations

ticket with no seat assignment

I just scheduled our very first train ticket from Switzerland to Germany with our 1st class pass and there are no specific seat assignments. Do we just look for first class and take a seat? How do you know if that seat does not belong to someone. Just little nervous and traveling in little more then 2 weeks. So exiting!!! Thank you in advance

15
Joanna Weaver
2 years ago
S
SeyagerRail rookie
asked in Train connections & reservations

Reserve in Eurostar

Hello.How can I reserve a seat in Eurostar with the Eurail Pass discount? I know that it can be done in Eurail website and b-europe, but for some reason the are no trains for May 30th in any of these sites. Why there are trains all May but just that day the tickets are sold out? Eurostar have trains for that day but I don’t know where to use the code.Thanks for your time.

1
R
Railmaster
2 years ago
Sarah B
Sarah BNew aboard
asked in Train connections & reservations

do all journeys on your pass have to be connected?

Hi all; I just wanted to check whether there is any issue with having unconnected journeys on your pass e.g train from Nice to Genoa, and then next journey Milan to Venice? Between Genoa and Milan we might get a different form of transport to save travel days. Will that be an issue? also does it matter if you have whole country gaps? E.g. travel days get you to Greece then your next train is in Spain (after flying)?

1
mishy
Keeps calm and carries on
2 years ago
Anna Stanton Solabre
Anna Stanton SolabreRail rookie
asked in Train connections & reservations

Getting to Belgrade (or anywhere in Serbia) - mission impossible?

Hi! So, I was planning on traveling through the Balkans in June, starting off in Romania (fairly easy to access country) and was wishing to go from there to Belgrade (Serbia) and then Sarajevo (Bosnia) before maybe going into Croatia. Turns out though, that getting from anywhere in Romania to Belgrade is impossible - the Interrail timetables doesn't even recognize Belgrade as a location,which is odd.Looking into other Serbian cities, although they ARE listed, this image comes up with every single city connection. On the other hand, in the section about Serbia (https://www.eurail.com/en/get-inspired/top-destinations/serbia-train) on the interrail webpage it talks about several connections from places like Zurich or Bucharest. So, what is the deal? I hear it's impossible to cross over from Romania directly right now, but even if I get a bus to cross the border, how come serbian trains aren't even showing up?Sorry, I know the questions is kinda specific. Any sort of help is welcome. :)

5
K
7 months ago
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AndyfromDublinNew aboard
asked in Train connections & reservations

What is alternative for seat reservation if we don't get any seat reservation for require train?

What is alternative for seat reservation if we don't got any seat reservation for require train? (Eurail)Journey 1: Brussels-midi to Paris (Around 6pm in Mid May)Journey 2 : Paris to Lucerne (Around 8-9am in Mid May)Traveling with Kids.

2
C
1 year ago
Konrad Rychter
Konrad RychterNew aboard
asked in Train connections & reservations

Interrailing in Serbia

Hi!I plan to go on an interrail trip to the Balkans in September. I would like to visit Belgrade - is there any chance to get there by train from Budapest? And does the train from Belgrade to Sofia run? (sofia is my next direction). Thank you in advance for your answer. 

1
R
Railmaster
2 years ago
Aisling Irwin
Full steam ahead
Aisling IrwinFull steam ahead
asked in Train connections & reservations

Seat Reservation : Barcelona Sants - Madrid Atocha Cercanias

Hello, I need to book 2 adult tickets for seat reservations from Barcelona Santa - Madrid Atocha Cercanias for the 28th April. It says on the interrail app that it’s book in the station only. Is there any possibility that it can be booked online with any other site? 

1
R
Railmaster
2 years ago
Emily Pamela J
Emily Pamela JNew aboard
asked in Train connections & reservations

Booking train reservations for France, all full?

Is it still to early? (Going 30th May...)I have planned all the trips, paid for the interrail pass and used the my rail planner to plan which trains to book. It passed me onto a different website to book and says for any and all trains for where we are going, no matter the time or day cant be booked. I am getting worried as its getting closer and has been saying this for a while now. This is the message for every single train and there are no trains when I have searched no reservations needed.‘Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board.’

1
R
Railmaster
2 years ago
ddweerasiri
ddweerasiriRail rookie
asked in Train connections & reservations

HOw to get the updated seat reservation when the rail company notified the the train ride was modified?

Hi,Few weeks back I reserved seats for a train from Paris to Geneva via eurail. The rail company is SNCF. The train ride is starting from 2:16PM and finishing at 5:29PM.Then after few days, I received an email response from SNCF that they they had to modify the trip. The modified train ride is starting from 2:16PM and finishing at 5:46PM. The train number has not changed.So it is only a change of the arrival time of the same train. The email sent by SNCF includes “please make sure to refresh it in your app or re-print it.”. From eurail account, I still see the old seat reservation. Can someone help me if I keep using my existing seat reservation OR how can I generate the new seat reservation? 

8
N
1 year ago
S
SaraladrilloRight on track
asked in Train connections & reservations

Train between Budapest and Belgrade

Hello. We have a global pass and we are trying to travel from Budapest to Belgrade in order to get to Athens. However, we cant find in the app a train from budapest to belgrade. What can be happening? Does the global pass cover this area?  Thanks for your help and pardon me for my english (not native tongue, we are from Spain) 

3
M
Full steam ahead
2 years ago
S
SeyagerRail rookie
asked in Train connections & reservations

COVID restrictions in Trains

Hello.I’m traveling through Europe and Italy is one of my destinations. I’m vaccinated but the one that I have is not official in EU. Also is impossible to get the Green Pass here in my country. I have an international vaccine card, but I don’t know if it will allow me to enter every train. Is something related to COVID needed in order to enter the trains or I just have to show my Eurail Pass?thanks for your time.

4
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Railly clever
2 years ago
S
SeyagerRail rookie
asked in Train connections & reservations

Seat reservation in Trenitalia

Hello.I’m trying to reserve a seat on Trenitalia but I don’t know where to enter a code or something to apply the discount for having the global Pass. In another post I read that Trenitalia don´t make reservations anymore, but where to do it so, I don’t want to book it in the eurail website for the extra fee.Thanks for your time.

15
S
Engin-ius
1 year ago
N
nathonsmith19New aboard
asked in Train connections & reservations

How can you pick a specific seat on an EUrail reservation?

I am trying to go from Amsterdam to Berlin and do it overnight w a friend, we are going to travel to Frankfurt first. When booking a seat reservation can you not pick your seat on EUrail website? If not, how do you go about picking your seat together on trains that require a reservation?I have the mobile global flexi pass if that helps. 

2
M
Full steam ahead
2 years ago
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