Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
- 5,303 Topics
- 20,378 Replies
Hello all, I am looking to purchase an eurail pass for my trip in December, however when I am trying to create the journey so I can connect it once I’ve bought the pass, it keeps coming up saying Not In Pass Network. Does this mean I can’t use the pass for this journey? The journey is Zurich Airport to Wengen.
Hallo Community,Ich will auch endlich meinen Traum erfüllen und Europa mithilfe des Interrail Global Pass entdecken.Ich möchte mit der Option 7 Tage in einem Monat reisen, frage mich aber, ob man über zwei Monate hinweg reisen kann (z.B Ende August - Anfang September), so dass die 7 Tage innerhalb von 30/31 Tagen gelten oder ob man in einem festen Monat reisen muss (z.B nur September oder nur August).Ich würde mich über eine Antwort freuen :)
I am new and still confused what exactly “activating” my pass means. I understand that I have to fill in some more information and that I will be able to change my starting date before said that.But can I also deactivate the pass again and get the 85% refund if I decide to return it before my starting date?
Hi! My name is Sedef, and I am from North Macedonia. This summer I want to travel the EU through interrail and have wonderful adventures. I saw that Interrail is doing a 50% off discount for the passes and I wanted to ask if can non-European citizens benefit from the discount. I also checked the Eurail website for the discount but there is nothing stated about it. Can a buy a pass from Interrail’s website as a non-European citizen instead of Eurail’s website? If you can help me I will be so glad!I look forward to hearing from you!
Hi everyone, I have an Interrail Global Pass and a BahnCard 100 in Germany which allows me to use any (highspeed-)train in Germany. As you all know, I have only 1 Outbound/Inbound journey. My understanding is that until any border, i.e. France, my BahnCard 100 covers the journey. From this border in the other country the Interrail Pass covers my journey. Does anyone know if I’m correct? How can I manage this with my mobile pass to avoid having an inbound/outbound journey? As soon as I capture a German train station, 1 outbound journey is being used. Looking forward to receive some support on that :)
Hello,Slightly confused about two things, if someone can help..First, I see posts from 9-10 months ago saying how you need to reserve a ferry ticket through email. Is this still true in 2022? There are online ferry websites of companies that cover the pass that offer tickets where you can enter a discount if you have Interrail pass, directly while buying the ferry ticket (like 20-30%). However, I didn’t see the option for the travel day pass discount.Also if someone can answer, this page here says that the 4-day travel pass only cover “Four FREE domestic trips” for Blue Star Ferries, not 4 days. I’m not sure which is true, or if I’m reading it wrong or if it’s a typo.
How long does it take for Eurail Customer service to provide Pass Cover Number for mobile pass?First time novice holidaying in France. Bought 2 Eurail Mobile Pass hoping to use for the Paris - Avignon trip planned in late May. I’m having problem reserving seats using the Eurail App or the Interrail.eu web site, or the RailEurope web site.There is just no price listed to proceed with the seat reservation. See screen shot below from Eurail. In reading various posts in the forum, it appears having a Pass Cover Number may help to allow to reserve seats. I emailed Eurail Customer Service some 2.5 days ago, also sent a request through this forum, for 2x PassCoverNumber for our 2x Mobile Pass, but so far, haven’t received any info from Eurail, apart from the (not helpful) generic acknowledgement email that “we’ve got your email”…If there is Eurail customer service rep on this forum who could provide me Pass Cover Number, that’d be good. thanks. I’ve already spent hours and hours reading b
I started travelling today with the interrail mobile app. Although I managed to get it all up and running for the first two legs of the trip, I am having critical issues with the app right now. The problem is that the rail planner does not work anymore: each time I select a departure or destination, the planner resets again so it is impossible to add a new leg to my trip. The FAQ states that it is also possible to add journeys manually, but this option seems to be missing in the app I have (version 19.0.0 om android 10). So in essence it is downright impossible to add any journeys to my pass and thus to get a valid ticket, so I cannot travel any further. How can this be fixed?I also contacted the support via email, but they say they will only answer within 7 days, which I think is pretty long if you are stranded with an app that is not working.
I‘ve always thought as DiscoverEu winners we only have 30days max to travel, but someone told me that it isn’t the days that count BUT the days you travel by train. So my question is: Could I travel for 2 weeks in June 2022 for example (with maybe 7 train travel days) and then again finish the rest with 4 weeks traveling during August 2022? Is that possible? to have a break and continue later? Thank in advance!
Hey everyone,I'm about to buy a Global Pass for my journey going from Germany to Denmark, Sweden and Norway and am not sure whether to buy first Class or second Class Pass. In Germany ist common that by purchasing first class tickets seat reservation ist already included. So my question is if somebody knows how this is for Denmark, Sweden and Norway. Do I still have to buy seat reservation or is the reservation even more expensive?Would be perfect if somebody could tell :)
My friend bought an interrail ticket for me but entered my country of origin rather than my country of residence. Now I would like to change it. I already contacted the customer service but they still did not reply, and I already see some of the trains I would like to take getting booked out. However, I read that customer service can only change the country of residence if the pass is not activated yet, so I dont want to book the trains already (as then I would have to pay reservation fees twice). Is there a way to book trains already, to change country of residence yourself, or to speed up the process? Happy about any tips!
Hello, I bought the global Pass and now I have a big problem, please help me! Actually, I had planned to start my journey today. (Bremen - Barcelona) However, I got a message from one of the train companies that the train leaves at a different time than the one shown in the Interrail app. This would mean that I won't be able to catch all the connecting trains. Therefore, I had to reschedule my trip and I will now start my journey tomorrow (16.04.22) at night. Now I can no longer deactivate my outbound/inbound journey today, although I will not be travelling at all today. However, I still need this outbound/inbound for coming home at the end of the holiday.Please help me delete today's travel day, this is just not fair. I am grateful for any help!Thank you very much!
Hello, I'm supposed to travel to italy this Monday but I'm still very confused about how the pass works.I don't get the difference between connecting a trip which contains several journeys to your pass and adding directly a journey to your pass. I understand that you don't have to plan all your journey to activate the pass, but then what does it mean to add "my trip" to the pass? Because in the tutorial it says you can only add one trip to your pass ans that once it is added, the trip activates your pass and the trip cannot be modified. As i'm still so confused... I haven't dare yet to add my pass to the mobile app
Hi, I'm trying to plan a journey with four people. I have added them to my trip online however no one has been notified of this so I don't know if it has actually done anything. I am also having trouble connecting train journeys to the trip on the website and so have my friends. Please could you help me?
Hello! I am a bit confused: we booked one overnight ferry (Stockholm-Turku) and one short ferry (Helsinki-Tallinn), both with discount but not free. I assume this is not a travelday, but I am not 100% sure. Can anyone confirm? We have a Global pass with 7 traveldays in 1 month. Thank you!!Ella
Hi all,I have a major problem with my Interrail mobile pass. I use the Rail Planner app on my Iphone 6 and everything went well until 3 days ago, when the app was updated and could only be used with an IOS 13.0 version. Unfortunately, I cannot install it on phone. Then, I don’t have access to my app anymore. My pass ends in two weeks and I really need to use it to come back.Has someone experienced the same problem ? If someone could help me find a solution, I will be so grateful !Thanks in advance !
Global Pass: Does the price change if buying the pass last minute or not? Is there a price difference of when you buy the Global Pass? Meaning if I buy the Global Pass 2 months before I start using it, will it be cheaper vs. buying it last minute? The question arises from that of: Do I save money if I buy it in advance or not?
Hello everyone!I am really confused.Are the outbound and inbound jorney days included in the interrail global passes days? Or are those 2 travel days like a bonus/extra? For example: if i buy a 10 day global passe, do i get a travel day to leave my country, then can to travel up to 10 days, and then get another travel day to enter my country?Or is it just a name for the 2 travel days that I use to outbound and inbound my own country and all in those 10 days?Sorry if this is a silly question!Thanks for the attention :))
I'm not satisfied with the explanation of "travel day" in the interrail website and even in other YouTube tutorials. So I wanna really understand the logic of it with details.I always imagined like this: Let’s say I have a 7 days pass and I went from Estonia to Germany, and let’s say it lasted 10 hours in the train. I’m imagining like 6 days 14 hours left for me to travel.But as much as I research, I’m encountering some things which are confusing me more, even in the interrail’s website itself says like this: “For instance, you can use 1 travel day to get from London to Paris and another travel day to go from Paris to Amsterdam.” But going from London to Paris, and Paris to Amsterdam, all can be done in one day. Even we can go more destinations if we want.From London to Paris, it says 2hrs 16mins.From Paris to Amsterdam, it says 3 hrs 31 mins.So in total, it’s just 5 hrs 47 mins. How it can cost 2 travel days then?Somebody please tell me this thing with all details, for I’m perfection
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