Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
- 4,425 Topics
- 16,883 Replies
Booking info not showing up in Rail Planner app
Hello, this is my first post in this community, so please tell me if I have to do something, or add something. I purchased a train ticket at interrail from Paris Montparnasse(France) to Tours(France), and received payment confirmation and my e-ticket via email. I have a Eurail pass, so I tried to add this ticket to my pass in the Rail Planner app, but it seems that the app doesn’t have the information about it. How can I solve this problem? Thanks in advance.
How do I read an OBB ticket
I made a reservation with OBB for tickets from Munich to Genova, and I am not sure if it is what I think it is. The printed tickets are all German, and I have translated some, and see it does say I paid with a credit card, but I don’t see where the times or train numbers are. I emailed OBB customer service, and there are ticket numbers and a QR code in what I printed, but I can’t figure out where on the ticket where it gives the info I need. I printed out a time table, but I don’t remember where that came from. I can’t find anything on the OBB sute to check a reservation, or to change a reservation. And if I remember, it gave a place to enter our Eurail pass numbers.
Free trains benefit in Switzerland. Can I take them without using a travel day?
Hi all!I was reading the benefits of the pass and one in Switzerland was you have access to 2 free trains (ie grand tour) with a Eurail pass...my question is if one buys the 5 day pass and uses the last day to get to Zurich, is the pass still good for the free trains?TIA 😊
inbound/ outbound journeys UK - is it 1 train or 1 journey?
Hello.I am based in Manchester, England and we are travelling using the eurostar to Paris and back through Brussels using the eurostar once we have finished our 1 month trip.I understand the pass includes in INBOUND & 1 OUTBOUND journey from the UK what is not clear is does this include trains from Manchester aswell as the eurostar which will be taking us out of the UK to Paris?For example to get to Manchester to the eurostar it is 2 trains THEN the eurostar & the same on the return to the UK.Will my ticket be valid for these journeys before the eurostar or will I need to but separately directly from Avanti?Thanks.
How to purchase train ticket from Malpensa Aeroporto T1 to Milano Centrale
Hello there kind community, I noticed that the train from Malpensa Aeroporto T1 to Milano Centrale is Not in Pass Network, so means I cannot book the ticket using my Eurail Global Pass?How should I go about in buying a ticket from Malpensa Aeroporto T1 to Milano Centrale? Would appreciate all the kind help that I can get :)
2 trips from my home country / 4 travel days...possible?
Hi,its a shame that interrail doesnt have a real support, just a bot which isnt really working for me, so here we go with my questions:I have a 1 month interrail pass with 4 trips (incl. 2 home country days)Berlin → Zermatt (Mo, 23.01.2023) Zermatt → Berlin (Fr, 27.01.) Berlin (or Hamburg, not sure yet) → Bordeaux (09.02.) Bordeaux → Berlin (14.02.)How can i use this pass in the best way?Like i was planning it right now its not possible, because i have 4 home country ride, correct?What do i do with the bordeaux rides? book a normal ticket for the DB from what station or until what station? Looking forward to hear from you and thank you for your help
reservations w eurail pass. how to check without buying / considering buying
hi folks i found the belgium sitehttps://www.b-europe.com/EN/Booking/Pass#Outboundis there any other way to see if there are still reservations for trains from sayLondon to Paris or London to Amsterdam in the may 7 or may 8 or may 9 range ? 2023. it is important for me to know before i buy a pass if this trip is possible wi eurrail pass / thank you for reading !!!
In FEVE, I was just charged a ticket with InterRail. I think it was wrong. How to refund?
Ahoj,with an InterRail pass I just got charged in the RENFE Feve from Ferrol to Oviedo 12.25 EUR.I think the complete Feve network is free of charge with a valid InterRail pass with correctly filled in details.The ticket I got selled seems to be half the price of the official fare.I think this was a mistake, and I would like to get my money back.Is there anyone aware of* official documentation in spanish about InterRail validity on Feve, so I can show that to people at a ticket office? (I don't speak spanish.)* what the procedures would be in that case?Interrail.eu also lists InterRail as valid on Feve , but as we know Interrail.eu is not always up to date, and people from Renfe I show that could argue "well, yes, you got a 50% InterRail discount, so it's valid".Regards!https://www.interrail.eu/es/plan-your-trip/trains-europe/railway-companies
Telephone with mobile pass is broken
Unfortunately my telephone fell in the water. On it was my mobile pass for eurail for this summer. Now I can not install the mobile pass on a different device. When I try I get the message it is not possible since it is already installed on a different device (the broken telephone). What to do? How can I install the mobile pass on a different telephone? The trave period is not started yet. The pass was no fully activated yet. I hope you can help me, Kind regards Marjolijn
NEED HELP with Global Pass use and Mobile App
Hello, I am completely new to Eurail.com, traveling on train through Europe and even more the the Mobile App Rail Planner. I am traveling with my wife and daughter from December 26th to January 06th (London - Paris - Chamonix - Milan - Venice - Florence), and I got the 7 days Global Pass through the website. I have been buying the different tickets for each route, so I already got them and even printed each of them. I see there is the Mobile App, which I already downloaded, and I have my account active. I saw today that our Passes are not yet Active. So, I proceeded and I activated mine, but then I do not see any of the tickets (for the Seat Reservations) that I have bought in the Mobile App, and I cannot find a way to add them there. I need to validate if I have to (must) use the Mobile App, or if I could just take my printed at home tickets (which have the barcode) and use those to board the trains? This is specifically for those where I need Seat Reservations, but what about those t
Ambiguous reservation system
I don't know if member's are aware, that if you book Amsterdam to London. Eurail have no direct trains, but you have to book 2 separate trains, one from Amsterdam to Brussels either IC or Thalys, change in Brussels and go through security, before boarding Eurostar.I got caught out by the website and finished up with a Brussels to London ticket. I have to now book at extra cost Amsterdam to Brussels with all the hassle of security in Brussels, and making sure my train arrives early enough. But I can't do this until 90 days before.I have tried to cancel or reschedule my trip through both Eurail and Eurostar to no avail, they just don't want to know.I reckon they take your money then abandon you.Be careful with booking on the Eurail website.
No travel day left, but didn't take all travel days
Hello, I have the global Pass (5 dass). I Just used 2 days. But the App says no more trips left. Its wird, because they App also Shows that there are a Trip left, but i can Not add trips I am really in hurry an have to Take the next train. What can i do? I already did the "enable Error Login" Thank youJoana
Multiple Passes in Mobile App
I just added my pass and my wife’s pass into the app. We will be taking exactly the same trips/journeys together yet I had to create two trips (one for each pass). We won’t be travelling until May of 2022 so journeys are not available in the timetable until October for 2022. Is there any way to avoid creating duplicate journeys and just associate a single trip with journeys to both passes?
Traveling from Basel, Switzerland to France with One Country Pass (France)
Can I make a reservation for a TGV from Basel to Paris, if I have a France One Country Pass? I know it's written that travelling to the country of your one country pass isnt included. But the TGV is opeated by the french SNCF. In addition, in the "trains in france" site on the Interrail-Website, it is written that "An Interrail Pass valid in France covers travel to some train stations of bordering countries: Basel (Switzerland)(...)". So can I travel from Basel to Paris (and make reservations for the TGV) when i'll buy a one country pass?
Can you add journeys to your trip after activating the Mobile Pass?
On the "frequent questions" it says you can't add or remove a trip after activating your pass, but can you add journeys?If its not possible, missing a train would mean you're stuck in that city, so I guess you can add journeys on the go but I just wanna make sure
Mobile pass not valid when scanned
My moblie pass is valid on the travel day (it is shown on my phone), but the barcode scanned by the ticket inspector says the pass only valid for the next day. Why is this?This happens three times in Switzerland since yesterday. Before yesterday, the pass works fine.
Trains from/to Lithuania and Latvia
Hi!For days I've been trying to figure out how I can get to Latvia from Lithuania.There's supposed to be a train going from Vilnius to Daugavpils but I can't find any timetable or reliable information with the interracial app, the Lithuanian railway website or the Latvian railway website.Can anybody help me and point me to a reliable source of information?Thx very much!
Home country. Does a connection count as an additional outbound journey?
Hello!My home country is the UK. If I buy the global pass, can I travel from Liverpool to Paris, then Paris back to Liverpool?I’m aware there will be a €36 charge for my seat reservation. But, just wanted to check if the above is ok?I seen somewhere that you’re allowed one outbound journey with the global pass. I will be changing at London though, so will Liverpool to Paris count as one outbound journey? Or will it be counted as two (Liverpool → London → Paris).Thanks for your help!
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