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GaspardNew aboard

asked in Train connections & reservations

GaspardNew aboard

asked in Train connections & reservations

Delivery time seat reservation paper ticket

Hello, I am in Romania and I want to book the train for Tuesday June 7 which goes from Brasov to Budapest. the ticket is a paper ticket, On your site you indicate a maximum of six working days so I am on time. But when I want to book this ticket on the booking tool, I am told that I am too late because the date of arrival of the ticket by post is June 19. Should I trust this arrival date of June 19 or the 6 working days indicated in your FAQ on the site? Thank you for your reply Gaspard Noisy

1 year ago

andimattNew aboard

posted in Eurail & Interrail Passes

Is the 1st class interrail ticket worth it?

Hi, in August 2022, my girlfriend and I are going for a 1 month Interrail trip. Our route is in nothern europe starting in Helsinki, over Oulu, Stockholm, Oslo, Göteborg, Kopenhagen, Hamburg, Amsterdam, Strassbourg, Zurich, Munich and Vienna.Now we are thinking about getting the 1st class interrail pass which is about €170 more expensive compared to the 2nd class pass. Does anyone know if it’s worth to get the 1st class ticket on this route?Thanks in advance!

1 year ago

boobyhatchRight on track

asked in Eurail & Interrail Passes

Contacting support

Tried since Friday night to contact support because I want to exchange my pass for another type. No response from them yet. I don’t want to activate the pass, since it’s harder to exchange them, but in the meantime, I can’t use the pass for traveling. Anyone know how to contact a live person at Eurorail?

1 year ago

Kristina CabaiRail rookie

posted in Eurail & Interrail Passes

Pass number. Do I have to wait for my pass to arrive to have that number to make reservations?

Hi! I would do the greek interrail but the ticket can onlybe delivered at home on 9 July. When will I receive thepass nulber? Only when the ticket arrives at home orimmediately after the reservation online?I mean, I would like to departure 11 July, and if the ticket with the pass number arrives 9 July, I can’t do the reservation in 2 days before departure.But I’m asking if the pass number(needed in order to do the reservation of the ferries) come immediately after the reservation on line and I haven’t to wait for that to come with the ticket at home..

1 year ago

AdalgisaVizzaRight on track

asked in Train connections & reservations

Seat reservation in france; Nice - Paris, how to book?

Hi, I have a global pass and I am planning a train trip from Genoa to Paris on July 18th. The trip includes a stopover and using the Interrail booking tool I was able to book the Genoa-Nice route but not the Nice-Paris route. The site tells me this message: "not available from interrail.eu this seat reservation can’t be booked on our website.". How can I book this ticket? I do not live in France and it is not possible for me to go to the station in advance, except on the day of the journey when I arrive in Nice from Genoa, but I am afraid of not finding more seats that can be reserved. The train is the TGV 6162 INOUI at 14:16 on 18 July

1 year ago

Maxime en écosseRail rookie

asked in Train connections & reservations

Changement d'horaire

Eurostar à changé l'horaire d'un train sur lequel j'ai une réservation. Ils disent qu'on doit télécharger un nouveau billet avec le nouvel horaire mais où ?Ils ne donnent pas de lien dans le mail !Dans l'application interrail quand je consulte mes réservations le train est toujours à l'heure initiale

1 year ago

AntoniabeNew aboard

asked in Travelling by train

Nighttrain in homecountry

Hi, I would like to take a nighttrain from my homecountry. Does it count as one outbound, even when I‘m still in my homecountry at midnight?

1 year ago

elliejanelFull steam ahead

asked in Eurail & Interrail Passes

Travel days missing

Why does this say 6/7 travel days used when I should have 5/7 used? Will this affect when I try to use it for my last destination? I’ve still got Ljubljana- Venice then Venice - Rome (although I’ve reserved the seat to Rome so not sure if a travel day is needed then)

1 year ago

CPNNew aboard

asked in Train connections & reservations

No ticket available Lesce Bled to Zagreb Glavni. Can I buy it online or at the station?

Hello! I want to know if i can buy two tickets from Lesce Bled to Zagreb Glavni Kolod station for june 13. I don't see the ticket available in the page, and i was wondering if i can buy it online or if i can buy that same rute in the Bled station in the same day. The ticket that i want to bay goes from 17:51 to 20:46, and it is a direct rute.

1 year ago

CHAEEUN PARKNew aboard

asked in Eurail & Interrail Passes

Cover number for mobile pass

Hello. I tried to book a seat on the Paris-Strasbourg train through travel b, but I was asked to write down the cover number. I don't have a cover number because I received a mobile pass.Therefore, I would like to request you to tell me my cover number.

1 year ago

RyuKaRight on track

posted in Train connections & reservations

Does the country of the interrail (global) pass matter on b-europe? ''France'' shows no results

Hello,I’m trying to book a trip from Montpellier (France) to Paris (France), as part of my outbound travel day (transfer in Paris before going outbound).Interrail says ‘no prices available’ whereas I can see trips available on sncfconnect, so I’m trying b-europe. If I set ‘interrail pass 2nd class - France’, I have no results, but if I choose any other country, I’m getting results.Is that become the system cannot understand that it is transfer in Paris? Should I book by giving a wrong country?

1 year ago

novevenNew aboard

asked in Train connections & reservations

Failure to submit Delay Compensation

Hi there,I'm trying to submit the Delay Compensation form but it just doesn't work.Every time after I clicked submit, the browser automatically cleared all the information I put in and I didn't get any submission confirmation.I have changed browsers and even laptops, it didn't help.I cannot find any email to contact regarding this issue either.Please help!Many thanks!

1 year ago

Evren MijatovicNew aboard

asked in Train connections & reservations

How do i get into Athens Greece?

Recently I have been looking at the trains into Athens Greece from Prague. In the Rail planner I went from Prague to Athens and found no trains. Then I put Belgrade, which didn't even come up. Finally I put Skopje Macedonia to Athens and also couldn't find a train. Is there something I'm missing here? Or is there no longer a way to Athens with the eurail?

1 year ago

Nathan ChateauNew aboard

asked in Eurail & Interrail Passes

Trajet pass pays

Les pays pass incluent-ils les trajets entre le pays de départ et le pays d’arrivée (celui en question pour le country pass) ? ex: pass pays Italie, inclue-t’il un trajet france Italie ? Do country passes include journeys between the country of departure and the country of arrival (the one in question for the country pass) ?

1 year ago

bernhardaryaNew aboard

asked in Eurail & Interrail Passes

Pass cover number needed!

I'm trying to make a seat reservation for the TGV 8530 from Dax to Paris Montparnasse at 8:29 to 11:54 on 18/06. The Interrail website says that prices are unavailable for this train. Howeber, if I try to book through travel.b-europe.com , there are still some available seats. However, in order to book my seat, the website requests a Pass Cover number in the "Ticket Details" section. Since I have a mobile Eurail pass, I do not have a Pass Cover number and am unable to complete the reservation. This is also the case with 3 other friends of mine, since none of us have a Pass Cover number and therefore could not book the reservation. How can I receive a Pass Cover Number? Is there an alternative way to book a seat on this train? Any help would be appreciated! Thanks guys!

1 year ago

MalteNew aboard

asked in Eurail & Interrail Passes

Pass Cover Number needed

Hello, I am trying to book this connection via ticket.b-europe.com: 18.06.2022, Dax (8:29) - Paris Montparnasse 1 Et 2 (11:54). It’s not possible to book via Interrail. Now I need a Pass Cover Number (I have a Mobile Pass). I have already contacted Customer Support through the form and asked for it but they’re very busy at the moment. Thanks in advance.

1 year ago

CariXNew aboard

asked in Eurail & Interrail Passes

Searching Interrail Pass Cover Number

Hello,I purchased an Interrail Global Pass as Mobile Pass a few days ago. I'm trying to book a trip on the ticket.b-europe.com website. However, a Pass Cover Number is required, which I cannot find on my mobile pass. What is the best possibility to get my pass cover number really quickly? Our Travel is starting in a few days, so we are in hurry…Thank you in advance!

1 year ago

AnamariaArganRail rookie

asked in Train connections & reservations

Eurostar to Brussels then Antwerp- need reservation correction

How can I get customer service to correct a reservation on Eurostar to Brussels? I realized after booking this that it was better to take Eurostar to Paris Gare du Nord and then transfer to Thalys because my final destination is Antwerp. I booked this and now I noticed that I cannot take this Thalys train because I will be on Eurostar to Brussels and it won't stop in Paris. How do I fix this? I got no help from Eurail, only chatbot or automated replies

1 year ago

Ted1453Right on track

asked in Train connections & reservations

Ljubljana - Split, only let's me book sleeping compartment for Ljubljana - Zagreb

Hello!I am traveling from Ljubljana - Split 16.08.2022.I am going to book a bunk for me to sleep in but as i understand it only let’s me book the sleeping compartment between Ljubljana - Zagreb (1Hours something that takes), where i will be switching trains.As you can see it says the sleeping compartment is only between Ljubljana and Zagreb, which is not worth 160€, i wonder if the next train i will be taking from Zagreb - Split have any bed compartments and in that case does the “Bed reservation” from Ljubljana - Zagreb train cover this train also?As you can see here it only says “Ticket not available” So my question is does this train have beds and is that covered from the previous train or do i have to book this train somehow or what?Thank you!

1 year ago

Anthony DNew aboard

asked in Train connections & reservations

No booking available from Milan to Roma

Hello,I am trying to book this train : FR 9543 Milano Centrale (13:40) - Roma Termini (17:49) on the 9th of august.It is not available. It is said : prices temporarly unavailable - try in a few hours. Nothing change as the days go by. I event try other hours, other days, nothing available. I don’t understand how can I process further in this situation.Can anybody help ?Thank you !

1 year ago

Valerie JenkinsonNew aboard

asked in Train connections & reservations

Pass cover number to book trips

I am trying to get into my Eurail pass to book trips but I need my Pass#. I have the confirmation email with an order # but don’t see another number . I tried en tereing the order # but it did not accept. The chat is useless and I can’t find the Pass #

1 year ago

Alexander SekoraRail rookie

asked in Train connections & reservations

Trip not showing on Website

I bought an Interrail Mobile Pass and already connected a trip. Now I wanted to make a reservation via the Interrail Website, but it doesn't show my connected trip.

1 year ago

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