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11813 Topics

Michael McGarrie
Michael McGarrieNew aboard
asked in Train connections & reservations

Paper ticket confusion

Hey,I am trying to book a seat reservations for the train from BRATISLAVA HLAVNA STANICA to KRAKOW GLOWNY (direct) for 2 travellers, however it says I will receive a paper ticket? I start my trip tomorrow so will be unable to wait for the ticket to arrive at my home. I have managed to book all the other trains on my trip to have a mobile ticket but not sure why this journey is unable to receive a mobile ticket. Any help/suggestions would be really appreciated!

2
M
Railmaster
9 months ago
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sanneleoRail rookie
asked in Eurail & Interrail Passes

Mobile pass deleted from app

I’m currently travelling and been using the eurail app with Mobile pass for the last 2,5 weeks. today my mobile pass suddenly disappeared from the app. My trip was still there but the pass isn’t anymore. I tried to re add the pass, but now it is not connected to my trip anymore. It says I used both my inbound and outbound on the pass, I think because I already put my travel home (tomorrow and Saturday) in the first planned trip.I tried to re install the app, but this didn’t make a difference.What can I do to be able to use my pass and the inbound that I need soon? Hopefully someone knows can help me, because I need to be able to use it by tomorrow morning.best regards, Sanne 

3
S
1 year ago
SLevins
SLevinsNew aboard
asked in Train connections & reservations

Travel/Train Advice: Budapest-Croatia, and general

Greetings,I am looking for advice for travel arrangements by rail from Budapest to Croatia (destination to be determined, based on ease of travel). We have 4 days to spend and our next stop will be Venice. A friend recommended Pula.It is looking like trains to Pula or Rijeka are upwards of 10 hours in duration and are just generally, more difficult to get to. Is there a sleeper car? Is there an easier way to get to Croatia from Budapest? Is there somewhere else we should consider visiting instead?

1
T
Full steam ahead
10 months ago
Isabella Picone
Isabella PiconeNew aboard
asked in Travelling by train

Is there a train that goes from Geneva to Lyon?

Hi! My friend and I are currently planning a trip, and Eurail can be a bit overwhelming.I was just wondering if there is a train that gets us from Geneva to Lyon? I can’t seem to find any information on it.Thank you,Bella

2
Juanjo Frasquet
8 months ago
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Full steam ahead
FunThomFull steam ahead
asked in Eurail & Interrail Passes

keine Reservierung innerhalb der Gültigkeit

Ich habe einenArt des PassesInterrail Global PassPass number XxxxxxGültigkeitsdauer15 Tage innerhalb 2 MonatePass-Klasse1. KlasseStartdatum 8. Juni 2023Enddatum 7. August 2023Trotzdem bekomme ich die Antwort auf eine Reservierungsanfrage für den 09.06.2023 auf https://www.interrail.eu/de/book-reservations?ol=PERPIGNAN+%28FRANCE%29&ov=008778400&dl=CHAMONIX+MONT+BLANC+%28FRANCE%29&dv=008774678&vl=&vv=&t=1686304800000&ar=false&rt=available%2C&tt=&mc=&mct=0Your Pass isn't valid on this dateDanach sind Reservierungen erst ab 11.06. möglich (ein älteres Startdatum)So nützt mir das ganze Ticket nichts. Auf die Chatbot-tickets habe ich innerhalb von 30 Minuten keine Bestätigungsmail erhalten.GrußThomasBorn to run

7
Angelo
Railmaster
11 months ago
Jennifer DeRenzis
Jennifer DeRenzisNew aboard
asked in Eurail & Interrail Passes

Italy

Hi,I am trying to book a seat reservation for italy from florence to rome and we have a eurail pass, i see the reservation, added it to pay and then it wont go through, says not available anymore check another connection

1
Angelo
Railmaster
1 year ago
Ivonne Backhaus
Ivonne BackhausRail rookie
asked in Eurail & Interrail Passes

Mobile App - Group Travelling

We travel with two persons and booked the passes in one account and already made reservations for the nighttrain in thi account.The support says, it is possible that each traveler uploads his pass on his own mobile in the  Mobile Pass App.Question….Can we also upload the already booked group seat reservations on two mobiles für each traveler?If not, what should we do the best?

4
T
Full steam ahead
11 months ago
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Canessa francescoRight on track
asked in Train connections & reservations

Prenotazioni in Grecia / Reservations in Greece

Buon giorno!ho un interrail di prima classe per la Grecia; volevo cortesemente chiedere come posso prenotare i treni IC ed eventualmente la tariffa.grazie a tutti!

4
C
1 year ago
Jyoti Pannu
Jyoti PannuNew aboard
asked in Eurail & Interrail Passes

Inbound and Outbound

I  am Jyoti, I was using my Eurail pass (one day) to travel to Amsterdam from Berlin. It's a monthly pass with 4 days travel with EU. You can activate the day you want to travel within the pass, the day you want to travel. I added my journey yesterday from Berlin to Amsterdam via train ICE 140 i.e on 7th May 2023, departing at 16:05 from Berlin HBF. The train was cancelled on reaching Hannover HBF. Since, it was already very late i.e. around 21:00 once the train cancellation was informed and officially train was closed- I decided to return back to Berlin. I couldn't contact the customer service in Hannover since already around 100+ people were standing in line to collect a refund or stay in Hannover.  The reason I am am reaching out here is that in  my Eurail Pass - there is only 1 inbound and outbound journey for my home country. Since I used it yesterday on this train, I cannot use it anymore. So, I request to please let me know how to proceed in this manner?

1
R
Railmaster
1 year ago
ClaudiaK
ClaudiaKRail rookie
asked in Train connections & reservations

change travel day retroactive (mistake!!)

I‘ve made a mistake!I‘m going to travel with my son (10). We have got. the 7-days-global-pass.I wanted to start the journey yesterday, but he became ill. Stomach! 🙈So I deactivated the first trip, I thougt so: I just deactivated MY pass, I forgot to deactivate the trip on my son‘s pass. So for him the first travel day (1/7), the one out of the country, is already used.How can I change that? Can somebody from the staff change it for me? Because my son obviosly HASN‘T TRAVELLED YET! I saw it by chance, filling in the new trip, because the child finally feels well again and I want to start travelling in three hours…I will get in trouble on the train! Don‘t I?Thanks a lot.

2
ClaudiaK
10 months ago
T
travelRRRRail rookie
asked in Eurail & Interrail Passes

Must I buy a ticket from Brig to Domodossola (I) with my 3 day interrail pass?

Hello,I am traveling to Italie soon with friends, and I got us the interail 3 day pass. We are leaving from Switzerland and our first train goes from Brig to Milano, however I am unsure if my interail Italie pass covers this first trip. I called the CFF and the lady told me I need a ticket from Brig to the first Italien stop (Domodossola) because the pass is only valide IN italie. But on the interrail app it doesn’t seem to tell me I need an extra ticket… What should I do? 

2
T
9 months ago
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condorRight on track
asked in Train connections & reservations

Are reservations needed for trips from Oslo

Hi, all:We are 4 people likely to be taking day trips from Oslo to Hamar and Oslo to Larvik/Skien.  We know we need to make reservations for the famous Oslo-Myrdal (Flam) trip, but what about these “less popular” and shorter trips?  Do we need reservations?  Note:  We will be there in September and have global Eurail passes.Thank you.

4
T
Full steam ahead
10 months ago
L
lele29New aboard
asked in Train connections & reservations

Booking train for Germany

Hey, I have a question, I want to book a train from Berlin to Dresden but this message appears : “Rates not availableOur search for fares produced no results. Places reserved for Pass holders are probably sold out. You will find other options at the bottom of our schedule.”I would like to know if it’s possible to get on this train with my interail pass and no reservation, or will I be turned away if I get on this train knowing it may be full? Thank you for your help !  

2
A
Railly clever
8 months ago
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Chiara.kokNew aboard
posted in Train connections & reservations

International connections and obstacles

Hello all! Would you like to share your experiences with me regarding interconnectivity in Europe? How well are different countries and cities connected? Have you had any trouble reaching certain destinations? Were the trains you wanted to take always available or not? I am working on a university project hand I would love to speak to someone who can tell me more about their experiences. What made you decide to take the train rather than some other form of transportation? What are obstacles you faced with the railway system in Europe? And what could be improved in order for you to have a more pleasant experience in the future?Please let me know if you would like to share your experience with me. We could chat or do a (video)call. I also speak Dutch and German if that is more convenient for you than English. Thank you!With kind regardsChiara Kok

3
BrendanDB
Full steam ahead
1 year ago
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Hirav73Right on track
asked in Eurail & Interrail Passes

regarding activation of pass and select trip

Hello Team,I have eurail global pass.Thanks in advance.1) Can you please tell me Geneve station and Geneve airport station, as I will be coming by plane which station is nearest to me, 2) please find below the route I will be taking, should I reserve for only Geneve Aeroport to Luzerne , then getting down at station I book Luzerne to dallenwile, or should I save whole journey, if that happens I save whole journey and I miss the train from Luzerne to dallenwile, what will I have to do  

2
H
1 year ago
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msdominguezNew aboard
asked in Eurail & Interrail Passes

Can I use the Eurail pass in one country, fly to another, and use the pass there?

I am traveling to Paris, wanting to take a train to Barcelona, then flying from Barcelona to Rome. From Rome I also need to take a train to Ancona and back. I was wondering if I could use the 4 day pass to travel from Paris to Barcelona via train, then after I fly to Rome use the pass again to take the train to Ancona and back. I would really appreciate an answer, thanks. 

2
T
Full steam ahead
10 months ago
Fabienne Delacour
Fabienne DelacourNew aboard
asked in Eurail & Interrail Passes

VOYAGE SUISSE / SUEDE

Bonjour je souhaite partir de Bale en suisse pour aller directement jusqu’à Kiruna en Suede. Je n’arrive pas à comprendre combien de jour je dois prendre pour mon pass ( avec le retour) en sachant que j’ai deux train de nuits . Merci

1
T
Full steam ahead
1 year ago
A
aarosNew aboard
asked in Eurail & Interrail Passes

Travel days or not with ferry?

If I travel by ship (for example Viking Line from Helsinki to Stockholm), is this a travel day (if I have a flexipass with 10 travel days within 2 months)? Because a ship is not a train. And if I want to use the discounts that I can use (for example in cafe's etc) if I have the pass, can I use them only during the travel days (10 days) or during the whole 2 months?

2
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Railly clever
1 year ago
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Keeps calm and carries on
HansuKeeps calm and carries on
posted in Train connections & reservations

Zürich-Lierna-Innsbrück connections

Hi,We (family of 4) have Interrail global passes and need to travel from Zürich to Lierna (by lake Como, Italy) on June 19th and from Lierna to Innsbrück on June 26th. I know the Italian timetables are slow to get published, but I'm getting anxious because it's only a couple of weeks and I'm still not able to see the timetables except for the high speed trains. I've been checking both Trenitalia and SBB websites. Am I missing something? I would be extremly grateful if someone could help me with finding good routes and timetables for those dates! I'm also a bit conflicted as to wether or not to get reservations (when they are not compulsory). The SBB website is showing extremely high occupancy for some of the connections that I've been looking at for example next Monday (the same day of the week that we will be travelling), although I've learned here that seat reservations are generally unnecessary in Switzerland.

10
H
Keeps calm and carries on
11 months ago
A
Andy fRail rookie
asked in Travelling by train

First Timers

We are a group of 8 all first timers using the inter rail pass.We have our itinerary sorted, we have purchased our Eurostar seat reservations outward and return.The first day we are travelling from the midlands to Berlin, question is what do we do regarding activating passes /recording journeys taken?Also when required to show proof of validity to travel what are you required to show? CheersAndy

2
A
Railly clever
8 months ago
Emilie25
Emilie25Rail rookie
asked in Eurail & Interrail Passes

Lost personal ID in the middle of my trip

Hello, I just lost my wallet with all my cards in it. I’m in the middle of using my 2month Interrail Global Pass (mobile pass, not paper), so I’d really like to know if I can still continue traveling with my passeport (even if the number doesn't match) or if I can, in that case, replace it ?I have tried reaching out to the Interrail customer service but nobody responds, and I don’t even receive a confirmation email that my request has been sent. So, I’m a bit lost…I’d really appreciate any help/information, Thank you!   

4
Emilie25
1 year ago
Susan Sargeant
Susan SargeantRight on track
asked in Eurail & Interrail Passes

which Train Pass

As a international visitor which pass do I buy?looking at travelling Rome Florence  Tuscany Venice Lakes Sorrento and surrounding places of interest so happy to take fast train for long journey but would I need a differnt pSs for local journeys ?  

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Susan Sargeant
11 months ago
Francesca Blacker
Francesca BlackerNew aboard
asked in Train connections & reservations

How can I know which trains are available to reserve?

Whenever I try to make a reservation I’m able to add it to my bag, but when I go to buy it, it says it is no longer available. Then when I search again for a different ticket, the journey appears to be available again!What’s going on?

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R
Railmaster
1 year ago
Hong Seorin
Hong SeorinNew aboard
asked in Eurail & Interrail Passes

About Eurail pass activation

HelloI bought an Eurail Pass that can be used seven days a month. I'm going on a trip in July, and I set the starting date as the travel date. By the way, can I press the yellow QR code-shaped activation button on My Trip now? It doesn't count as a month from now on, does it?

2
A
Railly clever
11 months ago
Jack Caselles
Jack CasellesNew aboard
asked in Eurail & Interrail Passes

Paper Pass Panic

I ordered our passes at the beginning of March 2023. The notice I received says that they will be sent:You can expect your Pass to be delivered on or before 2 May 2023. Please note that it takes up to 30 minutes for your order to become visible in our Reservation Service.You can find your Payment Confirmation attached. We will now start processing your order for printing and shipping. Remember: someone at your shipping address must sign for receipt of the passes upon delivery! Our trip starts on March 29th!!!!!   Is there any way to expedite delivery?  Help!

1
R
Railmaster
1 year ago
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